Hotels in Sanyang Square (Downtown) and Railway Station Area, Wuxi

Had a fantastic stay! The hotel service was excellent, and the staff were warm and friendly, making me feel right at home. The room was clean and comfortable with complete amenities, and the clean bedding ensured a great night's sleep. The location is superb, with convenient transportation and beautiful surroundings. I'll definitely choose to stay here again next time I'm in the area.

The hotel was undergoing renovations during my stay, so the lobby and restaurant were temporarily relocated, which was a bit inconvenient. However, the hotel's service was excellent. The butler proactively contacted me to confirm my room preferences, and everything was perfectly set up when I entered the room. Although the restaurant was moved to a smaller area with fewer buffet options, they offered a la carte service. Dishes like eggs Benedict and scrambled eggs were beautifully plated and presented, which was fantastic!

I want to share my experience: the first night I stayed at another hotel, and it was pretty good! But when I arrived at Jinjiang for the second night, I realized the service from the staff here was absolutely outstanding – so thoughtful! They had special toiletries and a small toy for my baby, and even offered a complimentary plum juice drink to each person. In the evening, they brought desserts 🍮. Today, upon check-out, the staff member even gave my child a gift bag. The attention to detail is truly impressive! So heartwarming! I'll definitely stay here again next time I visit, the service is excellent 👍

The service was absolutely top-notch! Give a raise to the front desk and housekeeping staff. For years, I've almost exclusively stayed at Marriott, Sheraton, Accor, and Hilton hotels, rarely trying domestic brands. I never expected such an amazing experience! Everything from the hotel's concept, service, ambiance, breakfast, and facilities was exceptionally good. While it's a 4-star property and can't quite match the facilities of a Sheraton or Hilton, everything else far surpasses them. In comparison to many international hotel brands, my few recent experiences with domestic hotels—whether 2000, 1000, or 500 RMB a night—have been better than those with major international groups, and even better than Japanese hotels. So, I definitely won't underestimate Atour Group in the future!

This hotel's designer must have a profound misunderstanding of human beings. Here are a few examples: Exiting the elevator, I looked around for the room number signs, but couldn't find them. Then, I leaned closer and saw an exemplary 'energy-saving' notice... What would it hurt to install a light to help guests out? The bathroom doesn't even have an outlet for a hairdryer! The design actually expects you to blow dry your hair in the bedroom!! Is this designer *******? If not, then won't hair inevitably fall onto the bed? I ended up blow-drying my hair in the kitchen. Both bedside lamps can only be turned on and off together. Which couple always goes to bed and wakes up at the exact same time? ...It's truly beyond words, even three times the words wouldn't suffice. I can't even begin to express it all. On the other hand, the staff's service was excellent; that definitely deserves praise. Thank you!

I chose this hotel after reading many positive reviews on Ctrip, particularly highlighting Manager Xu Yuan's excellent service. I was fortunate enough to have Xu Yuan assist me with my check-in that evening, and indeed, his service was exceptional. From check-in to guest communication, everything was seamless. He thoroughly explained the member benefits, breakfast times, and what facilities were on each floor. I had booked two rooms, and since I was arriving late, I was concerned they might not be on the same floor. However, Xu Yuan mentioned that as soon as he saw my booking, he immediately reserved two rooms on the same floor for me – truly thoughtful service! His attentive service began even before I arrived at the hotel. The rooms were spotless, and the soundproofing was good. The high-definition TV allowed for screen casting, the shower pressure was strong, the bathroom had a wet/dry separation, and the hairdryer was powerful. The facilities were well-maintained, and the overall environment was pleasant. The hotel's proximity to Plaza 66 is also very convenient. Thumbs up to Xu Yuan's service! Five-star review!

This is my second visit to Wuxi, and I chose Jinjiang Inn this time. Overall, I'm very satisfied. The room has great natural light and is very clean, and the hot water comes out quickly. The air conditioning is quiet and not noisy at all. A special shout-out to the front desk lady – she was incredibly friendly during check-in and patiently recommended some great local food. Her service was really thoughtful. Excellent value for money, highly recommended!

Five stars to the two lovely ladies from housekeeping! When our door lock suddenly ran out of battery and wouldn't open, they immediately sprang into action, trying everything they could to fix it, even more anxious than us. They quickly arranged for us to rest in the air-conditioned room next door. Their service attitude was excellent throughout. Afterwards, they even offered us a late check-out and kept apologizing. Although we ended up checking out early due to our travel plans, we're still very grateful for their wonderful attitude. The hotel is less than 100 meters from the subway station, right in the city center, which is very convenient. I would definitely choose to stay here again on my next trip.

We brought our child to Wuxi again this time, and to our surprise, the Holiday Inn was fantastic! It's conveniently located near the train station, the room was great, and everything was clean and tidy. A special shout-out to the front desk staff – they helped us a lot, even providing free breakfast for our child. Their service attitude was excellent, and all their services were spot on. Thank you!

I stayed at this hotel alone for a business trip, and the overall experience was very pleasant. The room size was just right, clean and tidy. The desk and chair were convenient for temporary work, and the soundproofing was excellent, allowing me to rest peacefully after finishing my work. The front desk staff, Xiao Wu, Xiao Quan, and Xiao Qiao, were efficient in handling check-in and had a gentle service attitude. The hotel is conveniently located, not far from my work place, with plenty of convenience stores and fast food restaurants nearby. The price was reasonable with no hidden charges. It's very suitable for a temporary business stay, and I will prioritize this hotel for future business trips.