Travelers Reviews of Shanghai Hotels

Mercure Shanghai Yu Garden On the Bund
9.6/55309 Reviews
Yu Garden Area
The staff is nice and supportive. They create a warm welcome when you enter the entrance.  There are a breakfast can be included in the second floor and also the laundry room for free. there is a shuttle bus for,which can deliver you to the city. Overall is a nice day at Mercury Hotel in Shanghai, which we love
Novotel Shanghai Pudong Chuansha
9.5/57049 Reviews
Shanghai Disney Resort
It was very worth the for 4 night stay. Breakfast was very excellent, tasty and delicious deserts, you can have any food type, drinks you could get. Service were excellent, such as receptions, they are easy to communicate in English compared to how difficult it can be to understand people at China. The location itself is very perfect. There is a nearby mall only 1 crossroad ahead you can get anything you like at there such as Starbucks, Subway, Pizza hut, KFC, Supermarket, Mcdonalds, and the metro is only few walks away which is SUPER convenient for us to transport. Also if you're visiting the Shanghai Disneyland they will transport you there without any charge. When we arrive in Shanghai again, we will definitely come back next time. Thanks to the staff members for excellent service.
Shanghai Mia Hotel (Shaanxi South Road)
9.6/53266 Reviews
Hengshan Road Area
The hotel is well-designed and feels like a studio apartment. The hotel staff were super friendly and accommodating. They managed to arrange for early check-in when we arrived in the morning. Always checking on us and making sure we are well-rested! Will return for a stay again :)
The Ritz-Carlton Shanghai, Pudong
9.5/54395 Reviews
Lujiazui Area
The room is well-equipped and offers stunning views, providing a comfortable and enjoyable stay. The design of the hotel is slightly older, but the room itself is functional and charming. The pool and whirlpool, are well-maintained and offer a beautiful view, creating a relaxing atmosphere. Both areas are clean and thoughtfully designed. During our visit over Golden Week, the hotel was understandably busy, especially at breakfast. While the service throughout the hotel is professional, English proficiency is limited, except at the front desk, which mirrors the trend in many hotels in the region.
Banyan Tree Shanghai On The Bund
9.3/54538 Reviews
The North Bund Area
The room was amazing with a stunning view. On the whole it was a fantastic stay but there were one or two issues- 1. The yoga mats in the gym were filthy. And 2. I was bothered on a few occasions by cleaners or people coming to knock on the door e.g.the cleaner came inside the room even though I said it was too late and I didn't want the room to be cleaned now. It was around 5pm and no one had cleaned the room during the day, but by that time I was ready to relax. There was a language barrier so she just came in and started replacing snacks and drinks and tried to start cleaning up in the bathroom and I had to ask her to leave. I noticed before I left that there was a button for 'do not disturb' but it wasn't obvious so it would be good for the staff to mention that when showing you to your room. I also think it's a good idea for them to have a book with information regarding the restaurant, gym, spa etc.etc. there's some info on the TV but it isn't very detailed.
Elegant Hotel Shanghai Bund
9/56699 Reviews
The North Bund Area
We booked a Parent-Kid Suite, which was advertised to accommodate four adults, but throughout our stay, only three towels were provided. Additionally, the only bathroom is located right next to one of the bedrooms, with no door and a fully transparent shower space. This setup is extremely awkward and inconvenient unless you’re traveling with very young children. The noise from the bathroom also inevitably disturbs whoever is sleeping in that bedroom. Another disappointment was the check-in process. We arrived at the hotel around 4 PM, but the front desk informed us that our room was still not ready due to a late check-out from the previous guests. This was frustrating, especially after a long flight, as we had expected to check in on time and freshen up immediately. That said, aside from the strange room layout, the hotel does have its positives. The location is great, with a partial view of The Bund, and the price is reasonable for this area. Overall, while the hotel has potential, the room design and service need improvement.
MaxX By Steigenberger on the Bund Shanghai
9.5/55346 Reviews
The Bund Area
Maxx by Steigenberger on the Bund is amazing if you want to start and end your day with the magnificent views of the Bund! Just a short walking distance away is Yu Garden Train Station as well as Yu Garden itself, which is one stop away from Nanjing Road and the Pearl Oriental Tower. The service staff are warm, welcoming and super helpful! Rooms are very well designed giving a homely feeling and there are even robots to help send your deliveries or extra toiletries you need! I would definitely recommend this hotel to my friends and stay here again!
Radisson Blu Hotel Shanghai New World
9.3/54746 Reviews
People's Square
My family stayed at this hotel for our Shanghai city tour. The hotel check-in was done by the staff member, ‘William’, and he accepted my daughter’s request to stay in a high-rise room, which was very nice. The location of this hotel is also very good, so I would like to visit again on my next trip to Shanghai.
DoubleTree by Hilton Shanghai Hongqiao
9.5/51854 Reviews
Hongqiao International Airport Area
This hotel used to be Senz spa hotel, now became Double tree by Hilton. Because I enjoyed the spa and massage facilities last time I stayed I missed the massage used to be offered by this hotel but other than that I liked this hotel a lot. Very clean and slightly high ceiling in the room makes everything very comfortable and relaxing. The breakfast is kind of usual standard for this type of hotel but this hotel is directly connected to an excellent shopping street called Lidoway where I could find a lot of restaurants and bars just outside of the hotel. Highly recommended for those who are looking for relaxing stay close to Hongqiao airport and EXPO area in Qingpu
Boyue Hotel Shanghai Air China Hongqiao Airport
9.5/510072 Reviews
Hongqiao International Airport Area
The hotel is inside of Terminal 2 departure area and very convenient for early morning flyers and people arriving late evening to Shanghai connect their next destination. Food court another added advantage.

Frequently Asked Questions

  • How do I book a hotel on Trip.com?

    To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.

  • How do I get hotel deals on Trip.com?

    There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.

  • Where can I find hotel deals on Trip.com?

    Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.

  • How can I get lower prices for hotels?

    Sometimes booking hotels midweek is cheaper, but it also depends on the season.

  • How many hotels are listed on Trip.com?

    You can find over 5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!

  • Can I cancel or change my hotel bookings on Trip.com?

    It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.

  • How do I contact Trip.com customer support?

    You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.

Property Information for Tourists

Total Properties7,226
Number of Reviews3,390,428
Average Price (Weekdays)£70
Average Price (Weekends)£73