Hotels With Spa in Hong Kong, China

I don't usually leave reviews, but the Mandarin Oriental Hong Kong truly deserves one. The hotel's convenient location is a given. We stayed here for three days, and the attentive service truly left a lasting impression. The front desk staff who handled our check-in were incredibly warm and welcoming. Upon seeing we had a child, they proactively offered a small gift and thoughtfully asked if we needed an extra bed. Every time we stepped out, the housekeeping staff greeted us with a smile, which always started our day on a positive note. The room was also impeccably tidy, with even our charging cables neatly coiled. Our child left an umbrella in the lobby, and a male staff member from lost and found patiently spent over ten minutes helping us look for it, for which I felt quite apologetic. The hotel breakfast was also excellent and plentiful, with high-quality ingredients. As we were leaving, our child said they definitely want to stay here again on our next trip to Hong Kong.

The room was very spacious. We had booked a triple room, but the hotel kindly offered a complimentary upgrade to a quad room. For 837 RMB per night, this also included three buffet breakfasts. The breakfast buffet provided a good variety of options. There's a swimming pool located next to the restaurant, which makes for a pleasant setting. For a hotel in Hong Kong, it offers excellent value for money. Its proximity to Sha Tin MTR station makes getting around very convenient, and there's even a bus stop right downstairs.

Unfortunately, I always seem to get insect bites whenever I stay at this hotel, and this visit was no exception. The newer hotel tower offers genuinely beautiful and pleasant views. Check-out is half an hour earlier than standard. Citing their policy of not providing single-use plastic-packaged amenities, they don't offer a shower cap or toothbrush (though slippers are available). Bottled water also isn't provided and must be purchased. Overall, I'd say just try to enjoy your stay and don't pay too much attention to the staff's attitude. Given the value for money, it's still somewhat worthwhile!

Facilities: All facilities were very convenient, making for a comfortable stay. The lobby desserts were delicious and affordable. Cleanliness: Excellent. Environment: Very good. Service: The front desk staff were excellent; they didn't require a deposit and spoke excellent Mandarin. I even forgot to bring cash, and the bellhop kindly paid for my taxi fare, which saved me from an awkward situation. I wasn't sure if the Executive Suite included Executive Lounge access, but since our other room did, the front desk kindly arranged for both rooms to have Executive Lounge access. After returning home, my mom accidentally took one of the room key cards with her. I hope it's not an issue.

We just spent a lovely weekend at this hotel and overall, we were very impressed. It's a fantastic choice for a modern and convenient getaway. First, the positives, which are numerous: Stylish & Modern: The design is absolutely beautiful. The lobby and rooms are decorated with a clean, contemporary aesthetic that feels both luxurious and welcoming. Unbeatable Location: The location is perfect. It's just a short walk from the main public transportation hub, making it incredibly easy to get around without a car. We loved being steps away from great restaurants and cafes. The biggest bonus was the immediate access to different water sports—being able to just walk out and go kayaking was a highlight. Top-Notch Facilities: Everything feels brand new. The gym was well-equipped, the common areas were spotless, and we really enjoyed the pool area. Excellent Staff: Every staff member we interacted with, from check-in to housekeeping, was exceptionally polite, professional, and helpful. They really made us feel well taken care of. There were, however, two noticeable issues that held us back from a 5-star rating: Poor WiFi: The WiFi was consistently slow throughout our stay. It was fine for checking emails but struggled with anything more data-heavy, like streaming or uploading videos. Faulty In-Room TV: The LCD TV panel in our room was not working properly. The right side of the screen was noticeably dark, which made watching anything quite frustrating. Overall, we had a wonderful time. The hotel's strengths in design, location, and service far outweigh the technological drawbacks. We would definitely consider staying here again,

This is an established hotel, and I chose it primarily for its convenience. The L-floor lobby offers a direct corridor to Langham Place, putting shopping, dining, and the MTR all within easy reach. It's also just a few minutes' walk from the Mong Kok stop for Airport Bus A21. My only minor complaint is that despite requesting a quiet room, I was still assigned one facing the street. Additionally, the air conditioning was quite chilly.

Having enjoyed a fantastic stay at the Shangri-La Hotel in Shenzhen two days prior to my arrival in Hong Kong, I naturally gravitated towards a Shangri-La property, choosing the Kerry Hotel. The hotel boasts a grand lobby, and for enhanced security, access to guest floors requires a key card. The cleanliness throughout was also exceptional. I booked a double sea-view room, and its floor-to-ceiling windows offered direct, panoramic views of the entire Victoria Harbour. Just below the hotel is a beautiful waterfront promenade, perfect for a leisurely stroll to the Avenue of Stars and K11, both within a mere 2-kilometer walk. The lobby service was superb, completely shattering the stereotype of cold, impersonal service often associated with Hong Kong hotels. Restaurants are conveniently located just off the lobby corridor, with prices comparable to external establishments, not inflated. Unfortunately, I had only booked for one night and was unable to extend my stay as there were no rooms available. The next day, I moved to a nearby Bay Apartment Hotel, which simply couldn't compare to the Kerry. That hotel only changed its bedsheets every three days – absolutely disgusting! And its room rate was only HKD 300 less than the Kerry. Seriously, avoid that place!

The highlight of my stay was undoubtedly the exceptional service. From the moment I stepped out of the car, the bellhop proactively assisted with my luggage, to the front desk staff who swiftly processed my check-in and thoughtfully upgraded my room – every single employee greeted me with a genuine smile and a warm welcome. A member of the housekeeping team even hand-wrote a welcome card, which was a wonderfully warm and personal touch. This level of customer-centric service goes far beyond the 5-star amenities. I would absolutely choose to return here for the service alone.

Really lovely interior of the hotel. The hotel staff were really friendly and helpful, had a great stay

For my child's birthday, we opted for a family-themed room, and the entire 45th floor is dedicated to family suites! The moment the elevator doors opened, a whimsical mini train greeted us, instantly whisking us away to a fairy tale kingdom! There's a dedicated children's club offering dining, entertainment, and a variety of craft workshops daily! In fact, you could easily spend your entire stay without leaving the hotel, as it perfectly caters to all children's dining and entertainment needs, allowing parents to truly unwind. It truly gets a huge thumbs-up from us! We'll definitely be choosing Island Shangri-La Hong Kong again on our next visit!