Hotels With Spa in Jiangsu, China

This hotel is so gorgeous! The room is spacious and comfortable. The bed is big and fluffy. The location and the hotel grounds is just simply stunning! When you arrive, you'd be at awe! The staff are all so helpful and friendly. We stayed here for two nights as a family of 8! The kids enjoyed the breakfast and the access to the beautiful Chinese garden located within the hotel itself. It was also close to all the lovely attractions. Loved my stay here so much!

When I visited Wuxi for Chinese New Year, I stayed at the Hyatt and was very impressed by its location, facilities, and Chinese restaurant. So, when I brought my parents to Wuxi this time, I chose it again. Even though it's now rebranded as Suning Galaxy, the service is still excellent. I especially want to thank our concierge, Gessia. She contacted me on WeChat a day in advance to understand my request for a quiet room with an extra bed. When we checked in the next day, the extra bed was already set up, and she thoughtfully prepared all the in-room amenities, along with welcome fruits and an additional breakfast. Throughout our stay, Gessia was incredibly responsive and efficient via WeChat whenever we had any questions or needs, which was very reassuring. Every staff member at the hotel was smiling, greeted us proactively, and spoke softly, making us feel very comfortable.

The hotel's location is excellent, making travel very convenient. You can take Line 2 directly to level B of the hotel, or if you take Line 1, just turn left outside the hotel. There are also many shopping malls nearby. The rooms are clean and tidy, with great soundproofing, and the bathroom has a wet and dry separation. The breakfast offers a rich and varied selection; the duck blood vermicelli soup and red bean glutinous rice balls with fermented rice were particularly outstanding, adding a warm touch to our short trip to Nanjing.

Perfect service, trained staff. One thing: they do their best and seems they factory workers working hard. Just let let them relax, so they can make guest to be relaxed in such lovely place. One problem is food. Hotel is loosing money, as a lot of guests order food outside...

The owner and front desk staff were incredibly welcoming and friendly. The hotel's location is excellent, very close to the MRT station, making it super convenient to get to all the attractions. It's right next to Guanqian Street, and Pingjiang Road is just a short walk away. All in all, I highly recommend booking a room here!

I was incredibly satisfied with my stay! 😍😍 The hotel staff were all very friendly, and the service was attentive and thoughtful. 👍👍 The room was spacious and beautiful, making for a very comfortable stay. A pleasant surprise was the free upgrade to a room with a terrace – absolutely delighted! 🤩🤩 When I booked, only one person had breakfast included, but the hotel thoughtfully provided a complimentary second breakfast, for which I'm truly grateful. ☺️☺️ The hotel's location is also excellent, making it convenient to get everywhere. What touched me most was receiving a small gift upon check-out: a beautiful, exquisite embroidered fan – I absolutely love it! 😍😍 The entire experience was warm and unforgettable, and I will definitely be back! 😄😄

I specifically chose the Crowne Plaza Suzhou during my trip this time. The price was right, and it completely exceeded my expectations! The hotel looks like a luxurious cruise ship, and the lobby has a grand, high ceiling. Every photo I took looked upscale, especially with all the Christmas decorations now that it's close to Christmas. There's a big, beautiful Christmas tree right as you walk in. When I checked in, I was given a lake-view room, and the view was absolutely stunning. Golden Rooster Lake is right outside the floor-to-ceiling windows, and when the lights come on at night, you can take in the entire city's brilliance. During my stay, the service details were also very thoughtful. Cecelia and Layla were both smiling, warm, and attentive. The bellhop proactively helped with my luggage the whole time, and check-in was efficient and quick. The breakfast selection was so rich it was hard to choose; I had a bowl of Suzhou-style noodles, and the freshly made omelet was also great. Most importantly, the hotel's location is super convenient. You can walk to the Jinji Lake scenic area, and in the evening, if you have time, you can take a stroll on the boardwalk downstairs. I highly recommend everyone stay here when visiting Suzhou!

Facilities: Average Cleanliness: Average. I understand not being able to open windows on the 71st floor, but the room was so dry my nose bled and my throat hurt, which was very uncomfortable. They really should add a humidifier. Because it was so dry, any movement in the room stirred up a lot of dust. This isn't a problem with the cleaning staff, but rather the extreme dryness of the room. Environment: The view outside the window is indeed nice, very impressive. Service: Average 1. We booked a room type that should have been around the 66th floor, but we were upgraded to the 71st floor, which I really appreciate. 2. I booked the room through Ctrip, and Ctrip indicated that my credit was sufficient and no deposit was needed. However, at check-in, I was still required to pay an additional 1111 as a deposit, which contradicted what Ctrip said. I completely understand paying a deposit, but why was it 1111, then became 1110.98? 3. When booking, it showed complimentary welcome fruit, but we didn't receive any. I always stay in five-star hotels when traveling, and welcome fruit is always placed directly in the room; I've never had to ask for it like this. And I only remembered and asked about it on the second night, and then they told me I had to go pick it up myself. Summary: The outdoor scenery is beautiful, but the night view has too much reflection on the glass to get a good photo (I used a DJI, and even post-processing couldn't remove it). The third picture is a daytime shot from the 71st floor. Honestly, you can get great photos from the 45th floor (second video), so booking a standard room is sufficient. Especially after seeing the comparison (first video).

The hygiene is average. There is often a smell of smoke in the corridors and elevators, water stains can be seen on the sinks, and the bathroom smells a bit like urine. The building where the hotel is located is shared by many businesses. There are two hotel front desks on the first floor. I thought I was in the wrong place at first. The building faces the street. I usually don't feel noisy on the 8th floor, but I was woken up by the roar of the garbage truck downstairs at about 4 o'clock in the middle of the night. The facilities in the room are quite complete, but a bit old. Breakfast has limited varieties and tastes OK.

All are very good, the service is warm, the lobby is tall and grand, the room is clean and sanitary, the front desk staff is very nice, it feels very comfortable, travel is also very convenient, and the cost performance is very high