Posted on Nov 18, 2025
RayT
First of all the hotel rented out the rooms for individual operator.
So there will be different check in counter.
Upon check in, been told that the room card not functioning as they are doing upgrading, so every time u come back will need to call the house keeping to unlock the door.
Most importantly they charge RM 17 per night for car parking. So a lot of car parking outside which make the entrance a bit difficult
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Price per night from:JPY 7,985
Posted on Jul 12, 2026
shuidi219
The hotel is conveniently located right next to The TOP, Penang's iconic circular skyscraper, making it easy to navigate back to, especially during evening strolls. Directly opposite is the GAMA supermarket, and next door is 1st Avenue Mall. There are also plenty of restaurants across the street, offering great convenience for shopping and dining. A 10-minute walk to the right will lead you to several durian shops, New Lane Hawker Centre, and the Sun Yat-Sen Museum. Turning left, you can walk to the famous Street Art area, which isn't just about murals; every corner is photo-worthy, and the shops are fantastic for browsing, truly capturing the essence of Penang. The hotel breakfast selection isn't extensive, but it's sufficient. The noodle bar offers various delicious options, and I also tried the freshly made roti with dipping sauce, which was quite good.
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Price per night from:JPY 12,800
Posted on Jul 6, 2026
Anonymous UserLet me start with the location.
-a little bit far from the center, had to drive around 5-10 mins to reach nearest 7e. forget about the other attractions, it needs more than 30 mins from the hotel.
Staff.
-i dont know but i feel like not helpful enough. they could’ve done better for the so called “5 stars” hotel wannabe.
Cleanliness.
-well it was clean BUT! right when we entered the room we saw the notice of the charlie ants. we were so scared to touch the floor with bare foot as i lost count on how much we had seen and managed to kill the insects on our own!
Buffet.
-was ok, not the best. many verities to choose from. well at least they tried.
Facilities.
-they won this time. my only complaint was the insects on the floor and walls of the toilet.
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Price per night from:JPY 10,816
Posted on Jun 20, 2026
ZuileThe hotel staff were incredibly dedicated and responsive to all our requests. The room was clean and tidy. The beach behind the hotel is a bit small, but it's shared with the neighboring hotels, so you can walk along it, and the scenery is still beautiful. However, the hotel's internal landscaping is fantastic. It's definitely worth another visit.
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Price per night from:JPY 24,052
Posted on Jul 1, 2026
Anonymous UserHighly recommended! I almost didn't book this hotel as I read the negative reviews. That would have been a regrettable mistake. Thankfully I realised that all the recent reviews have been glowing. I loved my stay at Sunway Hotel and everything was perfect. The bathroom was spotless and seemed very new. I really liked the pomelo-scented bath gel; and they even provided Colgate toothpaste! There were ample hangers and hanging space for everything. I was very happy with the large luggage bench - even a 30' bag would fit comfortably. There was a full-length mirror in the spacious room, and an iron and ironing board were also provided. I was also very glad for the excellent free parking facilities onsite. I'll definitely stay here again the next time I'm in Penang!
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Price per night from:JPY 7,888
Posted on Jul 7, 2026
Guest User
The hotel is about 40-50 minutes from the city center and roughly an hour from the airport. If you're not in a rush, public transport is an option. Arriving at Penang Airport at 7:30 AM, it was perfect to grab breakfast before checking into the hotel. We added an extra bed, which was quite low, like a camp bed. We asked if we could get another mattress, and they said they'd check but never got back to us, so we just let it go. For our 5:30 AM return flight, we pre-ordered a takeaway breakfast the day before. The balcony was very spacious with expansive views. The private beach was just okay, a bit rocky underfoot. The entertainment activities were a bit underwhelming; they said 10 minutes but we only got about 3 minutes of actual play. There were staff who spoke Chinese, so communication was no problem. There are no dining options right by the hotel, but there's a restaurant called 'Da Dong Seafood Restaurant' that's pretty good and offers great value for money. You might have to queue during peak hours, and getting a taxi back could incur a surcharge.
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Price per night from:JPY 20,761
Posted on Jul 11, 2026
Guest UserExcellent! The hotel staff were incredibly friendly; especially the bespectacled gentleman at check-in, the lady at the lobby lounge bar, and the young man cleaning on the 6th floor – all were wonderfully welcoming. The sea-view room was fantastic, no obstructions as some online reviews mentioned, I had a perfect view of the sea. I even encountered a lizard by the pool, probably trying to cool off from the heat!
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Price per night from:JPY 23,713
Posted on Jun 22, 2026|Deluxe King Room
PetrelHad a fantastic stay! The room was spacious and very comfortable. The free parking was a huge bonus. 👍🏻👍🏻👍🏻
Unlike other hotels that offer a welcome drink, Sho Hotel provides a complimentary coffee/tea/orange juice every single day. If you stay for several days, you get several drinks – it's such a thoughtful touch! I'd redeem mine every morning before heading out, and the staff would put it in a to-go cup for me to take with me. Absolutely delightful! ❤️
Sho Hotel will definitely be my first choice next time I visit Penang!
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Price per night from:JPY 8,251
Posted on Jun 23, 2026
了了-ZHUO
Overall, it's decent for the price. However, there's a noticeable difference between the OZO in Phuket and this OZO in Penang. The location is in George Town, but on the northern side near the sea, meaning it's over 1km away from most major attractions, restaurants, and durian shops.
The staff weren't as friendly as in Phuket; checking in felt like doing business at a government office. We booked three deluxe twin rooms, but they were assigned to two different floors.
The hotel has nowhere to dry clothes, and even the hangers are semi-fixed in the wardrobe.
At night, you can hear music playing, which affected our sleep (especially the bass).
Since we had a child, we requested an extra bed, but the extra bed didn't come with a proper duvet, only a very thin blanket.
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Price per night from:JPY 9,679
Posted on May 11, 2026
Anonymous UserStayed at RAIA Hotel Penang and really enjoyed the experience. One of the best things about this hotel is its very close proximity to Penang International Airport, which made travelling easy and stress-free. The room was clean and comfortable, the staff were friendly, and the breakfast selection was good. Convenient location with great value for money. A great choice for both short stays and business trips in Penang.
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Price per night from:JPY 6,194