I like this hotel. I've stayed here for 2 times. They provide a free transfer from and to Railway station and a city centre. Very good onsen with a scenic view on Sakurajima. You can also rent a bike here in the hotel for a reasonable price. Convenience store is right by the hotel.
The room is genuinely cozy, sparkling clean, and feels like a new apartment. It's about a 7-8 minute walk from Tenmonkan. The street downstairs is lined with nightclubs, so it's probably best not to return too late. There's a 7-Eleven downstairs and a local supermarket diagonally opposite, offering all sorts of fresh meat and vegetables. It was perfect for us to buy ingredients and use the room's kitchenware for a satisfying yakiniku or shabu-shabu meal. The local wagyu and kurobuta pork were incredibly fragrant and absolutely delicious! Check-in and check-out are fully self-service, which has its pros and cons. The advantage is the peace, quiet, and freedom it offers. However, the downside is that if it's raining and you need help calling a taxi, there's no staff member available to assist you. A taxi ride to Kagoshima-Chuo Station costs about 1000 yen. I would definitely choose to stay here again if I have the opportunity.
Very satisfied.
It felt like I was treated to a complimentary breakfast.
The private hot spring was the biggest draw.
The route might be a bit confusing (I got lost three times).
Stargazing from the rooftop.
Wear sneakers on the way to the waterfall. The last few steps are quite steep.
First, we loved the onsen and its services, where we soaked in three pools of different temperatures, sweated in a sauna, then alternately cooled ourselves in cold baths.
Second, room services were excellent despite its furnishings seemed to be run down a bit.
Third, its location is central to travel most places of interest, which spreads out in Kagoshima Prefecture.
This hotel's location is super convenient, right in the heart of the Tenmonkan area, with the tram stop directly in front. It's walking distance to the bustling downtown and plenty of restaurants, so exploring and dining out was a breeze. The hotel and rooms felt new and clean, making for a very comfortable stay. The artificial carbonated hot spring in the public bath was fantastic for soothing away travel fatigue. I especially enjoyed the breakfast on the top floor, with amazing views of Sakurajima while savoring dishes made with local ingredients. The staff were also very attentive and polite. Overall, I'd say this is a highly satisfying hotel.
A truly distinguished experience. It feels like royalty once graced these halls. The reception staff exude the professionalism of the Imperial Hotel, and the hotel itself is luxurious and well-maintained. We chose it because of the shuttle bus from the bus terminal opposite JR Station, which made sightseeing very convenient. The onsen doesn't require reservations, and while photos aren't allowed inside, there's a designated viewing platform for pictures.
Areas for improvement: Housekeeping needs better training. The person who cleaned my room that day really needs to improve. The cleaning quality was equivalent to a 3-star hotel in China or below, the worst I've encountered in Japan, a shame given the excellent facilities. The housekeeping service was below a 2-star level in China. The water bottle in my room had clearly been used by the previous guest, with about two-thirds remaining, meaning it definitely hadn't been replaced. I always travel with my own sleeping bag and water, so I didn't want to bring it up with the front desk to avoid any awkwardness.
This was once a luxurious hotel, but Yeltsin's time spared no one. He stayed here and even planted a tree. The spacious, well-maintained grounds offer beautiful views, three different restaurants for dinner with exquisite cuisine, sake tasting, sand bathing right on the hotel premises, a huge onsen, and the hotel's layout allows for privacy from other guests. However, the vacation was somewhat spoiled by the fact that the outdoor pool was closed and even bloomed in the first week of September, there's no private beach, and the beds and pillows in the European-style rooms are simply awful. Choose a traditional-style room with a sea view, and your stay will be unforgettable.
The hotel staff are very friendly and they also provide airport pick-up and drop-off services! But if you come to Amami and don’t have a car, it’s really inconvenient to travel. But you can ask the hotel to help you book a sightseeing taxi.
Everyone should try to avoid the rainy season in June. It rains every day, but we were lucky enough to have a sunny day. The hotel has a lawn to watch the starry sky, which is so beautiful!
The location was amazing and no matter where you took a photo it was beautiful. We enjoyed various cocktails and shochu for dinner. Also, at dinner time, the seats were reserved, but when I told them I wanted to eat on the terrace they gladly moved me. The customer service of the staff was also very good, which was a deciding factor for me wanting to return.
There were towels placed in various places outdoors, and the foot bath and pool were easily accessible without having to go to the room to get a towel, which was nice. I would like to go again with my family.
Very Good
17 reviews
8.9/10
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8.2/10
Very Good
SShalajiangfanqiejiangThe river view room has a beautiful scenery, with an extremely clear blue-green river outside the window. Breakfast and dinner are fresh local ingredients, mainly fish. There is a bus stop at the door: Ohara Town.
HHuifeideyuerbushanggouThe hotel offers a shuttle service, which makes getting around very convenient. Right outside the hotel, there's a tram stop that takes you to the pier, where you can catch a boat to Sakurajima for sightseeing. The hotel's breakfast is quite substantial, with plenty of fruit, and the golden kiwi was especially sweet. All the staff were attentive and thoughtful. The hotel also has a free gym, and right next door is a hot spring ♨️ where you can enjoy a full soak or a foot bath; the spa services, however, are paid. Overall, everything was excellent. I'll definitely stay here again on my next visit. I hope for friendship between China and Japan and world peace 🤝🏻
GGuest UserEnvironment: The hotel boasts an excellent environment, particularly with the in-room rotenburo (open-air bath). The private dining room adds to the exclusive feel. Its location within a quiet community ensures a peaceful and relaxing stay.
Staff: A significant advantage for international travelers is the availability of English-speaking staff. Their willingness to communicate through messaging apps makes pre-arrival arrangements and on-site communication smooth and efficient.
Transportation: Direct airport bus service to a nearby bus stop offers convenient access to the hotel. However, it's important to check the bus schedule in advance, as departures are infrequent. Planning accordingly will ensure a hassle-free transfer.
Location: The hotel's location provides the convenience of being close to a convenience store, just a short five-minute walk away. This makes it easy to pick up any necessities or snacks.
Pricing: The pricing is reasonable, especially when considering the exceptional amenities included. The private rotenburo is a luxurious highlight, and the inclusion of both a fabulous breakfast and an elaborate, multi-course dinner (12+ courses) represents excellent value.
GGuest UserThe room is genuinely cozy, sparkling clean, and feels like a new apartment. It's about a 7-8 minute walk from Tenmonkan. The street downstairs is lined with nightclubs, so it's probably best not to return too late. There's a 7-Eleven downstairs and a local supermarket diagonally opposite, offering all sorts of fresh meat and vegetables. It was perfect for us to buy ingredients and use the room's kitchenware for a satisfying yakiniku or shabu-shabu meal. The local wagyu and kurobuta pork were incredibly fragrant and absolutely delicious! Check-in and check-out are fully self-service, which has its pros and cons. The advantage is the peace, quiet, and freedom it offers. However, the downside is that if it's raining and you need help calling a taxi, there's no staff member available to assist you. A taxi ride to Kagoshima-Chuo Station costs about 1000 yen. I would definitely choose to stay here again if I have the opportunity.
TTengqisizhiA truly distinguished experience. It feels like royalty once graced these halls. The reception staff exude the professionalism of the Imperial Hotel, and the hotel itself is luxurious and well-maintained. We chose it because of the shuttle bus from the bus terminal opposite JR Station, which made sightseeing very convenient. The onsen doesn't require reservations, and while photos aren't allowed inside, there's a designated viewing platform for pictures.
Areas for improvement: Housekeeping needs better training. The person who cleaned my room that day really needs to improve. The cleaning quality was equivalent to a 3-star hotel in China or below, the worst I've encountered in Japan, a shame given the excellent facilities. The housekeeping service was below a 2-star level in China. The water bottle in my room had clearly been used by the previous guest, with about two-thirds remaining, meaning it definitely hadn't been replaced. I always travel with my own sleeping bag and water, so I didn't want to bring it up with the front desk to avoid any awkwardness.
KK Hoffman (Canada)It was too far away from Kagoshima-chuo Railway station to walk. Have to take the bus. First city in Japan that I could not use my SUICA card on the buses. Make sure you got small change.
However, it's only about 10 minutes walk to the Tenmonkan Street, the shopping/eating area in Kagoshima.
Nice kitchen if you want to do your own cooking. There is a vending machine on the 4th floor with beer and vodka on the rocks. Also, there are 2 laundry machines and dryers - one set on the third floor and the other on the rooftop. The rooftop had a gas dryer which is much better at drying clothes.
GGuest UserVery satisfied.
It felt like I was treated to a complimentary breakfast.
The private hot spring was the biggest draw.
The route might be a bit confusing (I got lost three times).
Stargazing from the rooftop.
Wear sneakers on the way to the waterfall. The last few steps are quite steep.
GGuest UserThis was once a luxurious hotel, but Yeltsin's time spared no one. He stayed here and even planted a tree. The spacious, well-maintained grounds offer beautiful views, three different restaurants for dinner with exquisite cuisine, sake tasting, sand bathing right on the hotel premises, a huge onsen, and the hotel's layout allows for privacy from other guests. However, the vacation was somewhat spoiled by the fact that the outdoor pool was closed and even bloomed in the first week of September, there's no private beach, and the beds and pillows in the European-style rooms are simply awful. Choose a traditional-style room with a sea view, and your stay will be unforgettable.
GGuest UserIt took a long time to choose a hotel in Ibusuki, and there were very few pictures and information about Xiu Sui En. However, after seeing netizens commenting that its kaiseki cuisine is its specialty, as foodies, we decided to book this hotel with the mentality of giving it a try, and the result! Really like it!
Service: Regarding the service, it is really a detail that only traditional Japanese hotels have. After we checked in, a pair of waiters came to pick us up and take us to the hot spring (private hot spring only costs about 100 yuan) and take us there. The restaurant (you must try the food, it is exquisite and delicious), the most surprising thing is that my slippers (fur slippers) were scorched and wet by the rain when I entered the door. I even jokingly asked my husband if they would see that my shoes were wet. Then help me dry it, otherwise I will have to wear wet shoes again the next day and end up going out the next morning! It was really dried (because one of them got smaller and shrunk hahaha, so it was definitely dried), and when we asked for any service, they would not ask us which room we were in, their waiters would remember us and serve us directly. We have arranged everything. Having said so much, we still have to experience it ourselves, haha.
Aa350ryomaThis hotel's location is super convenient, right in the heart of the Tenmonkan area, with the tram stop directly in front. It's walking distance to the bustling downtown and plenty of restaurants, so exploring and dining out was a breeze. The hotel and rooms felt new and clean, making for a very comfortable stay. The artificial carbonated hot spring in the public bath was fantastic for soothing away travel fatigue. I especially enjoyed the breakfast on the top floor, with amazing views of Sakurajima while savoring dishes made with local ingredients. The staff were also very attentive and polite. Overall, I'd say this is a highly satisfying hotel.
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