The STAFF was truly fantastic -- as an example, the 4 of us were in a family room, so they moved us to 2 adjoining larger rooms that had become available, for 4 of our 6 nights there -- and did not charge us! It was THEIR suggestion, too! Thet were so helpful with dinner reservations and advice on the mountains, too. LOCATION is perfect, super easy to walk to Sunnegga, and the shuttle to Glacier Paradise is practically next door. Easy 5-ish minutes or so to the main street, restaurants, train station, everything. Stunning VIEW of the Matterhorn from the room! BREAKFAST is lovely, and includes eggs, omelettes, bacon, ham, etc, made to order. The SPA has a pool, jacuzzi, sauna and steam room, very welcome after a day on the slopes. Thanks so much to Gabriel, Patricia, Steffi, Yvonne, our lovely waitress from Portugal, and everyone there. We hope to come back. Totally worth it!