Pet-friendly Hotels in Hainan, China

Here is a much tighter version that keeps the strongest facts and emotional impact while removing repetition: ★ 1/5 — We came for a holiday. We spent three days feeling watched and unwanted. We chose DoubleTree by Hilton because we trusted the Hilton name and wanted to spend our limited holiday somewhere memorable and genuinely pet-friendly. Instead, we spent three days stressed, watched and made to feel that our dogs — and therefore we — were not welcome. We left genuinely sad that precious holiday time had been exchanged for stress and unhappiness. Before booking, we called twice to confirm the pet policy. First, we were told we could choose any room and pay a RMB 300 pet cleaning fee. On the second call, another employee contradicted this. After calls were hung up on us twice while trying to communicate in English, a staff member eventually contacted us through WeChat and confirmed in writing that we could book and pay the RMB 300 fee. When we arrived, the rules changed again. Only after showing staff their own WeChat messages and watching them argue among themselves did they finally proceed. We provided vaccination and registration documents, signed the pet agreement, paid the fee and even allowed staff to photograph our dogs. We then completed check-in, left our belongings and went out for dinner. While we were already away from the hotel, they called saying they wanted to refuse our stay because of our dogs. First they were supposedly “aggressive.” When we explained they had shown zero aggression, we were told they “looked aggressive.” Then they were supposedly too large. Their own definition was over 30 kg, while our documentation showed 28 kg. Our dogs are professionally trained, have training certificates and regularly work as models for pet products. Most importantly, there was not one aggressive incident during the entire stay. Nobody even tried to observe their real temperament before judging them. Even the employee carrying our luggage wanted to photograph them again to report them as aggressive dogs. We refused. They were simply being judged because they were Dobermans. After a long argument, the hotel finally allowed us to remain. We tried to forget the situation and enjoy our holiday. Instead, the constant surveillance began. We followed the hotel’s rules and used the isolated designated pet grass area, far away from other guests. Yet staff who spotted us from a long distance would walk over, follow us, film or photograph us, report us to management and trigger further phone calls about our supposedly “aggressive” dogs. This happened repeatedly with different employees. We felt constantly monitored, as if staff were waiting for an excuse to complain about us. The hotel’s attitude toward animals also contradicted its pet-friendly image. On a very hot day, we noticed animals in the hotel area exposed to the heat without water and appearing overheated. We contacted the hotel. Two hours later, nothing had been done. We had to call and message repeatedly before anyone even agreed to check. General service was equally disappointing. Basic requests required repeated calls and long waits. Our first room remained around 21°C even with the AC switched off or set as high as 30°C. I woke around 2 a.m. because I was so cold and we eventually had to change rooms. The replacement was supposedly another pet-friendly room, directly next door, yet its garden access was locked and it lacked the protective pet sofa cover provided in the previous room. We called three times over more than two hours asking for one because we did not want our dogs dirtying the furniture. Eventually someone arrived — with a sofa pillow. The Western breakfast was also disappointing for this level of hotel. The Chinese selection was reasonable, but the bread and pastries were poor quality. Eventually I had enough and confronted the manager. Instead of addressing his staff’s behavior, he defended it because our dogs are Dobermans. Whe

There are very few B&Bs that I can comment on. This B&B is really cost-effective. I booked this B&B for a trip with my friends. The B&B is very close to the station, and the B&B has a pick-up and drop-off service. The service attitude is super high. In addition, the environment of the B&B is clean and tidy, the rooms are also very good, and the projectors and speakers are all available. highly recommended! ! !

Let me start with a conclusion. The Qixianling Anlan Hotel is absolutely perfect for families with children, a great choice for all ages. Firstly, the environment is friendly. Everything you'd experience in a tropical rainforest at Yanoda, you'll find here. Secondly, the service is friendly. They provide electric cart transfers for all your movements, saving you the effort of climbing hills. Thirdly, the comfort of the hot springs. We booked a suite for 4 adults and 1 child, which was perfectly spacious. The indoor hot springs were comfortable and enjoyable, allowing us to relax at our leisure. Fourthly, the activities are abundant. Unlike beach resorts in Sanya, the activities here are suitable for all ages, primarily focusing on Li culture. You can make Li incense, sculpt Li pottery, and they offer guided introductions to tropical plants and Li culture led by Li sisters. They even picked ripe figs for us to eat. For people from the north and children, the experience is truly enriching. Fifthly, the food is excellent. When in Hainan, it's usually vinegar pork or seafood. Here, we enjoyed Li cuisine, including Five-Legged Pig and Flying Chicken, which was the most satisfying meal for me, with the wild vegetable soup being a particular highlight. The whole family enjoyed it immensely, the set meal price was very reasonable, and we added more dishes. Besides the good points, there are some minor drawbacks, mainly that the hotel has been around for some years, so the facilities are a bit outdated. I stayed at Bird's Nest thirteen years ago, but if I had to recommend, I'd suggest Anlan more. You get a similar experience for half the price, and I'd also recommend staying for two nights for a more suitable visit.

As a frequent business traveler, I've stayed in countless hotels, and this one truly offers incredible value for money! The room layout is well-designed, with a spacious desk and strong Wi-Fi signal, perfectly meeting my work needs. The front desk staff were very efficient with both check-in and check-out, and they even provided a complimentary airport shuttle service, saving me a lot of time and effort. The hotel environment is quiet, ideal for both rest and work, and the surrounding transportation is convenient, making it easy to get to the business district. I highly recommend it to business travelers – a truly reliable hotel!

A big thank you to the owner for providing the apartment. It's a two-room apartment with all the amenities (a washing machine on the balcony with hangers, a refrigerator, a kitchen with a gas stove, two balconies, two large beds, a spacious living room with a TV – just like home 😊). It's quite convenient and flexible for living with children. The only downsides are that sometimes you have to wait a long time for the elevator, there's no daily cleaning, and they don't provide daily water, washing powder, dishwashing gel, or hand soap – you have to buy your own. One of the cabinets also smelled damp and moldy, so we didn't use the kitchenware except for pots and pans. We also heard our neighbors speaking Chinese for a couple of nights; they were having a banquet and the sound was good until 5am... By the way, upon check-in, we were given toothbrushes and toothpaste, garbage bags, toilet paper, toilet seats, and two towels for each day. The owner also met us at 1 a.m. and checked us in without asking for a deposit. You can see the House of Trees from the window ☺️

The rooms are all very spacious and clean, equipped with KTV and game consoles which the kids absolutely loved. The butler service was also incredibly attentive; they were always available to help, whether it was getting takeout or fixing an issue with the room facilities. Many thanks!

This stay exceeded my expectations! The hotel's location is fantastic, right next to the subway station, making it incredibly convenient for shopping and dining. The front desk lady checked me in quickly and even recommended nearby restaurants. The room was incredibly clean, the bedding was soft and comfortable, and it was incredibly quiet at night, allowing for a deep sleep. The bathroom had plenty of hot water with just the right pressure, and the toiletries smelled fresh. The breakfast was varied, with both Chinese and Western options, and the ingredients were fresh and delicious. They even gave me a small gift upon check-out, which was so heartwarming! I'll definitely stay here again next time I'm in the area; the value for money is excellent, and I highly recommend it!

The environment is very good. My family is very satisfied. The room is large and clean. The community environment is also very good. It is only a 10-minute walk from the beach, which is very convenient. The living facilities in the room are complete and suitable for living. There is a swimming pool outside the house. The scenery is very good. The surrounding transportation is also very convenient. It is very comfortable to live~

Pure white cave-style, gives off Santorini vibes ✨ Convenient location too, only a 20-minute taxi ride from the airport. Right in Tianya Town, step out and you're on the beach 🏖️ Close to Xidao Pier and Tianya Haijiao (Ends of the Earth). I booked the 'Floating Light - 220-degree Seaview Floating Bathtub Room' 🛁 The window faces the ocean, so you can see the crystal clear sea right from bed. Bathing in the balcony tub while watching the sunset is so relaxing, you won't want to move 🌅 The infinity pool is the highlight! It blends seamlessly with the ocean. Go in the morning for some shimmering, super therapeutic photos 📸 The rooftop terrace offers stunning sunset views too, perfect for silhouette shots in a dress. The town is full of snacks and coffee shops. Enjoy a bowl of Qingbuliang every day and unlimited seafood 🦞 Stay 2 nights in a seaview room and get a free pick-up/drop-off (choose one) and afternoon tea ~

This was my third stay with this brand. The room was decent, though the bathroom had a slight odor. My elderly family member was staying in a separate room, and initially, our rooms were assigned quite far apart. The front desk immediately called us to offer a room change, which was very helpful. The young lady at the front desk provided excellent service. Even though it was busy, and the elevator was undergoing maintenance (causing a crowd at the front desk with some people complaining), the staff worked hard to resolve issues and greet everyone warmly. Their efforts are definitely commendable.