Pet-friendly Hotels in Hainan, China

Our stay at Rosewood was made extra special by our two wonderful concierges, Xiaolongxia and another amazing team member. They were beautiful, kind, thoughtful, and incredibly professional. They contacted us a day in advance, providing detailed information about everything, which gave us a much deeper understanding of our trip. During our stay, we received good morning greetings every day, along with coconut water and small desserts in the evenings – truly a thoughtful touch. Xiaolongxia, the concierge manager, provided truly exceptional and attentive service. She anticipated our needs before we even thought of them and handled everything with incredible professionalism, speed, and flexibility. I'm sure she must have a fantastic attitude to excel in her role. Although we didn't meet in person, her warmth through WeChat was more than enough. Perhaps it was fate that we became her guests. All in all, it was an unforgettable experience that I'm sad to leave. Even though we had to wait a long time for our luggage, possibly due to staffing shortages, the overall experience still deserves a 5-star rating! See you next year!

My three-day stay at the Mandarin Oriental Sanya was absolutely amazing! It deserves a perfect 100% rating 💯. The hotel's exclusive location overlooking Coral Bay is simply stunning. Every step in the public areas reveals a beautiful scene, and the Southeast Asian resort vibe is incredibly strong. There's no need to even leave the hotel, with activities like yoga, tennis, and swimming all available. Water sports like sailing, paddleboarding, and snorkeling are also super abundant, and you can even collect various coral pieces and small seashells. It's truly a blissful and relaxing getaway! Our ocean view room had an incredible vista; opening the window revealed a therapeutic sea view. Waking up to the ocean and enjoying the sunset in the evening filled us with so much joy. I especially want to praise my dedicated butler, Celia. From check-in to check-out, she was attentive and meticulous throughout our entire stay. All our itineraries and requests were handled perfectly. Any questions we had were answered instantly and resolved efficiently, making for a superb experience! She even thoughtfully gifted us a cute and cuddly Mandarin Oriental squirrel plushie, which was incredibly heartwarming. This little surprise was truly touching. Also, the lobster wontons at breakfast were delicious!! I had them for three consecutive days. Both the environment, facilities, and service were impeccable. If you're looking for a high-end resort in Sanya, this place is definitely a safe bet. I'm already looking forward to my next visit!

My daughter and I recently stayed at Raffles Hotel Clearwater Bay, and Darryl's service was truly heartwarming. After we checked out, I realized my daughter had left her small toy in the room. I contacted him, and he immediately found it, carefully packed it, and shipped it out the same day, even proactively providing the tracking number. Throughout the process, he communicated patiently and even thoughtfully covered the shipping costs himself. This kind of responsible and meticulous service made us feel the hotel's sincerity long after our trip ended. My daughter was overjoyed to get her lost toy back. This level of care, far exceeding our expectations, was truly unforgettable.

The Westin Shimei Bay Resort is a peaceful beachfront retreat ideal for a relaxing getaway. The resort is beautifully integrated with nature, offering a long, quiet beach, lush surroundings, and spacious, well-maintained rooms. The atmosphere is calm and uncrowded, perfect for slowing down and resting. Service is attentive without being intrusive, and the overall environment feels private and rejuvenating. A great choice for travelers seeking tranquility, natural beauty, and a true resort experience.

The handsome guy at the front desk upgraded me to a room with a higher floor and a better view. The room is uniquely designed, brightly lit and cozy (many hotel rooms are not very brightly lit), which is very satisfactory. We had dinner at the hotel, the restaurant service was very enthusiastic, and they specifically noted that our dishes should be lighter, and the dishes served were really good, thank you 🙏. The hotel is next to the scenic spot. Although it was drizzling, it was still nice to borrow an umbrella from the front desk to walk around. In February, I could smell the faint fragrance of osmanthus and saw many flowers I had never seen before. It is a very good hotel!

Whenever I want to eat seafood, I always like to go to Maniao. The first choice for staying is Lingao Country Garden Golden Beach. The hotel should have been opened for more than ten years. The hotel facilities are well maintained and the service level is excellent. This year, it was quite unexpected that a staff member contacted me in advance the day before check-in, and arranged a room for me in advance and upgraded it. Thank you very much. I hope that the service level can be maintained for a long time. There are not many good hotels on the west line of Hainan.

This rainforest hotel boasts an excellent environment, but the facilities are outdated. The toilet seats lack a soft-close mechanism, startling you with a loud bang. Upon check-in, we received three complimentary digital travel photos, and a box of partridge tea when we checked out. There are fewer than ten public hot spring pools, so we mainly used the in-room hot tub. If you're looking for a serious hot spring experience, I'd recommend Changbai Mountain instead. Breakfast was superb, served for three hours until 10:30 AM, which was great for late risers.

This was my first trip and I had a fantastic time! The cost was reasonable, and we avoided all the back-and-forth traffic that usually comes with popular tourist routes. Let me start with check-in. I'm from Haikou and after seeing good reviews and reasonable prices, I drove 2.5 hours specifically to check this place out, and it definitely didn't disappoint. First, parking was easy with plenty of spots right in front of the lobby. When I arrived, the front desk was quite busy, so I didn't expect overly enthusiastic service. With so many guests, I understood, and I was just grateful that the staff processed my check-in quickly. Second, the service was outstanding. I had booked a package deal, and due to an oversight during booking, I booked a king-sized bed for our family of four. When I brought this to the front desk's attention, the staff immediately changed us to a twin room. The room was very spacious, with a small balcony and access to the swimming pool. Xiao Lin, who was on duty that day, patiently taught me about the activities available at the resort. The swimming pool attendant was also very friendly, and the archery range attendant, being from mainland China, was very outgoing. The kids loved the complimentary archery session, then went on to play bumper cars and laser tag. They had an absolute blast, and the prices were reasonable. I ended up buying two more '3 activities for 98 yuan' packages. Third, the food. The breakfast spread was incredibly rich, probably around 60 different items. The restaurant's operating hours were also very considerate; breakfast ran until 10:30 AM and lunch until 2:30 PM. It's truly designed for a relaxed vacation. I do have a small suggestion: the Chinese restaurant's service and decor were excellent, but the Hainan sour bamboo shoot with sliced pork dish they offered that day, while delicious in Hainan, really impacted the restaurant's aroma. The entire restaurant smelled of it. I suggest perhaps offering more universally appealing dishes that don't have such a strong scent. On a positive note, the steamed yellow croaker at the restaurant was exceptionally good; my daughter said it was the best steamed fish she'd ever had. Oh, and there are also many great food options around the hotel. We ate at the hotel on our first day, and both the price and taste were good. But we also wanted to experience local cuisine, so we went into town. We were lucky to find a restaurant called 'Hunan Renjia' – the proprietress's warm welcome immediately convinced us. Our family had four dishes, all very generous portions. I highly recommend the fan bone, stir-fried crab, Japanese tofu, and steamed egg. The total bill was 245 yuan. Our kids were so satisfied; they truly cleaned their plates. There are also many activities available. The three water activities are all grouped together: swimming, a water park, and a lazy river. (When buying tickets, make sure to check if the water park is included, as it costs 60 yuan per person if not.) There's also a naughty castle, a gym, and a beachcombing activity (starts at 9:00 AM; I recommend kids wear sandals for this, or even go barefoot to feel the seawater. Don't use the small water shoes provided by the hotel as they fill with water and are hard to walk in, preventing kids from fully experiencing the sea.) The guest rooms are also really nice. We received complimentary fresh fruit, and there's a big bathtub which we loved. The kids bathed in it on the first day, but honestly, we barely spent any time in the room afterward; there were too many fun activities to enjoy! We checked out at noon that day and didn't return to Haikou until 7:00 PM. Next time, I'll definitely aim for a three-day, two-night package. Well, I hope this review provides some helpful tips for future travelers. Oh, and if you're a light sleeper, I also recommend this place. The soundproofing in their rooms is truly excellent; not a single noise. This is my first time writing such a detailed hotel review.

The hotel is located by Qishui Bay, about a 10-minute walk to the beach. The indoor pool is around 22 meters long with a depth of 1 meter. Some rooms have balconies with views of the launch site, while others overlook Qishui Bay. Since the exact launch time couldn't be known in advance, I missed seeing it from my room, but the hotel does offer a paid viewing service. The concierge staff member was very enthusiastic and provided great emotional support. Chen from the front desk was also very proactive in helping me with various issues. The first obvious drawback is that the facilities are old. The furnishings are several years old, and the surfaces of the furniture and appliances are mottled and rusted. The TV is also too small. The second drawback: after swimming, I left my beach shoes and swimsuit to dry on the balcony. I collected my swimsuit the next day but forgot the beach shoes. I didn't remember them after checking out, and only realized the next day that they were missing. Chen from the front desk actively contacted housekeeping, but was told they weren't found, and no new guests had checked into the room yet. Fearing I might have forgotten, I checked my luggage at home and still couldn't find them. It's highly likely the shoes were treated as abandoned items by the cleaning staff on the balcony. Such a shame!

This hotel is perfectly located right above a commercial street and a food street, making dining and shopping incredibly convenient. Everything you need is right at your doorstep, so you don't have to go far for anything. It's an ideal choice for a island vacation, offering easy access to explore, eat, and have fun.