5-Star Hotels in Hawaii, United States

中規中矩的度假村酒店，設施一流的，服務沒太感覺哈，因為都是自己服務自己~泳池多，還有沙灘池，海浪大，下不去海，房間大，洗衣房配備齊全~體驗感不錯。但2月份不建議大家來，影響體驗感，天不好，風大，有雨~

The room facilities and views are top-notch in Hawaii, but the hotel service is unbelievably bad. The front desk staff were arrogant and rude (I don't know if it was racial discrimination), and they didn't inform me of my credit card authorization upon check-in, charging me $400 and $700 in two separate transactions, which I haven't been able to recover yet. For check-out, a shuttle bus is required to pick up luggage from the villa, but after calling for 25 minutes without anyone answering, I finally had to call room service to get a shuttle. The hotel has two restaurants; the casual dining restaurant staff were relatively friendly, but the main restaurant staff were extremely rude. I had to pour my own water/drinks, and they didn't even bring champagne after I finished the appetizers. I strongly advise against going there if you can't stand being treated badly; you'll be driven to the brink of insanity by the staff. Also, the snacks in the room's mini-bar were expired.

The two bedrooms with private bathrooms, plus a small third bedroom, offered plenty of space. The two balconies had great views, and we even saw a fireworks show on the beach at night. Some floors of the hotel were under renovation, so there was occasional construction noise in the evenings. The Japanese breakfast options were a nice touch. Overall, we were very satisfied. We'd definitely choose this hotel again when we come back to Hawaii! 👍

We stayed in an ocean view room. It was very close to the sea, and the view from the lanai was absolutely stunning. I think it was one of the ocean view rooms with the best views, being so close to the ocean. I'm very grateful that we were allocated this particular room. The housekeeping staff were also very friendly and pleasant, which made our stay enjoyable. The location was also excellent, close to the Duke Kahanamoku statue in the heart of Waikiki. The only downsides were that there was no explanation about the resort points we were supposed to receive as part of our stay. Also, we booked three rooms for six people, but due to their system, we could only process payment for one room at a time. This meant I couldn't use the same credit card for the second room and had to scramble. I'd recommend bringing enough credit cards for each room you book. These two minor issues were a bit disappointing, so I deducted one star from the service rating.

The Four Seasons Hotel really lives up to its reputation. The overall service is very good, and the room layout is also great. The swimming pool in particular is very impressive. However, I feel that the service for foreign tourists can be more detailed.

I had seen a lot of negative reviews on various platforms before, but I didn't experience any of those issues myself. 1. I checked in earlier than the official time. The front desk staff was very friendly and explained that my room was still being cleaned, so I couldn't check in immediately. I left my luggage and went out shopping. While I was out, the hotel called to say my room was ready, which was earlier than the standard check-in time. 2. I discussed my room preferences with the front desk, and I was pleasantly surprised when I got to my room. It felt much better than what I had booked.

The view of the hotel facing the sea is very beautiful, and the view of the Makai golf venue next door is also beautiful. The hotel windowsill can look at the sea, and many people surf every morning and evening. Valet parking and resort fees need to be paid to the hotel separately, but are good value for money. The device is indeed out of date, it is still the charger for iphone4, but you can go to the supermarket in Princeville Center to rent a DVD. Soak in the hotel and don't want to go anywhere.

I can recommend this hotel. There are a lot of extra fees that you have to pay for example 37$ per day for a resort fee and 35$ per day if you want to park your car. So for 4 nights we ended up paying almost 400 dollars at the check out only for fees and taxes. Other than that we really enjoyed our stay. The location is great right by a beautiful beach where you can rent snorkeling gear (for free) and swim with fish and turtles! It also offers a lot of complementary activities and a good (although not amazing) breakfast buffet. All in all we felt very relaxed there and would come back.

On the first day of staying in the room, we were arranged a room far away. There were flies on the floor. Ctrip filed a complaint. But the hotel's recreational facilities are really good. The breakfast is OK, but the fruit is not very fresh.

The hotel is located on the hill, below is the golf course and the beach. Compared to the four seasons that live below the beach, I think the sunset is more beautiful at the Wailea Hotel. In addition, it is very convenient to go to the beach to have a hotel Tesla. Because it is an adult hotel, it is strongly recommended that couples without children come here. The overall garden of the hotel is very beautiful and quiet. The overall service of the hotel is also very thoughtful. The front desk is warm and the hotel can be called golf. Car transfer, live here, no regrets