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"Downstairs is the commercial street of the resort, the busiest section. It only takes 2 minutes to get to Lululemon. It's only 3 minutes to the nearest cable car. So the location is great! Parking costs 34 Canadian dollars a night. I looked outside and it was cheaper than the Marriott Hotel next door and even cheaper than the PayByPhone on the roadside. I heard from a book that you can't park on the roadside in the town because you have to clear the snow. I don't know whether it's true or not, but I didn't want to park my car outdoors because it was snowing, so I accepted it. As a result, I circled the parking lot of the wine list twice and couldn't find a parking space. I called the front desk, and the front desk said that maybe all the check-out people will leave at night, so there will be vacancies. But in fact, there was no such thing. When I went to get something from the car at night, I saw cars circling around looking for a space. I was forced to park in the Small Car space (my car is Sienna). Moreover, the parking lot is close to the elevator room, which is a garbage collection room. When you pass by, you will smell an extremely disgusting odor. The M floor of the hotel elevator is the commercial street, which is very convenient. The passage next to the front desk in the lobby leads to a western restaurant. The food is good and the price is reasonable, but you may have to wait for a table during peak meal times. The most unsatisfactory thing is that I found out that my daughter brought her own charger and forgot to take it after I left the hotel. So I told the hotel about the situation on the hotel website. But maybe no one on their official website cares about it, so no one ever contacted us. So we called directly to inform them, and the hotel left their contact information and said they would go and check. Two days later, they replied that the person who cleaned the room did not hand in the charger. I said, is it still plugged into the wall? They said they would go and check. Until a few days later, our friend checked into the hotel again and asked about this for us, they still said they would go and check. After 40 minutes, they told my friend that they didn't find it. Frankly speaking, compared to the room rate, the charger can be said to be the money for a box of tissues inside. The hotel did not offer any compensation, so I thought they were honest and felt that there would be no compensation if it was not their fault. But in this communication process, we were really very dissatisfied! Their work attitude is completely unworthy of such a high room rate. How to say it? ! Just like Hainan Island, no matter how bad the service is, you can't be blacklisted because of the unique natural resources. Maybe this is the nature of hotels in foreign countries. Let's just be normal."

"Very convenient location just next to the chairlift, also close to supermarket and some cafe. You can also borrow some board games from the reception."

"What a great place!! Ski in and out at the best! Hotel lacks luxury and sophistication but has a lot of charm and practicality. The fact that you can walk with your ski boots from you bedroom is a plus! Rooms have all the things you need to cook and have a great time. Excellent value for money. Pool is quite hot and the hot tubs are super warm. Gym is too basic and the fact there is no bar is a minus. Would come back for sure"

"The management here was fantastic, very friendly and accommodating. The hotel is within walking distance of the lifts, and of stores, restaurants, pharmacies, etc. The room we had was fairly quiet even though we were on the middle of a party town on a holiday weekend. The only complaint we have is about the front desk staff. We requested hand towels be brought to our room, but the person at the desk at the time seemed to only pretend to care. Unsurprisingly, we never were brought towels and when we came back late, we just made due with what we had. I'm certain the managers would have done it themselves if they'd been at the desk at the time. "

"The facilities are perfect, but a bit old, the heating in the room was broken the night I checked in. There is parking lot. The apartment-style rooms have higher floors and are divided into upper and lower floors. The lower floor is the living room dining room bathroom, and there is a sofa bed in the living room. There is a master bedroom on the upper floor, as well as a sauna room, but I haven’t tried it out and I don’t know if it will work. Sanitation is a bit old, and the basin is poorly drained."

"This is the second time that I stayed in this hotel. The overall experience is good but not excellent."

"The room was clean and spacious. Good toiletries. The location was very central. Will stay again if given the chance in the future."

"The hotel is less than ten minutes' walk from the cable car. There is a free hotel bus in the morning. The rooms are older, but Whistler is not new, so the price/performance ratio is very good. The house has a full set of kitchen supplies, dishes, dishwasher, etc., which is very convenient. It also has a fireplace and balcony. There is a heated swimming pool but it is across the road from the hotel entrance."

"When I arrived, the hotel staff claimed that they could not find my booking on Trip.com. I waited for more than fifteen minutes but still could not find it. But I clearly received the booking confirmation email from trip.com The hotel front desk staff was impatient and unfriendly. In the end, they let me check in, but I don't understand why the staff had such a work attitude. The hotel facilities are new and clean, you can cook, it is clean and hygienic, and it is worth staying."