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ibis Vitoria Praia de Camburi
4.1/572 Reviews

ibis Vitoria Praia de Camburi

Vitoria|2.97km from RIVIERA STORE
Below average stay at this property. While the hotel had a kind staff and a good location across from the beach, this property leaves a lot to be desired for. This was my third time (and last) at this property and here are the reasons for the below average rating. We checked in to a room that the A/C was defective and the TV would not turn on with the remote control. After calling downstairs for assistance, no one came. On my way out to dinner, I reminded the front desk of the issues. Upon return from dinner around 11pm, we were told that we would need to change rooms. No help whatsoever from the hotel staff in transferring our belongings from one floor to another. I find it absurd that the front desk would not know about the room issues before checking us in. Once in the new room, the TV had the same issue and the door handle to the bathroom was lose until it finally fell. Housekeeping was incapable of notifying staff of the problem the next day and upon return to the room from lunch, the handle was laying on top of the TV. I tried notifying the front desk before leaving for lunch but it had one person attending guests and I had to leave for my commi**ent. I finally was able to get assistance at 7pm on my third night. Again, I find it absurd that the door handle issue wasn’t fixed beforehand. The restaurant seems to be handled to an outside vendor. Service for dinner was slow and not up to par. Food was average and replaced slowly during breakfast. Overall, not a great experience at this property and will not be staying there anymore. I have communicated all the issues to the manger on duty and hope they will be able to serve their future guests in a better manner than the service I received.

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Top rated hotels in Vitoria

Searching for hotels near RIVIERA STORE? Compare room rates and reviews to find your ideal stay.
Nobile Suites Diamond
4.3/556 Reviews
First of all we want (my wife and I) to thank you for the hospitality – since our arrival, the exit - with which we were received by the Team (Reception, Restaurant, Bars, ...) of Hotel Nobile Suites Diamond Hotel Victoria. Thank you! However, our disappointment with regard to the facilities is also recorded, and the feeling is that they have made a “small” pull in the upper floor (which has no lift access) with low-cost/quality materials. The doors that gave access to the room balcony were still dirty of gips, with difficulty opening in the funeral of the dirt. These points deprive the image of the hotel and the service of the staff. The maximum point of “deception” was to receive literally scrapped towels, shoved ... Very sad ... Please note that all these points were reported to the Co-operators directly (presently) of the Saturday night round (04/06/2022) and Sunday morning round (05/06/2022). I hope that this will help the new guests not pass the same unpleasant experience we have.
Alameda Vitoria Hotel
4.4/568 Reviews
The apartment 403 is very wide, has a King's double bed, very comfortable, the towels were exchanged every day as well as cleaning the apartment was done. The bathroom is large, the shower is excellent and the towels were exchanged every day (5). The day I arrived I realized the hair dryer was not working, I warned the reception and the next day they put a new kid. My check-in was very pleasant with very careful receptionists. I would note 8 for the unique breakfast and exclusively because I didn't find the fresh breads except cheese bread, very tasty! I also thought the repair of items was quick, perfectly in line with demand. I know that it is possible to ask for meals, even soups, but I didn't use this service. The hotel has a large academy and pool with chairs. The fridgebar has always been overwhelmed with water, beer and cooling, as well as potato chips, cereals, peanuts and chocolates. I'm sure to recommend this hotel.
Vitória Praia Hotel
4.2/542 Reviews
The hotel is well located, the room is large, everything works well, air conditioning and TV, take some channels being mud and/or frozen.The bathroom could have a nick for shampoo and air conditioning instead of just a savon. The staff attend with education and heartfelt, with particular emphasis to Mr Diogenes who attended us with sympathy and prestige.
Sheraton Vitoria Hotel
4.4/5100 Reviews
Hotel rooms are very general, which is very basic facilities. All rooms have a nice view facing the sea. It is a good hotel in the local area. The price is basically expensive. Just a few minutes walk to the beach.
Transamerica Fit Vitoria Praia de Camburi
4.2/547 Reviews
Reserve a certain, super clean room, perfect view to the sea, nothing to desire, they were very well-served to us, everything very perfect!!! I loved and would stay again in the hotel.
ibis budget Vitoria
3.7/573 Reviews
Eu esperava mais de um Hotel Ibis. O quarto é bem limpo. O café para os hóspedes é gratuito, porém fraco e também cobra para não hóspedes, o que torna bem movimentado, não tem conforto, tendi as vezes que esperar para poder tomar, já que não havia lugar. Pela primeira vez que vi um quarto com um banheiro só para o sanitário e um outro só para banho. O que deixa os dois apertados e o lavabo é no quarto, não é nem na parte do sanitário e nem do chuveiro. A localização do hotel é boa... Dá para ir a pé nas praias, tem um grande hipermercado com lanchonetes e restaurantes bem na frente do hotel, porém um bairro um tanto quanto perigoso (não sei se é sempre, mas esse final de semana estava). Enfim, esperava bem mais do hotel, mas não é ruim.

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