Hotels With Spa in Riau Islands, Indonesia

We enjoyed our 2nights stay at the resort, especially where the buggy can take us anywhere in the resort. But the amenities/furnitures in the resort could be improved as it looks like it has been utilised for some time. There were also marks on the sofa that makes it feel very dirty.  Service was great, staffs were friendly and helpful.  I booked for the private dining at the jetty, the set up was nice and quiet, very suitable for a beautiful night with my partner. Only issue we had was that the food took very long to come.  Ate at the Japanese restaurant as well, thought the menu could be better. We also did body scrub and foot relaxation therapy, it was great.  Overall, amenities in the resort and food can be improved. But still a great place to have vacation at, would come back again.  Thanks for having us.

This hotel's only redeeming quality is its value for money. It's right by a nice beach and next to a small square. The room, however, was a letdown. It looked newly renovated, but probably just refurbished. The first room we were given had a flooding issue; less than two minutes into a shower, water was already pooling around the toilet... The worst part was when the exhaust fan from the ceiling suddenly fell down... I was speechless. They eventually moved us to another room, which felt like it was hastily cleaned, and the hygiene wasn't great. What's more, it took two and a half hours from the repair attempt to getting a new room, which meant we barely had any proper rest on the first night. Their problem-solving efficiency was truly poor. The manager only replied to my email about resolving the issue after 7 PM on the second night, by which point we were no longer interested in their solutions. On the positive side, the breakfast menu changed daily, and they even made latte art with good-tasting coffee. The staff in both the rooms and the restaurant were very friendly and helpful. Honestly, if it weren't for the mishaps on the first night and the hotel's inefficient way of handling issues, this trip would have been perfect.

The free shuttle from the ferry to the resort was super smooth. We got a great fruit juice and a warm welcome from the front desk. Lots of free activities there too. I was really looking forward to the dance and aqua dance, but after waiting in the lobby, we found out there wouldn't be a class that day. It would've been nice if they'd put up a notice so we didn't wait for nothing. Then we did other stuff like rock painting, animal education, and tie-dye tote bags, which was awesome. I even chatted with Mizhelle as she passed our dried tie dye the next morning while she did my henna – such a happy person! The room was pretty clean and roomy. The AC worked great, and they even gave us a cute, big woven bag to use. I brought earplugs because reviews said you could hear people outside. But all we heard were buggies, crickets, and frogs, so it was all good. Our stay included daily breakfast, and the hospitality was amazing. They greeted us by name, which made us feel special. The staff even remembered our names when we just walked by them – effort 10/10! We did the BBQ, which was an 8/10. It was a cozy dinner setup. Unfortunately, there were tons of mosquitoes feasting on us while we BBQ'd and ate, even with repellent on. The staff forgot the oil spreader, so we couldn't cook for a bit. But the night was still a great experience for us both. Definitely a memorable vacation. I just wish the lagoon stayed open longer than 6 pm.

This resort, nestled within a beautiful garden, boasts numerous swimming pools and hot spring baths with clean water. The breakfast was also quite good. The beach is pristine with shallow waters, making it perfect for a relaxing getaway. It's suitable for families with children, couples, and all types of families.

HOTEL BARU MASIH BAU CAT MENYENGAT ROOM 536 , MENGINAP 3 MALAM HARGA 650RB/MALAM LEBIH MAHAL DI BANDING MAXONE LAINNYA DISELURUH INDONESIA BAHKAN LEBIH MAHAL DARI MAXONE PLATINUM, MAKANAN VARIASINYA KURANG NAMUN RASANYA ENAK TERUTAMA NASI GORENGNYA UTK BIHUN GORENGNYA KURANG ENAK UNTUK HARGA TAMBAHAN SARAPAN 150RB DENGAN VARIANT TERBATAS SANGAT TIDAK WORTHED, ADA PAKET LUNCH 70RB DI JAM 12.00 SAYANG TIDAK MENCOBA, UTK KAMAR UKURANNYA STANDAR TIDAK BESAR TIDAK KECIL CUKUP NYAMAN KRN MASIH BARU UTK RESEPSIONIST PERLU DILATIH UNTUK LEBIH MELAYANI TAMU DENGAN BAIK KRN ATTITUDENYA KURANG HOUSEKEEPING KERJANYA BAGUS DAN SOPAN

We stayed at The Residence Bintan for 2 nights and booked two different types of rooms for each night. Our second-night stay was at the One-Bedroom Beachfront Villa, which came with an excellent sea view and a private pool. We truly enjoyed our stay. The villa was spacious, clean, comfortable, and beautifully maintained. The staff provided exceptional hospitality throughout our stay. As we had booked two different room types, there would normally have been a three-hour gap between checking out of our first room at 12pm and checking into the second room at 3pm. However, before we checked out of our first room, we received a call from the reception informing us that our second room was already ready. We were therefore able to check in directly without having to wait for another three hours. This thoughtful arrangement made our stay even more enjoyable. On our last day, our ferry was scheduled to depart at 7am, so we had to leave the resort as early as 5am. The Residence Bintan kindly arranged transportation to the ferry terminal and even prepared packed breakfasts for us. We were genuinely touched by their thoughtfulness and hospitality. ❤️ From the warm service and excellent facilities to the beautiful views, The Residence Bintan made our anniversary trip truly memorable. We would definitely recommend this place and would love to come back again! 🌴❤️

A Perfect 3D2N Mother-Son Getaway! This was my second visit to Batam View Beach Resort, and it was just as wonderful as the first. I brought my mom this time, and she enjoyed everything about our stay. Food: Breakfast was a highlight, featuring a delicious mix of local and Western dishes. While we were bummed that the seafood restaurant was closed for dinner, the indoor restaurant/bar completely made up for it with great food and service. Amenities: The resort facilities are excellent, and my mom took full advantage of them. Overall, a fantastic experience. We will definitely be back!

The room was spacious, breakfast was delicious, and the pool water was clean. It's very close to the sea, and the service was excellent. They offer childcare, and there's a free shuttle service from the pier to the hotel, as well as a free shuttle for shopping. When checking in, they ask for your departure ferry details, and upon check-out, they arrange your ferry tickets and provide transportation to the pier. There was an incident where guests upstairs mistakenly tried to enter my friend's room in the middle of the night and asked housekeeping to open it. The hotel immediately called the police and checked the surveillance footage after being informed.

I highly recommend for families with toddlers!We had an excellent 3D2N stay and really enjoyed exploring both hotel facilities and trying out the different restaurants. The local food and kid meal is delicious! There was plenty to keep the little ones entertained all the time, while the whole family could relax and enjoy some quality time together. Definitely a great choice for a family staycation!

Coordination for the hotel transfer was smooth. Staff was proactive and our overall stay was so pleasant. Response to every query was prompt. Loved the breakfast buffet! They feature signature dishes daily from different places in Indonesia and it was so authentic. There were several live stations for eggs, breads and pancakes, local healthy drinks and even noodles or soups, even fresh fruit juices - you can request for your preference. Staff is awesome - one of the heads of the restaurant - his name is Fir - even recommended his favorite personal drink to make for us. Lobby staff are always warm and smiling. Amenities are well-maintained. The fact that we can have access to three hotels under Banyantree was amazing! Loved the beach! Loved the restaurant vibe esp at XANA club - food is impeccable! Place is good, food is great and people are wonderful! What more can you ask for? 👍🏼👍🏼👍🏼😊😊😊 Coming from a FIRST TIMER to BINTAN.