Pet-friendly Hotels in Hainan, China

I ended up choosing Rosewood over The Edition, but I was quite disappointed; the service wasn't as great as the reviews suggested. The day before check-in, I received a call from the hotel confirming that a butler would contact me via WeChat to discuss my preferences and any services requiring reservations. However, after leaving my number, no one contacted me until noon on check-in day, so I had to call the hotel again to get a butler assigned. I had mentioned I would arrive before 4 PM, and check-in was on the 14th floor. It was very crowded that day, and I waited in line for about fifteen minutes. The front desk staff kindly upgraded my room, but then I had to wait 50 minutes for it to be cleaned. After finally getting into the room, I waited another half hour for my luggage, calling twice to chase it up. It was quite frustrating; I might as well have carried it up myself. The room was spacious, and although the view wasn't perfectly straight, it seemed like a room specifically used for upgrades. The ocean view, however, was absolutely stunning, and the room was very clean. That evening, I requested a buckwheat pillow and a latex pillow, and the staff thoughtfully tidied up the room and prepared for turn-down service. Breakfast was pretty average; the restaurant was small, and the variety wasn't extensive enough, falling short compared to other luxury hotels. They also didn't proactively mention that there was a menu for additional orders. The most memorable items were the delicious king crab and pork wontons, and the fresh young coconuts were fantastic and readily available. The hotel's public areas are indeed quite small, and being next to the villa area, privacy isn't great. The only real highlight was the 13th-floor pool, but it's also open to non-guests, attracting many influencers for photos. It's best suited for couples.

The room rate is definitely worth it for the stunning views and public areas – absolutely beautiful! We were so lucky that it wasn't hot on our first day, and we got to see a gorgeous sunset. The second day was sunny, and we fully enjoyed the 'glass sea' (crystal clear water). Every corner of the hotel offers a picturesque view. The golf carts were truly on-call, arriving instantly whenever we needed them. Although there was a bit of a wait for breakfast due to peak season, it didn't detract from how delicious it was. The food and service at the Sunset Bar and Noodle Bar were also excellent. A special shout-out to Kiki from guest relations, who started helping us arrange our room even before we arrived – so professional and thoughtful! Both check-in and check-out were incredibly smooth. The room itself, having been renovated some time ago, had a slight shortage of power outlets, but the two large beds were very comfortable for sleeping.

After exploring countless attractions in Sanya, we decided to switch gears to Lingshui for a relaxing staycation and chose the Raffles Clearwater Bay for two nights. The butler contacted us the day before via phone to exchange contact information. Upon check-in, we were warmly greeted with a thoughtful glass of orange juice. Our butler, Diana, pleasantly surprised us by upgrading our Sea-view Twin room at Tianhaiju to a Sea-view Suite at Lanhaibay, and because there were three of us, she also arranged for an extra complimentary breakfast. It was a delightful surprise! The suite was located on a high floor in the Bali wing, spanning nearly 200 square meters. The balcony offered a direct view of the Freedom Lighthouse, a filming location for 'Lost in the Stars,' and overlooked the entire Clearwater Bay. Falling asleep to the sound of the waves at night was a unique experience. The minibar had a good variety of soft drinks, including Voss and Perrier. Mosquito repellent and medicated oil were also provided. The bathroom featured a Dyson dark gold hairdryer, and while the toiletries were less common brands, the toothpaste had a subtle, pleasant pear scent worth mentioning. The hotel boasts five dining outlets, including bars. The 'Long Le Bar' offered an enchanting evening ritual accompanied by Steinway piano music, creating a wonderful ambiance. The 'Shadi Village Seafood Buffet' was decent, and the hot pot was delicious, though it was quite windy by the sea. The 'Baiwei Cantonese Restaurant' served exquisite and tasty dishes, and as an Accor member, I received a 10% discount and could charge it to my room. Due to time constraints, we didn't get to try the other two restaurants. The overall design is a Southeast Asian estate style, with expansive, garden-like grounds. Every corner of the hotel offered a picturesque view. The 'Sky Gate,' 'Fengyu Gate,' and 'Lagoon Pool' were all excellent spots for photoshoots. A special shout-out to Angela, Pulong, and Zeng Lingquan from Platinum Photography within the hotel for their incredibly dedicated and responsible service. Other facilities included a gym fully equipped with Technogym equipment. There's also a 'Dragon Pavilion/Raffles Club' for villa guests to enjoy afternoon tea. The 'hui'-shaped conference center was beautiful, and the children's center, wedding chapel, and surf shop were all well-appointed. In summary, while Raffles Clearwater Bay opened in 2013 and shows some age, it has been remarkably well-maintained and renovated. Both the tiles and wooden floors had a wonderfully smooth texture. The staff were polite and enthusiastic, with most greeting us with a nod and a smile. The manager also handled any issues with grace. For those looking for a resort getaway in Sanya, this is definitely an excellent choice.

This hotel was our first stop on our East Coast Hainan island tour, and it didn't disappoint. The service was excellent, especially our butler, Mile. He contacted us two days in advance to ask about our preferences, sent us menus, arranged our room, and even turned on the dehumidifier before we arrived. Our luggage was delivered directly to our room, which made our stay incredibly comfortable. Our room had a direct ocean view, perfect for watching both sunrises and moonrises. The balcony was very spacious and sunny, the air conditioning worked great, and the sheets were clean. The lobby has a fantastic, grand design. Watching the sunrise from the beach was also breathtaking.

The handsome guy at the front desk upgraded me to a room with a higher floor and a better view. The room is uniquely designed, brightly lit and cozy (many hotel rooms are not very brightly lit), which is very satisfactory. We had dinner at the hotel, the restaurant service was very enthusiastic, and they specifically noted that our dishes should be lighter, and the dishes served were really good, thank you 🙏. The hotel is next to the scenic spot. Although it was drizzling, it was still nice to borrow an umbrella from the front desk to walk around. In February, I could smell the faint fragrance of osmanthus and saw many flowers I had never seen before. It is a very good hotel!

Whenever I want to eat seafood, I always like to go to Maniao. The first choice for staying is Lingao Country Garden Golden Beach. The hotel should have been opened for more than ten years. The hotel facilities are well maintained and the service level is excellent. This year, it was quite unexpected that a staff member contacted me in advance the day before check-in, and arranged a room for me in advance and upgraded it. Thank you very much. I hope that the service level can be maintained for a long time. There are not many good hotels on the west line of Hainan.

Every year, I go to Baoting Qixianling for hot springs, and whenever I do, I stay at this hotel. I've been sending my parents here for their vacation and to celebrate their birthdays for several years now, and they're always very satisfied. The hotel's service is consistently excellent; they even arranged a birthday cake for them. The breakfast is also very rich. I'll definitely recommend this hotel to my friends. Very satisfied!

Facilities: The facilities are quite comprehensive, with a swimming pool and a water park. The kids had a blast, and the staff were very responsible, helping to look after them. If you need to leave for a short time, you can ask the water park staff to watch your children, and they do a great job. However, I couldn't find a self-service laundry area, so if you're staying for an extended period, you'll need to figure out your own laundry. There are very few charging stations; only a few above ground, and the underground parking only has dedicated Tesla chargers. The staff weren't very clear on this; we circled around several times without finding any, and only after asking customer service were we told there weren't any. Later, needing to charge urgently, we had to go to Dajiao Park for a fast charge. The hotel has a restaurant, and the prices are reasonable. You can also go to Changhua Town to eat; there's a small shop there that serves more than just noodles, and their dishes are delicious. The owner is very welcoming, and things aren't expensive. They even have my favorite pea and minced pork noodles. Environment: The environment is great, the scenery is beautiful, and it's very close to the beach, perfect for clamming. Hygiene: Clean and tidy, and trash was promptly removed. The day before, the breakfast had pancakes, and they had made a lot. A guest saw a fly land on them, so the staff threw them all into the trash. The next day, there was a chef making them fresh on the spot, so hygiene is definitely assured. Service: If you need anything, you can contact the front desk, and a service staff member will respond quickly. We brought our child and requested extra blankets and drinking water, which were all delivered for free. There's a third-party photographer, but their skill level is very average. Just take the complimentary photos; don't choose extra photos for fine-tuning, as they look like fake Photoshop jobs. Their skill really isn't good.

Pros: 1. **Convenient Takeaway**: There's a dedicated takeaway locker. You can easily order from Wallace, McDonald's, Luckin Coffee, and nearby supermarkets. 2. **Shuttle Service**: They offer a mini-bus service to and from the high-speed rail station (limited seating, requires advance booking). 3. **Festive Atmosphere**: The hotel really goes all out for holidays! The Christmas decorations and festive fireworks were beautiful – a huge bonus. 4. **Excellent Front Desk Service**: The front desk staff were very proactive in resolving issues, and calls were always answered. Hotel staff were also enthusiastic about helping with luggage. 5. **Great Location**: Very close to Stone Park and Tonggulun, and taxis are easily accessible. 6. **Friendly Cats**: There are adorable (wild) cats around, very friendly and not aggressive towards people. Cons: 1. **Musty Smell in Room**: The room had a strong musty smell (barely tolerable). 2. **Cleanliness Issues**: The hygiene was just okay. There was mold on the walls and air vents, and the bottom of the bathtub was yellowed with uncleaned hair nearby. 3. **Poor Wi-Fi for Apple Users**: The Wi-Fi was not very friendly for iPhone users; it kept disconnecting or failing to connect, so I mostly relied on mobile data. 4. **Terrible Food**: Although the hotel food portions were large, it was incredibly bad. The Baoluo noodles had absolutely no flavor (not just bland). 5. **Noisy Cats at Night**: The kittens were a bit noisy at night (perhaps hungry or something else). I suggest arranging deworming and neutering for the cats, providing a cat house (please don't kill or drive them away) as part of the hotel's 'cute pets' initiative, maybe even creating a cat cafe. For the price of over 400, this hotel is already quite good and offers great value for money.

This hotel is perfectly located right above a commercial street and a food street, making dining and shopping incredibly convenient. Everything you need is right at your doorstep, so you don't have to go far for anything. It's an ideal choice for a island vacation, offering easy access to explore, eat, and have fun.