Anonymous User
November 12, 2023
We checked in at about 7pm on the 11th. When we checked in, I asked about the heating. The waiter said it was broken yesterday and was being repaired. I asked to wait a moment. I returned to the room and called the service desk at about 7:30 to ask how the heating was. They said it had been repaired and asked me to try it out. At about 8pm, I called the front desk again to tell them that the heating was not working. How to solve it? The waiter said it was the same. I went to the 17th floor to see if it would work. It didn't work. After all the entanglements, I was transferred to 708. They said this was the only VIP room in the hotel. The heating was really good, but the sound was high and low like a ***. I adjusted it three times by myself and called the waiter to adjust it. The waiter came in and said that this sound (like the maximum wind of the range hood) was normal, 😓! Then I said you adjust it and see what the lowest wind speed is like, what the highest wind speed is like, and whether the wind speed will suddenly increase by itself. She stood there and started to adjust it. After about five minutes of adjus**ent, she was slapped in the face 😓, and the sound suddenly became louder again. As a result, I changed the room to the 17th floor again. The waiter asked me if it was okay. I said it was almost okay. It was already past eleven o'clock. I had been tossing from 7:10 to the room until after eleven o'clock. The child was sick. When I moved from 708 to the room, the child had fallen asleep, so I really couldn't bear to toss the child. I could only say that it was okay. I turned on the central air conditioner until 7:10 in the morning. I got up to check and the temperature showed 17. After the child woke up, he quickly put on clothes and a cotton-padded jacket. He went to the toilet in their hotel and brushed his teeth early. It was too cold. I went to check out at around eight o'clock. The waiter changed his statement again, saying that the central air conditioner had just started. 😓! When checking out, a middle-aged man said that this room was so cold that I wanted to catch a cold, not to mention the child. And the room I changed to was really dirty. There was no sight of the bedside and under the cabinet. Cigarette butts appeared openly by the bed. If you have children staying with you, please communicate with the hotel in advance. There is also the sound of the central air conditioner. That's really **!
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