Tokyu Stay Hotels in Tokyo

great service , located in super convenient spot. Room size is larger than I expected , appreciate so much they got wash/dry machine , had an amazing stayed in Tokyu Stay Shinjuku East Side hotel 👍

Room is small but that’s expected in Japan. Booked 2 rooms and one was a corner room which is slightly bigger. The washer/dryer was really convenient and they provided detergent as well, it takes about 2h40mins for one cycle. Location was great and they have free coffee and water bottles in the lobby area. Amenities are placed beside the reception and it’s self service. Cleaning services are optional with a fee, but you can request for towel changes and clearing the dustbin by sticking a magnetic label on your door. Overall, very satisfied.

The room is clean but smaller than what I expected as I booked a Residential double room. The washing machine is a big help the reason being I booked this hotel. Not walkable to Shinjuko as it's located a bit out of the city but easy access to the train line. WARNING!!! They have pay per view PORN movies in the room and it's disappointing (unless you want to watch porn of course), TV is old school. DON'T book breakfast packages, they have no restaurant unless you are happy to eat frozen salmon and cook your own rice or microwave frozen bread.

The location is phenomenal. Having a washer & dryer + hanging space for clothes that cannot be tumble dried. Rooms are small, but nothing we’d ever complain about; it’s Tokyo! We came from a King bed at home to a semi-double and were cosy but fine for sleeping. We had 2x 150cm + carryon duffle / back pack and we made it work. Go into any Tokyo place knowing it’ll be tighter than you’re used to and it’ll be fine. We paid for breakfast, but it was a bit average. Lots of options but they didn’t compare to nearby food places, which are EVERYWHERE. you’re close to shopping, food, rail and subway stations. Staff are fantastic. They helped us send our luggage ahead to Kyoto and it was a really smooth process. Every question we had, staff were helpful and we used translators with staff who didn’t know English.

Clean and simple. I was in Shibuya for work, this hotel served as a base for about a week. It's a few minutes walk from the Shibuya Station south exit but still pretty manageable, I love how it's situated a bit outside of the bustling area and on the back street so the nights are quiet and peaceful. Cleanliness is ok, amenities can be picked up from the lobby. Staff are minimal with only a few at the front desk but they are very friendly and helpful. In room washing machine is magnificent, I can put my clothes in in the morning, set a timer and come back to fresh laundry, perfect for longer stays. Might not recommend for family with kids as the walking distance from the city center can be a bit far.

The room might look dainty, but it has everything you wil ever need! From washer dryer, freezer, to To-To toilets !!!

No daily cleaning of rooms though towel change and clearing rubbish if needed. Overall good stay, good size and convenient with washing machine in the room. Stayed in twin room. Walking distance to main Shibuya crossing area. No fitness and onsen which is a pity.

Located conveniently about 4 minutes to nearest metro Tsukiji station (hibiya line) PRO. • LOCATION • Friendly staff • breakfast voucher was given for nearby restaurants • washing machine with dryer microwave big refrigerator CON. • Biggest problem is the toilet it’s quite old and bad horrible Smell of sewage. •. No cleaning service (if long stay u need to pay ¥1500 every time for cleaning your room) only towels and rubbish will be change & discard for you. • if Late check out needed (max until 1.00pm) 50% charge of the room rate. Since my flight departs quite late and it was a raining day so I did not mind paying extra to stay 2 hours extra. Anyways for anyone’s reference.

Hotel was okay. It was near the yutenji train station. We stayed for a night to get to the overland Japan office the next day. Happy with the free ice chocolate and coffee at the lobby with the bookmarks too. Room was ok as we were gigeh the queen sized bed to share for the four of us.

The hotel is quite good, but don't expect much regarding cleanliness, it's not very dirty, but it's not clean by general standards The room is as expected, small typical of hotels in Japan, if you bring a large suitcase, it will be a challenge to open it because space is very limited the staff can speak English, just not fluently, so don't expect to ask for various things, because of language limitations