3-Star Hotels in Melaka, Malaysia

We booked this hotel as per recommended by other guests reviews. However, the first thing we feel upon arriving at 3pm is that the lobby is very warm, there is not even a think cold air blowing from the ceiling air-con. Anyway, we booked 2 rooms a week ago and we were told that the rooms are not ready, yet. The check-in time for this hotel is 3pm, but we have waited 30 minutes only to get our first room and another 30 minutes to get second room. The first room was super dark as there were only 1 light working, so we ended up calling the maintenance to fix all other lights in the room. The second room was not clean, hair were everywhere and there's even a pair of leggings hanging in the wardrobe. Both rooms showers were not properly clean, hence the water is not able to run, as it's clogged due to massive hair balls stucked in the hole. That's not all. As our rooms doesn't comes with breakfast, we bought 2 breakfast for the first room for next day. There was no meal vouchers given to us except the receipt as the receptionist told us to show just the room key to the cafe staff. But, the cafe staff refused to let us in even after we showed the room key to him. He told us that we need to present meal voucher to him, which was not told to us by the receptionist. We told him to checked in the system as we have paid for it and he refused to do so. He shoved us away immediately without checking further. After all the hassle, we went to the receptionist at lobby and seek for refund. And we were told that it takes 15 working days for the refund (which is MYR30 only). We paid by cash for the breakfast when we check in, but we cannot get our cash back instantly for refusing us go enter the cafe. We don't think that we deserved such treatment by the hotel staff, just because the room rate are affordable, doesn't means the hospitality standards can be regards as third world class. What else can we ask for? If it's not due to TripAdvisor system, I don't even want to give even 1 rating.

Good location... Easy to find food and facilities.. Strategic location and away from town. So far the receptionist friendly and easy to cooperate. Will come again.. And book again..

Where do I begin with this hotel…?! Booked for 3 nights via Expedia because the hotel’s reservation page kept declining my credit card but still charging it - will sort this out later. Check-in: was told I had to pay a RM50 deposit in cash when I checked in. My hotel was prepaid online but I have no issue with the deposit, except they wouldn’t take credit cards for the deposit as they apparently cannot issue deposit refunds via credit card. I guess they haven’t learned about placing authorizations on cards and reversing the charges. They have Touch n’Go e-wallet stickers at reception but also wouldn’t allow me to pay the deposit via TnG. Fortunately I had some cash on me or I would have had to go find an ATM to withdraw money. Arguing with the receptionist is pointless since they’re merely enforcing stupid and nonsensical policies by management. Room: basic but acceptable. The remote controls for the air conditioning and tv were given at check-in. I guess the management is highly suspicious of guests and will not leave them in the room. Hot water in the shower was lukewarm at best and water pressure so-so. TV channels have zero channels in English. Guess English-speakers aren’t their intended clientele. Housekeeping does not automatically make up rooms. I was out the whole day and when I came back around 645pm, realised that the room was not made up. By then I had decided to move hotels and forego remaining 2 nights after the first night. At checkout when I told the receptionist about the unmade room, I was told that I had to call housekeeping to clean the room. What kind of half-baked, cheapskate dump has such a ridiculous policy!? I was told that apparently some guests don’t allow housekeeping in and so they just decided to not clean until asked. Amazingly every other respectable hotel in the world has a better solution to this - come back later!! Funnily this ridiculous policy is also not communicated at check-in. I didn’t expect an offer of refund for checking out early. Any hotel whose management is such a skinflint that they wouldn’t even provide daily housekeeping or keep the remotes in the room can hardly be expected to engage in customer service. Oh as a bonus, I saw an ironing board in the corridor. They wouldn’t provide ironing boards in the room of course. The pictures say more than I can. Verdict: never coming back here again if I can help it. Overpriced and does not deserve 3 star rating.

The hotel is very clean and has comfortable beds and pillow. Although the rooms doesn’t comes with a bath tub but we loved the shower as water pressure is super strong! Its location closed to many eateries and has very nice boutique just next to it. The only improvement the hotel should quickly fix is to provide tvbox channels for guests which many hotels now have

This hotel is the best choice for budget traveller. The hotel price is affordable. Its location is near to Jonker Street. The breakfast is less variety but enough to fill my stomach. The receptionist is friendly.

I recently had the pleasure of staying at this hotel, and I must say it was an incredibly positive experience. For me that choose quadruple room type , this room are spacious, well maintained, equipped with amenities. It also comes with two comfortable queen bed which favors for families or 4 pax. The room also had a smart TV, mini chiller, and air conditioning, making stay even more convenient and enjoyable. Plus, the staff service also exceptional. They were friendly, attentive and fast respond. Overall, I highly recommend Arenaa Deluxe Hotel for anyone visiting Malacca.

Good: • The reception staff were understanding and allowed us to change rooms when the first one smelled of cigarettes. • The price point, especially with the Trip.com discount, made it a great value. Areas for Improvement: • The first room had a strong smell of cigarettes, which required us to switch rooms. • The toilet floor was very slippery and could be safer. Overall: A decent stay overall. I would return again for its affordability, especially with the discount.

Great experience. Location wise is good. Walkable distance to Dutch square and morten bridge. The front desk very helpful and friendly. The parking person also very helpful and kind. The room is quite big, with a small bathub is very convenient for us. The wall is quite thin, can hear next room conversation somehow 😂 Fridge is not working and did not received any tissue however it is just a small matter. But overall its a great experience.

The property is shared with hotels and other property owners in one same building. Perfect Host was the owner of the property that we are staying with. It works like a serviced apartment except there is no lobby and proper check in. The staff will text you prior to your arrival to arrange to meet at the security counter at a very specific timing where he will appear to hand you the key card for check in. So must take note. The property is just about 5mins walk to Hatten Hotel, which is then connected to the other malls so rather convenient. Just infront of the property is also one of the major pick up location for buses that goes to other parts of Malaysia or Singapore. The rooms is clean and proper, just that it can be seen that the property is a little dated but otherwise still comfortable. Comes with a kitchenette and also swimming pool to use. Highly recommend this property to stay, with prices so affordable it is definitely on my top list. The only downside is there is no Wi-Fi provided. Otherwise, just below the property, there is also plenty of food choices so don't worry about getting hungry!

Suitable to make a Rest N Rejuvenate type of place. Ample parking space available during weekend. Had an issue during check-in but the receptionist able to solve it. A heritage fee is required when check in. The room itself is spacious but the atmosphere can be improved. Very suitable place to slept if you have any event nearby to the place. MITC, LHDN, Mydin and plenty of eatery nearby.

We booked this hotel as per recommended by other guests reviews. However, the first thing we feel upon arriving at 3pm is that the lobby is very warm, there is not even a think cold air blowing from the ceiling air-con. Anyway, we booked 2 rooms a week ago and we were told that the rooms are not ready, yet. The check-in time for this hotel is 3pm, but we have waited 30 minutes only to get our first room and another 30 minutes to get second room. The first room was super dark as there were only 1 light working, so we ended up calling the maintenance to fix all other lights in the room. The second room was not clean, hair were everywhere and there's even a pair of leggings hanging in the wardrobe. Both rooms showers were not properly clean, hence the water is not able to run, as it's clogged due to massive hair balls stucked in the hole. That's not all. As our rooms doesn't comes with breakfast, we bought 2 breakfast for the first room for next day. There was no meal vouchers given to us except the receipt as the receptionist told us to show just the room key to the cafe staff. But, the cafe staff refused to let us in even after we showed the room key to him. He told us that we need to present meal voucher to him, which was not told to us by the receptionist. We told him to checked in the system as we have paid for it and he refused to do so. He shoved us away immediately without checking further. After all the hassle, we went to the receptionist at lobby and seek for refund. And we were told that it takes 15 working days for the refund (which is MYR30 only). We paid by cash for the breakfast when we check in, but we cannot get our cash back instantly for refusing us go enter the cafe. We don't think that we deserved such treatment by the hotel staff, just because the room rate are affordable, doesn't means the hospitality standards can be regards as third world class. What else can we ask for? If it's not due to TripAdvisor system, I don't even want to give even 1 rating.

Good location... Easy to find food and facilities.. Strategic location and away from town. So far the receptionist friendly and easy to cooperate. Will come again.. And book again..

Where do I begin with this hotel…?! Booked for 3 nights via Expedia because the hotel’s reservation page kept declining my credit card but still charging it - will sort this out later. Check-in: was told I had to pay a RM50 deposit in cash when I checked in. My hotel was prepaid online but I have no issue with the deposit, except they wouldn’t take credit cards for the deposit as they apparently cannot issue deposit refunds via credit card. I guess they haven’t learned about placing authorizations on cards and reversing the charges. They have Touch n’Go e-wallet stickers at reception but also wouldn’t allow me to pay the deposit via TnG. Fortunately I had some cash on me or I would have had to go find an ATM to withdraw money. Arguing with the receptionist is pointless since they’re merely enforcing stupid and nonsensical policies by management. Room: basic but acceptable. The remote controls for the air conditioning and tv were given at check-in. I guess the management is highly suspicious of guests and will not leave them in the room. Hot water in the shower was lukewarm at best and water pressure so-so. TV channels have zero channels in English. Guess English-speakers aren’t their intended clientele. Housekeeping does not automatically make up rooms. I was out the whole day and when I came back around 645pm, realised that the room was not made up. By then I had decided to move hotels and forego remaining 2 nights after the first night. At checkout when I told the receptionist about the unmade room, I was told that I had to call housekeeping to clean the room. What kind of half-baked, cheapskate dump has such a ridiculous policy!? I was told that apparently some guests don’t allow housekeeping in and so they just decided to not clean until asked. Amazingly every other respectable hotel in the world has a better solution to this - come back later!! Funnily this ridiculous policy is also not communicated at check-in. I didn’t expect an offer of refund for checking out early. Any hotel whose management is such a skinflint that they wouldn’t even provide daily housekeeping or keep the remotes in the room can hardly be expected to engage in customer service. Oh as a bonus, I saw an ironing board in the corridor. They wouldn’t provide ironing boards in the room of course. The pictures say more than I can. Verdict: never coming back here again if I can help it. Overpriced and does not deserve 3 star rating.

The hotel is very clean and has comfortable beds and pillow. Although the rooms doesn’t comes with a bath tub but we loved the shower as water pressure is super strong! Its location closed to many eateries and has very nice boutique just next to it. The only improvement the hotel should quickly fix is to provide tvbox channels for guests which many hotels now have

This hotel is the best choice for budget traveller. The hotel price is affordable. Its location is near to Jonker Street. The breakfast is less variety but enough to fill my stomach. The receptionist is friendly.

I recently had the pleasure of staying at this hotel, and I must say it was an incredibly positive experience. For me that choose quadruple room type , this room are spacious, well maintained, equipped with amenities. It also comes with two comfortable queen bed which favors for families or 4 pax. The room also had a smart TV, mini chiller, and air conditioning, making stay even more convenient and enjoyable. Plus, the staff service also exceptional. They were friendly, attentive and fast respond. Overall, I highly recommend Arenaa Deluxe Hotel for anyone visiting Malacca.

Good: • The reception staff were understanding and allowed us to change rooms when the first one smelled of cigarettes. • The price point, especially with the Trip.com discount, made it a great value. Areas for Improvement: • The first room had a strong smell of cigarettes, which required us to switch rooms. • The toilet floor was very slippery and could be safer. Overall: A decent stay overall. I would return again for its affordability, especially with the discount.

Great experience. Location wise is good. Walkable distance to Dutch square and morten bridge. The front desk very helpful and friendly. The parking person also very helpful and kind. The room is quite big, with a small bathub is very convenient for us. The wall is quite thin, can hear next room conversation somehow 😂 Fridge is not working and did not received any tissue however it is just a small matter. But overall its a great experience.

The property is shared with hotels and other property owners in one same building. Perfect Host was the owner of the property that we are staying with. It works like a serviced apartment except there is no lobby and proper check in. The staff will text you prior to your arrival to arrange to meet at the security counter at a very specific timing where he will appear to hand you the key card for check in. So must take note. The property is just about 5mins walk to Hatten Hotel, which is then connected to the other malls so rather convenient. Just infront of the property is also one of the major pick up location for buses that goes to other parts of Malaysia or Singapore. The rooms is clean and proper, just that it can be seen that the property is a little dated but otherwise still comfortable. Comes with a kitchenette and also swimming pool to use. Highly recommend this property to stay, with prices so affordable it is definitely on my top list. The only downside is there is no Wi-Fi provided. Otherwise, just below the property, there is also plenty of food choices so don't worry about getting hungry!

Suitable to make a Rest N Rejuvenate type of place. Ample parking space available during weekend. Had an issue during check-in but the receptionist able to solve it. A heritage fee is required when check in. The room itself is spacious but the atmosphere can be improved. Very suitable place to slept if you have any event nearby to the place. MITC, LHDN, Mydin and plenty of eatery nearby.

We booked this hotel as per recommended by other guests reviews. However, the first thing we feel upon arriving at 3pm is that the lobby is very warm, there is not even a think cold air blowing from the ceiling air-con. Anyway, we booked 2 rooms a week ago and we were told that the rooms are not ready, yet. The check-in time for this hotel is 3pm, but we have waited 30 minutes only to get our first room and another 30 minutes to get second room. The first room was super dark as there were only 1 light working, so we ended up calling the maintenance to fix all other lights in the room. The second room was not clean, hair were everywhere and there's even a pair of leggings hanging in the wardrobe. Both rooms showers were not properly clean, hence the water is not able to run, as it's clogged due to massive hair balls stucked in the hole. That's not all. As our rooms doesn't comes with breakfast, we bought 2 breakfast for the first room for next day. There was no meal vouchers given to us except the receipt as the receptionist told us to show just the room key to the cafe staff. But, the cafe staff refused to let us in even after we showed the room key to him. He told us that we need to present meal voucher to him, which was not told to us by the receptionist. We told him to checked in the system as we have paid for it and he refused to do so. He shoved us away immediately without checking further. After all the hassle, we went to the receptionist at lobby and seek for refund. And we were told that it takes 15 working days for the refund (which is MYR30 only). We paid by cash for the breakfast when we check in, but we cannot get our cash back instantly for refusing us go enter the cafe. We don't think that we deserved such treatment by the hotel staff, just because the room rate are affordable, doesn't means the hospitality standards can be regards as third world class. What else can we ask for? If it's not due to TripAdvisor system, I don't even want to give even 1 rating.

Good location... Easy to find food and facilities.. Strategic location and away from town. So far the receptionist friendly and easy to cooperate. Will come again.. And book again..

The hotel is very clean and has comfortable beds and pillow. Although the rooms doesn’t comes with a bath tub but we loved the shower as water pressure is super strong! Its location closed to many eateries and has very nice boutique just next to it. The only improvement the hotel should quickly fix is to provide tvbox channels for guests which many hotels now have

This hotel is the best choice for budget traveller. The hotel price is affordable. Its location is near to Jonker Street. The breakfast is less variety but enough to fill my stomach. The receptionist is friendly.

I recently had the pleasure of staying at this hotel, and I must say it was an incredibly positive experience. For me that choose quadruple room type , this room are spacious, well maintained, equipped with amenities. It also comes with two comfortable queen bed which favors for families or 4 pax. The room also had a smart TV, mini chiller, and air conditioning, making stay even more convenient and enjoyable. Plus, the staff service also exceptional. They were friendly, attentive and fast respond. Overall, I highly recommend Arenaa Deluxe Hotel for anyone visiting Malacca.

Good: • The reception staff were understanding and allowed us to change rooms when the first one smelled of cigarettes. • The price point, especially with the Trip.com discount, made it a great value. Areas for Improvement: • The first room had a strong smell of cigarettes, which required us to switch rooms. • The toilet floor was very slippery and could be safer. Overall: A decent stay overall. I would return again for its affordability, especially with the discount.

Great experience. Location wise is good. Walkable distance to Dutch square and morten bridge. The front desk very helpful and friendly. The parking person also very helpful and kind. The room is quite big, with a small bathub is very convenient for us. The wall is quite thin, can hear next room conversation somehow 😂 Fridge is not working and did not received any tissue however it is just a small matter. But overall its a great experience.

Easy access from main road. Staff very helpful. Parking area ready for customer and I feel safe. Value for money. Can repeat again and I want to try bigger room next time..

Staying at The Shore Residence in Melaka was perfect for our family! The spacious apartment made it feel like a home away from home, and the kids loved the rooftop infinity pool with its amazing views. Being right by the Melaka River, we could easily walk to Jonker Street and other attractions. It was such a convenient, family-friendly spot—we’d definitely stay again!

Affordable and good value hotel that gets the family rested and going. Self-service oriented with large rooms that look a bit weary and nostalgic Peranakan mold on the bathroom wall tiles. Other than the shophouse facade, the interior is standard contemporary. Ideal for families who enjoy walking and getting in 20,000 step count daily as it is 15 minute brisk walk to Jonker Street. Enjoy the common self-service cafeteria but it is close to the road noise. Concierge is helpful to allow luggage to be kept at front desk. However, well-located to a few famous hawker eateries within 5 mins walk - must try the popiah, putu-piring but be surprised that these stalls require pre-order via Whatsapp. Some stalls do not open daily and the mee-hoon kuah is an evening business. Walk carefully as the road is narrow and the cars are playing the Fast and Furious Tokyo Drift scene around the bend.

Suitable to make a Rest N Rejuvenate type of place. Ample parking space available during weekend. Had an issue during check-in but the receptionist able to solve it. A heritage fee is required when check in. The room itself is spacious but the atmosphere can be improved. Very suitable place to slept if you have any event nearby to the place. MITC, LHDN, Mydin and plenty of eatery nearby.

Location, good because near exit Ayer Keroh Not so good - amenities like towel, u have to request for extra even this room is for 3 pax. Other than that room is good Beds (1 single and 1 king) and pillow are comfy enough for 4 pax. Also got other amenities including breakfast for 3 pqx