Le Méridien Batumi, Batumi's most luxurious hotel, charges nearly 2,000 yuan per night, but the actual experience was deeply disappointing.
First, the room's soundproofing was extremely poor. On our check-in night, from around midnight until after 2 a.m., the noise from the square below and the disco music were clearly audible in the room, severely disrupting our rest.
Second, the service promises were unfulfilled. After negotiating with the hotel through the platform, they promised to upgrade us to two rooms on the other side of the building the next day. However, upon returning to the hotel the following afternoon, we were told that only one upgraded room was available, and the hotel offered no apology.
Furthermore, housekeeping was extremely perfunctory. After the room was cleaned, not only were new floor towels and slippers not provided, but the balcony ashtray still contained trash from the previous night. After repeated requests, the slippers were finally delivered, but they were of extremely poor quality, falling apart immediately after use, and completely different from the authentic slippers with the hotel logo provided on our first night. Such poor hardware and service levels hardly justify its ”luxury” positioning and exorbitant room rates. We can't help but wonder: On what basis did Ctrip use to rate such an unworthy hotel as ”No. 1 on the Batumi Luxury List”?
The room is small and the surrounding area is more complicated. This Wyndham feels average overall. And a bit far from the main attractions of Batumi. Low cost performance, not recommended.
Trip.com It is said that there is a laundry service, but it is actually charged, not that kind of self-service.
A fantastic beachfront hotel, boasting both lake and sea views. My friend had originally booked an apartment on ***********, but upon arrival, discovered their reservation had been canceled due to overbooking. We ended up booking the Hilton last-minute on Trip.com, and the service was excellent. The rooms at the Hilton were reassuringly good.
The people in the reception were very welcoming. The room is wide and clean. Every request dealt immediately. The morning breakfast was tasty and varied. I will love to come back and stay there again. Thank you
I really liked the hotel!
Pros:
-convenient location (on the beach, on the outskirts - there are no hotels nearby, therefore few people), the view from the windows is wonderful
-very polite, friendly and helpful staff, and all of them - security, maids, receptionists, waiters. You are great! The staff is the heart of any hotel.
-the view from the rooms is gorgeous, the area is well-kept, the construction does not interfere.
-high-quality materials, competent construction
There is only one minus for me - a hole of 10-15 cm on the balcony, a child may not fall, since there is a rope, but he will break his leg, hanging there.
There are no other minuses, but there are some things that I would like to draw the management's attention to (maybe someone will not notice this, but I noticed it due to my professional activities):
- they do not provide foot towels, they removed them the first time, and they did not bring them again, although they are exactly what you need with the shower and their replacement.
- if the hotel positions itself as 5 stars, then there should be all the cosmetics and slippers, and not just soap and shampoo (but I assume that 5 * will be officially after the completion of the construction of other buildings)
- they hung a do not disturb sign at lunch for two hours, then hung a remove sign - no one cleaned it until 2 days later when we contacted the reception, I understand that the maids do not always see, but they can pass by again after lunch when people go to the beach - in a hotel by the sea this would be logical.
- our bed linen was changed only the day before departure😁
- there are a lot of dogs in Kobuleti, and accordingly on the beach. I love them very much, but not on the beach. When you are sitting with a child, and they are here nearby and squabbling with each other. I would like a private beach in such a hotel, which would be monitored.
Again, I repeat, these are not some critical minuses. We had a good rest, we liked the hotel, we liked the staff, if you look at it in general, everything is great!
On the photo the view from the window - and it is the most important plus of this hotel, it is in the very center!!! The room was all necessary, clean, balcony in French style. The bathrooms were all available, asked for a tug, gave with dirt, didn't see, spoiled the thing, it was the only unpleasant moment. For breakfast we went to the city, but there is also a hotel on the 11th floor with a beautiful view to the city and the embankment. In a word, I recommend 👍
We enjoyed our stay to the fullest. Wonderful location with great scenery from the balcony, the staff were friendly and ready to offer help when needed.
Thank you so much Miramar hotel, looking forward to staying there again.
See you next time
Lovely hotel, right on the beach and in walking distance of all the sights of Batumi. Excellent amenities. Very relaxing and couldn’t be more helpful- offered my friend and I each a free upgrade. Would stay again!
Excellent hotel! 🏨
I liked everything, friendly and helpful staff;
I have been rated by the category of the number ;) the class view
a delicious breakfast,
Training Hall + sauna
On the day of early departure gathered lunch-box
Everything was clean and neat;
Рекомендую!
Facilities: OK
Hygiene: Details need to be improved
Environment: Full marks, good surroundings, good location
Service: Sometimes good, sometimes bad, sometimes indifferent, sometimes very proactive, probably depends on their mood. Restaurant service is OK
Very Good
52 reviews
8.3/10
Price from
IDR 1,942,260
per night
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8.0/10
Very Good
The people in the reception were very welcoming. The room is wide and clean. Every request dealt immediately. The morning breakfast was tasty and varied. I will love to come back and stay there again. Thank you
Excellent location within walking distance of everything, courteous and very helpful and patient staff. Tremendous service team especially at front desk and in the restaurant at breakfast who are indeed hardworking and made the 14 days spent there not only a great experience but presented a sumptuous breakfast buffet that few can equal from twenty types of bread and pastries to fresh honey still on the hive tray that you carve out yourself. I was impressed.
Amazing staff at the hotel so friendly quick and efficient can’t fault there hospitality and excellent work ethic good made my stay very welcoming credit to the hotel manger at reception she truly is a genuine caring professional. Don’t be put off by the security they aren’t the talkative type but they are very professional and good at there job safety is top priority at all times and felt very safe thank you all for my stay see you sl again very soon.
We enjoyed our stay to the fullest. Wonderful location with great scenery from the balcony, the staff were friendly and ready to offer help when needed. Thank you so much Miramar hotel, looking forward to staying there again. See you next time
nice hotel with great staff thank you Giorgi supervisor he gave rooms same floor and early check at 11:00 thanks rati for give us great service and nice rooms and irakli he helped us for luggage
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