This hotel is located on a hillside, offering views of Sakurajima volcano and a partial sea view. (I stayed for 4 nights, but they gave me a room on the lowest 6th floor. I had hoped to pay more for a better view, but from the 6th floor, you can barely see the sea. I noticed that higher floors with the same room type were occupied by locals, which is something I've encountered at other Japanese hotels as well. I usually stay at one hotel for a minimum of three to four days, sometimes even a week, but it seems I never receive any 'special treatment'. I hope Trip.com can address this.) The hotel's breakfast is incredibly rich and varied, which is rare for hotels of this caliber post-pandemic, and the ingredients are fresh. You don't even need to leave the hotel for anything – there's a convenience store, hot springs, massage services, a flower shop, restaurants, and a free shuttle bus to and from Kagoshima city center. Even taking a taxi to the aquarium or Sengan-en costs less than 2000 yen. Overall, it's a very comfortable, convenient, and versatile place to relax. I would choose this hotel again on my next trip to Kagoshima, even though the floor issue made me a bit unhappy 😠 (All photos are scenes from inside the hotel).
This hotel's location is super convenient, right in the heart of the Tenmonkan area, with the tram stop directly in front. It's walking distance to the bustling downtown and plenty of restaurants, so exploring and dining out was a breeze. The hotel and rooms felt new and clean, making for a very comfortable stay. The artificial carbonated hot spring in the public bath was fantastic for soothing away travel fatigue. I especially enjoyed the breakfast on the top floor, with amazing views of Sakurajima while savoring dishes made with local ingredients. The staff were also very attentive and polite. Overall, I'd say this is a highly satisfying hotel.
Perfect for a relaxing Kagoshima getaway. The shuttle service is super convenient for exploring the city, and combined with a one-day transport pass, a two-night stay is just right. The hotel's on-site hot springs are also very comfortable, and you can even catch the sunrise in the morning!
The hotel is near the Luwu bus stop. The room is very large. It is industrial style. There are very few foreign tourists in the Luwu. The first time I came to everything, I was curious. The hotel staff was kind and sent us Xixiang Longsheng's human biscuits. Thank you very much. In addition, the place to eat breakfast next to the hotel is a bakery. The bread inside is delicious. If you go to the deer house next time, you will definitely visit again!
We ended up in a magnificent corner room with a view of Sakurajima - possibly the best room in the hotel - but only after a struggle. On arrival, we were told that our Standard King room was double-booked and we would have to move after one night to a smaller room. The hotel blamed the mix-up on Trip.com. Since we had booked almost two months prior and had arrived first, this didn't wash. We pressed our claim and the result was good. A lovely, modern room with exceptional facilities - including a private sauna - and magnificent view.
But it speaks poorly of the hotel's customer service that it took some determined push-back to achieve this result. The hotel's initial attitude was that the we should lose out over a mix-up that had nothing to do with us. A first-rate place, if you can trust the booking.
This was once a luxurious hotel, but Yeltsin's time spared no one. He stayed here and even planted a tree. The spacious, well-maintained grounds offer beautiful views, three different restaurants for dinner with exquisite cuisine, sake tasting, sand bathing right on the hotel premises, a huge onsen, and the hotel's layout allows for privacy from other guests. However, the vacation was somewhat spoiled by the fact that the outdoor pool was closed and even bloomed in the first week of September, there's no private beach, and the beds and pillows in the European-style rooms are simply awful. Choose a traditional-style room with a sea view, and your stay will be unforgettable.
It's a resort facility.
It's located in a part of Kagoshima prefecture that's practically the middle of nowhere.
So it's a bit out of place, with no tourist attractions to speak of.
The facilities themselves are clean.
Wonderful place for a retreat with friends! Unforgettable scenery! Just enjoy with no worry! Fantastic onsen! Informative library! You will love the place! Facilities & staffs are great! Very impressive!Food is great too! It will be a first thing in mind when you think of a vacation!
Aa350ryomaThis hotel's location is super convenient, right in the heart of the Tenmonkan area, with the tram stop directly in front. It's walking distance to the bustling downtown and plenty of restaurants, so exploring and dining out was a breeze. The hotel and rooms felt new and clean, making for a very comfortable stay. The artificial carbonated hot spring in the public bath was fantastic for soothing away travel fatigue. I especially enjoyed the breakfast on the top floor, with amazing views of Sakurajima while savoring dishes made with local ingredients. The staff were also very attentive and polite. Overall, I'd say this is a highly satisfying hotel.
GGuest UserEnvironment: The hotel boasts an excellent environment, particularly with the in-room rotenburo (open-air bath). The private dining room adds to the exclusive feel. Its location within a quiet community ensures a peaceful and relaxing stay.
Staff: A significant advantage for international travelers is the availability of English-speaking staff. Their willingness to communicate through messaging apps makes pre-arrival arrangements and on-site communication smooth and efficient.
Transportation: Direct airport bus service to a nearby bus stop offers convenient access to the hotel. However, it's important to check the bus schedule in advance, as departures are infrequent. Planning accordingly will ensure a hassle-free transfer.
Location: The hotel's location provides the convenience of being close to a convenience store, just a short five-minute walk away. This makes it easy to pick up any necessities or snacks.
Pricing: The pricing is reasonable, especially when considering the exceptional amenities included. The private rotenburo is a luxurious highlight, and the inclusion of both a fabulous breakfast and an elaborate, multi-course dinner (12+ courses) represents excellent value.
SShoppppper五星級服務,車泊在停車場已經有人走出黎幫你係車搬行李,入到門口要除鞋,有人幫你放好對鞋,有welcome drink 和式係抹茶加和菓子,西式係香檳同cookie
After the meal, someone introduced the hotel facilities, including hot sand for feet, and because there were stairs, someone helped carry the luggage up to the room. The room faces the sea view, which is great!
One room, two meals, breakfast and dinner in another room.
Food quality is good!
When I checked out, he would help me get the car to the door instead of driving on my own.
To sum up, the service is considerate. For three thousand dollars, you can find a sea view room with one bed and two meals.

GGuest UserWe ended up in a magnificent corner room with a view of Sakurajima - possibly the best room in the hotel - but only after a struggle. On arrival, we were told that our Standard King room was double-booked and we would have to move after one night to a smaller room. The hotel blamed the mix-up on Trip.com. Since we had booked almost two months prior and had arrived first, this didn't wash. We pressed our claim and the result was good. A lovely, modern room with exceptional facilities - including a private sauna - and magnificent view.
But it speaks poorly of the hotel's customer service that it took some determined push-back to achieve this result. The hotel's initial attitude was that the we should lose out over a mix-up that had nothing to do with us. A first-rate place, if you can trust the booking.
DDazizaidehuaduoyaThis hotel is located on a hillside, offering views of Sakurajima volcano and a partial sea view. (I stayed for 4 nights, but they gave me a room on the lowest 6th floor. I had hoped to pay more for a better view, but from the 6th floor, you can barely see the sea. I noticed that higher floors with the same room type were occupied by locals, which is something I've encountered at other Japanese hotels as well. I usually stay at one hotel for a minimum of three to four days, sometimes even a week, but it seems I never receive any 'special treatment'. I hope Trip.com can address this.) The hotel's breakfast is incredibly rich and varied, which is rare for hotels of this caliber post-pandemic, and the ingredients are fresh. You don't even need to leave the hotel for anything – there's a convenience store, hot springs, massage services, a flower shop, restaurants, and a free shuttle bus to and from Kagoshima city center. Even taking a taxi to the aquarium or Sengan-en costs less than 2000 yen. Overall, it's a very comfortable, convenient, and versatile place to relax. I would choose this hotel again on my next trip to Kagoshima, even though the floor issue made me a bit unhappy 😠 (All photos are scenes from inside the hotel).
MMorimorizuMCheck-out was at 12 o'clock, so I was able to relax. Thank you.
It was close to Tenmonkan, so it was very safe and convenient to go drinking and eating. Next time, I'd like to shop at Donki and use the kitchen.
CC.C. WongWonderful place for a retreat with friends! Unforgettable scenery! Just enjoy with no worry! Fantastic onsen! Informative library! You will love the place! Facilities & staffs are great! Very impressive!Food is great too! It will be a first thing in mind when you think of a vacation!
GGuest UserThis was once a luxurious hotel, but Yeltsin's time spared no one. He stayed here and even planted a tree. The spacious, well-maintained grounds offer beautiful views, three different restaurants for dinner with exquisite cuisine, sake tasting, sand bathing right on the hotel premises, a huge onsen, and the hotel's layout allows for privacy from other guests. However, the vacation was somewhat spoiled by the fact that the outdoor pool was closed and even bloomed in the first week of September, there's no private beach, and the beds and pillows in the European-style rooms are simply awful. Choose a traditional-style room with a sea view, and your stay will be unforgettable.
GGuest UserThe hotel is near the Luwu bus stop. The room is very large. It is industrial style. There are very few foreign tourists in the Luwu. The first time I came to everything, I was curious. The hotel staff was kind and sent us Xixiang Longsheng's human biscuits. Thank you very much. In addition, the place to eat breakfast next to the hotel is a bakery. The bread inside is delicious. If you go to the deer house next time, you will definitely visit again!
MM3221****Perfect for a relaxing Kagoshima getaway. The shuttle service is super convenient for exploring the city, and combined with a one-day transport pass, a two-night stay is just right. The hotel's on-site hot springs are also very comfortable, and you can even catch the sunrise in the morning!
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