5-Star Hotels in Hebei, China

This is our third year celebrating Chinese New Year at the Sheraton Guan. Overall, it's pretty good; the room and dining services are excellent. Just a heads-up for anyone visiting in winter: avoid rooms facing south. They get incredibly hot. The hotel's central AC only blows hot air, and with the direct sunlight, the room becomes unbearable for sleeping. To make matters worse, the windows only open a tiny crack – it was truly a struggle!

It was already noon when we arrived, and the front desk kindly allowed us to check in early. They also prepared the extra bed rail and mineral water we requested. The chaise lounge in the room was incredibly useful for me; my child could play, sleep, and watch TV on it easily. 🍚 Breakfast: For children over 1.2m, there's an extra charge of 40 yuan. The variety was decent, mostly cold cuts or processed sausages for meat, with plenty of carbs, vegetables, and fruits. They also offered a savory milk tea, which was quite good. 🛝 The hotel has a small game room with a mini slide and trampoline, suitable for toddlers. It's a nice touch. 🏊 The pool costs 10 yuan per person for guests, and it's also open to the public. We participated in a promotional event that waived the fee. The changing rooms were clean. The pool isn't huge but sufficient, and there's a small mushroom pool with a higher temperature than the main pool, which was great. My little one had a lot of fun, and you can see the mountains and cable car from outside the pool area, offering nice views. Areas for improvement: We stayed on the 3rd floor. There might have been an odor from the sink, and the bathroom didn't have an exhaust fan, so the air felt stuffy. We kept the windows and doors open, but thankfully, there were no mosquitoes. Overall, I feel we chose the right hotel. After looking around, it seems much better than the Crowne Plaza.

The hotel service was absolutely wonderful! The staff were professional and kind, making the service experience excellent. They patiently answered all questions without any hint of impatience, and even helped us with a late check-out. Issues were resolved very quickly, and we received complimentary welcome fruit. The facilities are very new and don't feel old-fashioned; they're the best among hotels in the same price range. I highly recommend experiencing Wuzhou! The guest rooms are spacious with fantastic views from the panoramic floor-to-ceiling windows, and luxury amenities like a Dyson hairdryer and a scenic bathtub are all included. The breakfast selection is rich, and the local Ban Mian noodles taste authentic. Service response is very fast, and the robot delivery is super convenient. The environment is quiet and upscale, offering much better value for money than other hotels in the same price bracket – highly recommended! The ceiling-to-sky heated swimming pool is the biggest highlight! The water is clear and clean, the space is open, and the temperature is just right. It's free for guests, making it incredibly relaxing and great for photos.

Our family stayed at Nuoan Yuanjin, and our butler, Wendy, was incredibly attentive and thoughtful throughout. When we booked the deck time, I was concerned about mosquitos for the kids since it's outdoors, and I shared my worries with Wendy. She informed me beforehand that mosquito repellent would be available on-site and even helped reserve a more suitable seating area for us. During the deck time, we enjoyed some drinks and snacks, and it was a very comfortable and relaxing experience for the whole family. Afterward, she proactively asked about our dining experience. For daily needs, whether it was calling for the shuttle or requesting extra amenities for the room, communication was simple and efficient. The service was genuinely sincere, without any pretense or empty words. I'll definitely prioritize staying here again the next time I visit Aranya.

Compared to the bustling Thaiwoo Ski Resort, I much preferred the tranquility of Genting Secret Garden Hotel. The design aesthetic was dark and minimalist, with a subtle Jurlique fragrance lingering in the air. Opening the curtains, I could gaze out at the distant Yushiliang Peak. I was so glad I arrived a few days before the Spartan race, allowing me to quietly soak in the beauty of the place. It was only a 500-meter walk to the main race venue, and after finishing, it was a quick 5-minute stroll back to the hotel for a hot shower! I'd definitely come back here for skiing in winter. The only downside was the lack of air conditioning in summer, which my husband complained about for all four nights. I'd suggest the hotel install AC units in the rooms for the summer months! Minor incident: After checking out, we had already driven to Zhangbei Grassland when my husband realized he'd left his headphones at the hotel. We called the hotel, hoping for the best. The lovely lady from the reservations department contacted housekeeping to search for the lost headphones and immediately arranged for them to be sent via SF Express. Five-star service, truly!!!

The room size is quite spacious. Although the decor is a bit dated, the cleanliness is truly impeccable. Overall, the service attitude was very good. The front desk staff were very friendly. Telephone service was prompt; it's the fastest I've experienced at any hotel in terms of getting help to the room. The welcome fruit was incredibly fresh and substantial. Every piece was edible, not just good-looking but tasteless ones. What I wasn't happy with: Firstly, the doorman. We arrived around 2 PM, which I assume is peak check-in time. I only saw one attendant at the entrance. My family went to park, and I was left alone with my child, carrying a backpack, an iPad, dragging a suitcase, and a large bag of snacks. The attendant just took the luggage out of the car and left me to my own devices. It was quite chaotic. Even if he had just helped me get a luggage cart, it would have been much better. When traveling with children, you always have a lot of stuff, so this situation should be very common. I suggest increasing the number of doormen and having luggage carts readily available at the hotel entrance. Secondly, the toothbrush in the room was incredibly hard. After brushing, I was practically spitting blood. Also, the hairdryer was fixed inside a drawer with a very short cord, making it difficult to hold up. Plus, it was really hard to use. Can't they update to a better one? The cool air doesn't dry, and the hot air burns your scalp. Even with my relatively thin hair, it took ten minutes to somewhat dry, when at home it usually takes about a minute. It doesn't have to be as fancy as a Dyson, but a Xiaomi or Laifen would be an improvement. Finally, the automatic door on the first floor leading to the beach wasn't very sensitive. As I was walking out with my child, it started closing automatically before we were fully through, and my child bumped their face. Although it wasn't serious, it's still a safety hazard. I reported it to the front desk, and they were very kind and immediately asked about my child's well-being. I just hope the issue will be taken seriously.

The hotel exceeded expectations. Although there was a little episode at the beginning, it was successfully resolved in the end. Special praise to my housekeeper Zhou Shuang, timely communication, timely problem solving, reasonable needs can be met. Let's talk about the room first, you can see the deer and alpaca directly from the room, and you can also go directly to the beach from the back door. There are many places to play in the entire fishing island, because it is very large, and the trip depends on the hotel's free shuttle bus, but it is on call. Besides breakfast, 68 people can be said to be worth the price. Other places to eat can be said to be the normal price of the scenic spot, not black. If you don't want to go out, you can also order a takeaway to the door of the room. Overall it is recommended

The hotel service was excellent, and the environment was beautiful with stunning mountain views. I booked a South Wing Suite for one night, and the front desk kindly upgraded me for free to a Deluxe Twin Room. This room type was incredibly convenient, offering a gorgeous view of Taiwoo Mountain from the window. The room was also well-equipped with amenities like a refrigerator, microwave, and induction hob, perfect for chilling or heating food. There was even a square table and a three-seater sofa. The staff also brought extra bottles of water. The room rate included two cable car tickets, and the mountain-top scenery was absolutely breathtaking. We even caught the Spartan Ultra Beast race on Saturday and Sunday, which was a pleasant surprise! This was truly a wonderful stay and travel experience.

I usually stay at one of two hotels when I'm on business in Cangzhou: the Golden Lion Hotel or the Arcadia. The front desk staff, especially Li Huize, provided excellent and thoughtful service, even preparing welcome gifts and drinks. First, about the room: it was clean, but the facilities were outdated. There wasn't even a USB port in the room, which I suggest the hotel updates. Next, the service: there was no doorman at the entrance to open the car door or help with luggage upon arrival. The service felt impersonal. This is definitely something the hotel should learn from the Golden Lion Hotel, where the service is much more welcoming and enthusiastic. Furthermore, the hotel's room service staff were not very warm; they seemed rather aloof. And the hallway had a pervasive musty smell. Finally, the hotel breakfast: the variety was not as good as the Golden Lion. The ham sausages were not pure meat, but starchy, and the bacon also looked pale and not like pure meat. There were no desserts, and the lamb intestine soup wasn't freshly prepared. When I called for ice to my room, it was brought in a large ramen-style bowl, not an ice bucket. This really felt out of place for a five-star hotel.

From the moment I checked in until I checked out, the entire experience was delightful. The lobby was grand and spotless, and Manager Bi always greeted me with a warm smile, which made me feel very welcome. My room had excellent natural light and a spacious view. The air conditioning and hot water worked perfectly, making for a very comfortable stay. The mattress was just right, not too soft and not too firm, and the pillows were comfortable too; I slept soundly until morning. Room service was very prompt; anything I requested usually arrived within ten minutes. Upon checkout, they even proactively asked about my stay, which shows their attention to detail. Overall, it was a very pleasant stay and highly recommended.