Smile Hotel Shinagawasengakujiekimae

Smile Hotel Shinagawasengakujiekimae Reviews

Smile Hotel Shinagawasengakujiekimae

3-11-26 Minatoku-Mita, Minato Ward, Tokyo, 108-0073, JapanView Hotel Details
Smile Hotel Shinagawasengakujiekimae
Smile Hotel ShinagawasengakujiekimaeSmile Hotel ShinagawasengakujiekimaeSmile Hotel Shinagawasengakujiekimae
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Guest Reviews of Smile Hotel Shinagawasengakujiekimae

9.2/10
Great
175 review
Verified reviews
Location9.2
Amenities8.9
Service9.3
Cleanliness9.5
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All reviews(175)
Positive reviews(171)
Reviews with photos/video(30)
Easy to get around(44)
Close to metro(26)
Quiet & comfortable(13)
Small room size(11)
Convenient for shopping(9)
Friendly front desk staff(8)
Perfect for business trips(6)
Comfortable bed(5)
Negative reviews(4)
Yunxinlili
Double Room
Stayed in Jun 2025
Travelling with friends
21 review
10/10
Outstanding
Posted on Aug 9, 2025
The location is incredibly convenient for transportation, right next to Sengakuji Station. The A4 exit is the closest, with the hotel just 50 meters away. (Do note that A4 doesn't have an elevator; for elevator access, use A2, which is about a 10-minute walk to the hotel). From Sengakuji Station, there's direct access to both Haneda and Narita airports, as well as Sensoji Temple. JR Takanawa Station is also only a 10-minute walk away. For added convenience, there's a 7-Eleven right on the ground floor of the hotel. The rooms are compact but perfectly adequate for a comfortable stay.
Original textTranslated by Google
Response from Property: Thank you for staying at Smile Hotel Shinagawa Sengakuji Ekimae. We're glad you enjoyed your stay. As you mentioned, our hotel is just a 2-3 minute walk from Sengakuji Station on the Toei Subway Asakusa Line and a 10-minute walk from Takanawa Gateway Station on the JR Yamanote Line. Depending on the time of day, you can also reach Haneda and Narita Airports without having to transfer. If you're visiting the Shinagawa area, please consider staying at our hotel. We'll continue to work hard to ensure a comfortable stay for our guests. Thank you very much for taking the time to leave a review. We look forward to seeing you again. Front desk at Smile Hotel Shinagawa Sengakuji Ekimae
MaddieRT
Double Room
Stayed in May 2025
Solo traveller
7 review
9.5/10
Amazing
Posted on Jul 23, 2025
Clean hotel room and bathroom. No smell. I found this room nice as a single person but it would be a tight fit luggage wise for two people. They have coin laundry on the second floor and there’s a 7/11 right next to the hotel. The train station entrance is also nearby but if you need to use a station entrance with an elevator that entrance is a bit farther away.
Response from Property: Thank you for staying at Smile Hotel Shinagawa Sengakuji Ekimae.All of our hotel staff are very happy that you were generally satisfied with your stay.As you have posted, when traveling to various parts of Tokyo, we are a 2-minute walk from Sengakuji Station on the Toei Asakusa Line and a 10-minute walk from Takanawa Gateway Station on the JR Yamanote Line, so we have excellent access.We also have good access to Haneda and Narita airports, which has been well received.There are also several convenience stores in the neighborhood, which have been well received.The nearest station exit to our hotel is Exit A2, but it only has stairs,so if you have a lot of luggage, we recommend Exit A4, which has an elevator.We will continue to strive to make our hotel even more comfortable so that we can live up to your praise.All of our staff look forward to welcoming you again.Smile Hotel Shinagawa Sengakuji Ekimae Front
Aslisirin
Double Room
Stayed in Jul 2025
Couple
1 review
10/10
Outstanding
Posted on Aug 30, 2025
It was really great experience.
Response from Property: Thank you very much for staying at Smile Hotel Shinagawa Sengakuji Ekimae.We would also like to thank you for taking the time to leave a review despite your busy schedule.All of our staff will continue to work hard to ensure that you have a comfortable stay.We look forward to seeing you again soon.Smile Hotel Shinagawa Sengakuji Ekimae Front Desk Staff
Guest User
Double Room
Stayed in Aug 2025
Solo traveller
1 review
6.0/10
Posted on Sep 28, 2025
The stay was fine, until I woke up covered in bedbug bites. With this being the priciest stay of my trip, I expected far better. The staff were very helpful and gave me a new room, but there was no compensation beyond that. Book at your own risk
Response from Property: Thank you for staying at Smile Hotel Shinagawa Sengakuji Ekimae.We sincerely apologize for any inconvenience caused. A subsequent inspection by a professional found no pests and no problems.We will continue to thoroughly check our cleaning routine.Also, thank you for rating our staff despite this incident.We will continue to strive to provide service that satisfies our customers.Thank you for using our hotel.Smile Hotel Shinagawa Sengakuji Ekimae Front Desk
Guest User
Double Room
Stayed in Aug 2025
Couple
8 review
10/10
Outstanding
Posted on Sep 9, 2025
Very clean abd hotel staffs are friendly and helpful. Convenient as train station is very near to the hotel.
Response from Property: Thank you very much for staying at Smile Hotel Shinagawa Sengakuji Ekimae.We are relieved to hear that you were generally satisfied with your stay.And thank you also for your positive rating.We will continue to strive to ensure that everyone has a comfortable stay, so we look forward to your next visit.Thank you for taking the time to post a review despite your busy schedule.We look forward to seeing you again.Smile Hotel Shinagawa Sengakuji Ekimae Front Desk
Anonymous User
Double Room
Stayed in Dec 2024
Family
20 review
8.0/10
Very Good
Posted on Jan 30, 2025
The location is near metro but there is no elevator. It is not comfortable for traveler . The hotel is small room like a general Japanese hotel. It is business hotel. Cleanliness. No shower cap. Just a few amenities.
M325840****
Double Room
Stayed in Jun 2025
Business traveller
2 review
9.5/10
Amazing
Posted on Jul 13, 2025
The room was spotless and clean. They cleaned the room every three days, which is understandable given the excellent value for money. Overall, the service at Little Japan was decent.
Original textTranslated by Google
Response from Property: Thank you for staying at Smile Hotel Shinagawa Sengakuji Ekimae. We also appreciate that you took the time to leave your review despite your busy schedule. We are delighted to receive your positive feedback. Our staff will continue to work together to continuously improve our services based on your feedback. We look forward to seeing you again. Front Desk of Smile Hotel Shinagawa Sengakuji Ekimae
M406775****
Double Room
Stayed in Jun 2025
Couple
1 review
10/10
Outstanding
Posted on Jul 13, 2025
The room was impeccably clean, and the bed was spacious enough for two adults to sleep comfortably. Although the room wasn't huge, it was perfectly adequate for our needs. Transportation was incredibly convenient, with the subway station located right next door. There's a Lawson convenience store directly across the street and a 7-Eleven just next door, making it incredibly easy to pick up any essentials. The staff were exceptionally friendly and helpful. I would definitely choose to stay here again if I have the opportunity to visit Tokyo in the future.
Original textTranslated by Google
Response from Property: Thank you for staying at Smile Hotel Shinagawa Sengakuji Ekimae. We are pleased to hear that you enjoyed your stay. As you mentioned, our hotel is just a 2-minute walk from Sengakuji Station on the Toei Asakusa Line, offering easy access to both Haneda and Narita Airports without having to transfer. Several convenience stores are also nearby, which is highly recommended by our guests. We will continue to do our utmost to ensure a comfortable stay for our guests. Thank you for taking the time to leave us a review. Our entire staff looks forward to welcoming you back again. Front Desk, Smile Hotel Shinagawa Sengakuji Ekimae
1501000****
Double Room
Stayed in May 2025
Travelling with friends
15 review
9.7/10
Amazing
Posted on Jul 8, 2025
My recent trip to Tokyo was greatly enhanced by the Shinagawa Zenyama 4 Sen Smile Hotel, which left an excellent impression on me! Its location is superb; it's just a 1-minute walk from Sengakuji Station, serving both the Toei Asakusa Line and Keikyu Main Line. Haneda Airport is also incredibly accessible, reachable in as little as 18 minutes, making transportation incredibly convenient. Although the rooms aren't very spacious, they are cozily furnished, and the facilities are impeccably maintained. The attention to detail is evident throughout, and the rooms are spotlessly clean. The staff are warm and attentive, ensuring quick and efficient check-in and check-out processes. Breakfast offers a wide variety of both Japanese and Western dishes, perfect for starting an energetic day. The hotel truly offers excellent value for money, and I will definitely choose it again on my next trip to Tokyo!
Original textTranslated by Google
Response from Property: Thank you very much for staying at Smile Hotel Shinagawa Sengakuji Ekimae.All the staff are relieved to hear that you were satisfied with your stay.We will continue to strive to make our guests' stays comfortable.Thank you for taking the time to post a review during your busy schedule.We look forward to seeing you again.Smile Hotel Shinagawa Sengakuji Ekimae Front Desk
Guest User
Double Room
Stayed in Oct 2024
Solo traveller
9 review
10/10
Outstanding
Posted on Dec 8, 2024
The Front Desk service was excellent. Even before check-in the e-mail communication was good. Room was clean, bed was comfy. There is construction going on nearby during my 2 night stay but I was not bothered by any noise. This hotel is located near Sengakuji metro and Keikyu line station, so it is convenient to travel to/from Haneda airport. Take exit A2 if you need lift access (from street level to ticket gate level; there is only stairs from ticket gate level to platform).
Guest User
Double Room
Stayed in Apr 2025
Family
2 review
9.0/10
Great
Posted on May 30, 2025
Very close to the subway station. Check in and check out was convenient with the 24 hour concierge. Staff were very nice, they helped with keeping baggage before check in. Free coffee in the lobby, coin laundry was availble in the lobby. Room was very clean and great for 2 people. Really enjoyed the stay.
Response from Property: Thank you for staying at Smile Hotel Shinagawa Sengakuji Ekimae.All of our hotel staff are very pleased that you were generally satisfied with your stay.As you have posted, when traveling to various parts of Tokyo, the hotel is a 2-minute walk from Sengakuji Station on the Toei Asakusa Line and a 10-minute walk from Takanawa Gateway Station on the JR Yamanote Line, making it extremely accessible.It is also well-received for its good access to Haneda and Narita airports.There are also several convenience stores in the neighborhood, which are also very popular.We will continue to strive to make your stay even more comfortable.All of our staff look forward to welcoming you again.Smile Hotel Shinagawa Sengakuji Ekimae Front Desk
Guest User
Double Room
Stayed in Sep 2025
Couple
2 review
9.5/10
Amazing
Posted on Nov 5, 2025
room is smaller than pictures but everything was OK
Response from Property: Thank you for staying at Smile Hotel Shinagawa Sengakuji Ekimae.We are very pleased to hear that you were almost satisfied with your stay.We apologize for any inconvenience caused by the limited room size and appreciate your understanding.All rooms at our hotel are 13 square meters.We appreciate your understanding.Thank you for taking the time to post a review.We look forward to welcoming you again.Smile Hotel Shinagawa Sengakuji Ekimae Front Desk
Guest User
Double Room
Stayed in Mar 2025
Family
4 review
9.0/10
Great
Posted on May 5, 2025
The location of the hotel is great, especially since it has a direct line to Haneda Airport. Cleanliness wise its pretty clean for the most part other than a funky smell in the bathroom, smelt like someone's body odour but I got used to it after while. Many remarked about the small size of the room, but as I am a pretty small person, the size of the room wasn't an issue for me. The hotel has a laundry room at the 2nd floor, which does its job but the dryers always have some sort of leftover bits of paper inside, some of it getting stuck on the clothes I was trying to dry. This was not the fault of the hotel though, most likely due to other guests not checking their pockets for receipts/paper. Would be nice if the hotel cleaned the outside of the dryers and washers more regularly but other than that I have no issues with it. The staff were friendly and very helpful. Overall a great stay, only issue was the funky smell in the bathroom.
Response from Property: Thank you very much for your compliments regarding our staff.All of our staff will continue to strive for the highest level of hospitality to ensure that our guests have a pleasant stay.Our hotel is located within a 5-minute walk from Sengakuji Station and is conveniently located for travel to other parts of Tokyo.However, we are very sorry for the smell in the bathroom during your stay and for the discomfort you experienced when using the dryer. We will strengthen our post-cleaning inspections and make improvements. We will also share this information with the cleaning manager and front desk staff and instruct them to improve the quality of cleaning and strengthen inspections to ensure that this does not happen again in the future.Thank you very much for your feedback.We look forward to your continued patronage of Smile Hotel.Smile Hotel Shinagawa Sengakuji Ekimae Front desk
quit****
Double Room
Stayed in Mar 2025
Business traveller
5 review
8.0/10
Very Good
Posted on May 4, 2025
The room was spotless, perfectly reflecting Japan's reputation for cleanliness wherever you go. I chose this hotel for my business trip to Tokyo, and it offered an excellent location, great service, and very convenient transportation.
Original textTranslated by Google
Response from Property: 非常感謝您入住 Smile Hotel Shinagawa Sengakuji Ekimae。我們全體員工都很高興收到您的稱讚。我們很高興聽到您對住宿總體感到滿意。 正如您在帖子中提到的,當您前往東京各地時,該酒店位置便利,距離都營地鐵淺草線泉岳寺站僅 2 分鐘步行路程,距離 JR 山手線高輪 Gateway 站僅 10 分鐘步行路程。此外,由於可輕鬆抵達羽田機場和成田機場,因此深受客户的歡迎。我們將繼續努力讓您住得儘可能舒適,因此我們期待再次歡迎您回來。感謝您在百忙之中抽出時間發表評論。微笑酒店品川泉岳寺站前台
Игонин Никита
Double Room
Stayed in Mar 2025
Couple
3 review
10/10
Outstanding
Posted on Apr 19, 2025
Great hotel, but the room is very small, really small, metro is close, 7/11 is close, Lawsen is also very close, gorgeous
Response from Property: Thank you for using Smile Hotel Shinagawa Sengakuji Ekimae. We are very pleased that you had a generally comfortable stay. As you have posted, when traveling to various places in Tokyo, it is a 2-minute walk from Sengakuji Station on the Toei Asakusa Line and a 10-minute walk from Takanawa Gateway Station on the JR Yamanote Line, so it is very accessible.It is also well-received by our guests for its good access to Haneda and Narita airports.There are also several convenience stores in the neighborhood, which are also well-received by our guests.However, we apologize for any inconvenience caused by the size of the rooms.All rooms at our hotel are 13 m2. We would appreciate your understanding.Thank you very much for posting a review despite your busy schedule.All our staff look forward to welcoming you again.Smile Hotel Shinagawa Sengakuji Ekimae Front Desk