Pet-friendly Hotels in Hainan, China

It's about a 10-minute drive from Terminal 2. The minibus was a bit small, which was inconvenient for guests with a lot of luggage. The ground floor is quite spacious, and the front desk staff were nice. The room was surprisingly good, exceeding my expectations and larger than I thought. The facilities are excellent. Breakfast was very substantial, with both Western and Chinese options. Overall experience was good! 👍

I originally wanted to switch to the Hilton in Yalong Bay for a different experience, but after just one night, I regretted it. The facilities there were a bit old and it was crowded; the overall experience wasn't as good as expected. My whole family unanimously decided: back to the Hyatt! The moment we returned, my family lay on the balcony sofa, feeling the familiar sea breeze, and exclaimed: This is so much better! And there's the familiar, thoughtful service – our butler Momo was consistently enthusiastic. We extended our stay by two more nights this time, and the longer we stayed, the more we realized our first choice was indeed the best one. That night in Yalong Bay was just a learning experience; for the rest of our holiday, we happily entrusted ourselves to the Grand Hyatt Haitang Bay. Thank you, Momo, and thank you, Hyatt, for repeatedly confirming that we made the right choice. Next time we come to Sanya, no more fussing around – we'll head straight here!

We stayed in rooms 7603 and 7609. The hotel's location is excellent, and the sea view from the sixth floor is beautiful. The service was also good. The downside is that room 03 had a strong musty smell, and in room 09, we found a small gecko. We called the service hotline, and they quickly helped us remove it, but the hotel really should do a thorough check before guests check in. The facilities are very old; the TV only showed channels and was very laggy, and it only had HDMI input, no screen mirroring functionality. The Bluetooth connection on the phone only played sound, so we just went to sleep. In the evening, we went to a nearby restaurant and tried Wenchang chicken; the coconut chicken was quite crispy, and the steamed chicken was very tender – both are worth trying. We also ordered stir-fried beef because we saw many cows on the way, but the beef was very tough, so I wouldn't recommend it. The coconut rice was also quite delicious. The next morning, we went to a nearby mountain to watch the sunrise, but unfortunately, the clouds were too thick, and we couldn't see it.

Stepping into the room, the huge floor-to-ceiling windows framed the 'private beach' perfectly, like a painting! In the evening, sitting by the window watching the sea, enjoying a cozy moment by the bathtub, with coconut trees, white tents, and beach umbrellas outside. The sound of waves mixed with the evening breeze felt like stepping into a holiday scene from a movie. The old pottery jar was brimming with pink flowers, and tall palm trees provided ample shade. Posing for photos with the sea as a backdrop, my straw hat and green backpack instantly created that 'island vibe' in every shot. The beach was equally stunning: crystal-clear water, soft golden sand, and small fishing boats gently beached. In the distance, a few fishing figures dotted the horizon. Walking barefoot on the sand, watching the clouds drift by, all my worries were swept away by the sea breeze. From the meticulous landscape design and the romantic sea views from the room, to the relaxed beach terrace, this guesthouse truly embodied the 'island dream' in every single detail. Staying here, I finally understood what it means to 'live life poetically and give your holiday back to the sea.' Coming here during my pregnancy, with convenient pick-up and drop-off, was incredibly helpful!

It was amazing! Real Santorini in China, the hotel, sea and place is beautiful, coffee was great! Waves was strong, so think about it if you like swimming, but walk on the beach was enough for me. The hotel has a really good swimming pool and small gym, no restaurant but a lot of bars around, so no problem with food at all👌🏻 I want to say thanks to the owner and girls from the front desk, you guys are awesome ♥️

The hotel is huge, but I don't understand why so many swimming areas were closed, which caused a lot of people to cram into the main pool, it was quite a sight. The pools aren't deep, all 1.4 meters. There were a lot of foreigners, even more Chinese guests, and many kids. Perhaps the hotel itself has beautiful scenery, but maybe the sheer number of people affected the experience. I won't say much more, but if you're looking for a better experience, go to Haitang Bay. I can't really comment on the breakfast; I'm from Southwest China and it felt like I was imposing. I didn't take any photos, didn't feel like it. Check-in is at 3 PM; I arrived early so I just waited. If you have any questions, just ask, and I'll reply when I see them.

Overall, my stay was fantastic! The hotel environment was comfortable and spotless, making the entire check-in process smooth and worry-free. My concierge, Zirong, even shared duty-free vouchers, which saved me a good amount of money. The support decorations I requested in advance were perfectly executed, creating an amazing atmosphere. Zirong was patient and attentive throughout, and any requests I had were handled promptly. The thoughtful and thorough service made this stay particularly memorable. A truly perfect experience!

滿分推薦梧桐九里藝術庭院，這次入住完全超出預期，完美實現我想要的避世野奢度假！ 整座民宿藏在石梅灣椰林深處，遠離村裡鬧市人潮，隔絕車馬喧囂，步行又可直達海邊，靜謐氛圍感拉滿。整體設計充滿藝術巧思，原木原石搭配熱帶綠植造景，庭院林蔭泳池，真正做到一步一景，每一處角落都是精心打磨的美學空間，隨手拍都是高級氛圍感大片。 入住的綠野大床房名副其實，全景落地窗框住滿院綠意，野奢極簡軟裝温潤治癒。最讓我驚艷的是衞生細節，標準遠超多數五星酒店！床品蓬鬆無異味，浴室邊角、玻璃鏡面、私湯池內壁都擦拭得一塵不染，無積水、無污漬，洗護備品擺放規整，保潔細緻程度肉眼可見，潔癖人羣完全安心。 24 小時管家服務必須重點誇！抵達前主動對接行程，預約高鐵站免費接送，幫忙拎行李；入住全程貼心講解園區打卡點位、周邊遊玩路線，不管是深夜需要物品、外賣配送，還是諮詢沖浪、出海攻略，管家響應速度超快，隨叫隨到，服務細緻又有分寸，不會過度打擾。 步行可達石梅灣沙灘與九里書屋，短途能去日月灣、興隆植物園、加井島，山海玩法豐富。在這裏不必追趕行程，白天逛庭院賞景，傍晚泡私湯聽海風，徹底卸下城市疲憊，是難得的治癒避世祕境，下次來萬寧還選這裏！

The room was very spacious, especially the bathroom which was huge, comfortable, and very clean. The view from the room was also great, covering almost half the island. We even received complimentary welcome fruit. The service was excellent too; I had two kids with me, and all it took was a call to get special children's bathrobes and toothbrushes. When we needed more water, it was delivered immediately after a quick call. The kids loved it too, and the pool even has a dedicated children's area.

Before I dive into my review, I should preface it by saying that I usually stay at Orange and HUAZHU hotels (like Ji Hotel and Orange Hotel). The W Hotel in Chengdu was the only five-star hotel I've ever experienced. So, if you regularly stay at hotels costing thousands or tens of thousands of yuan a night, my review might not be relevant to you. For those with OCD or who struggle with choices, if you want to know what the specific views are like or what the rooms actually look like, there are two ways: First, look up a user named 'Sanya Ascott jayson' on Xiaohongshu (Little Red Book). They've posted floor plans for various room types and highlighted the differences between them. Second, simply Google 'Ascott' and you'll find an online 3D virtual tour website. I stayed for five days, and personally, I felt the bedsheets were much cleaner and less coarse than those at Huazhu hotels, making for a very comfortable sleep. Regarding service, you only get a butler (who can help with urgent requests and delivering items) if you book through Trip.com. Bookings made via Xianyu or other platforms *do not* include butler service!!! (Because you can't leave a negative review, which means there's no threat to the hotel's reputation). Hotels in Sanya really care about their Trip.com ratings! Also, when confirming a package booked via Xianyu at the restaurant, I felt like they knew I'd booked through Xianyu. The staff had to call to confirm for a while, and their expressions seemed a little odd. If you want to book cheaply but still enjoy full service, you can do what I did: book one night through Trip.com and the other nights through Xianyu, making sure to link the bookings. On a side note, as someone from Chongqing, I really wish they had spicy boiled beef slices (水煮肉片) and unlimited steamed buns with condensed milk (金银馒头 style) for breakfast. Overall, the service is definitely better than at Orange or Ji Hotels. If you need something, it's delivered almost instantly. They automatically clean your room when you're out, and even neatly arrange your belongings. The air conditioning is never turned off; all rooms in five-star hotels, even unoccupied ones, have the AC running, so it's always cool when you return. Tips: If you think the elevator is fast, it's because there are no 4th, 13th, or 14th floors. We stayed on the 18th floor, which was actually the 15th floor. Room numbers also omit 4 and 13. During the day, there are many Didi SUV premium cars waiting downstairs to pick up passengers. A family of four won't have trouble getting a ride. The entrance road is shared with Qingneng, Junji, Autograph, and JW Marriott, with JW Marriott at the very end of the road. Finally, a huge thank you to my butler, Xiao Xu. He was very enthusiastic, had a great attitude, and high emotional intelligence. Communicating with him was very pleasant, making our Sanya trip incredibly comfortable. I highly recommend choosing Xiao Xu!