Featured facilities: Exclusive Beach Area, Swimming Pool, Spa
Very Good
65 reviews
8.4/10
1 night
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9,2/10
Great
AAnonymous UserThe room facilities and scenery can be said to be top-notch in Hawaii, but the hotel service is incredibly bad. The front desk staff was arrogant and rude (I don't know if it was racial discrimination). They did not inform me of the credit card authorization when I checked in, and charged 2 authorizations of 400 and 700 US dollars. The money has not been recovered yet. When I checked out, I needed a shuttle bus to go to the villa to pick up my luggage. I called for 25 minutes but no one answered. Later, I called the room service staff to call the shuttle bus. There are 2 restaurants in the hotel. The service staff in the light meal restaurant is relatively friendly, while the service staff in the formal restaurant is very rude. You have to pour water/wine by yourself. After the appetizers, the champagne was not served. I suggest that babies who can't stand being bullied should not go there, because they will really be bullied by the staff inside. Also, the snacks in the room minibar are expired.
SSuibianzhuzhuhaodejiudianI was pulling my hair out trying to pick a hotel in Waikiki, but I finally settled on one that wasn't too old and had fewer negative reviews – Ka Laʻi, LXR Hotels & Resorts.
🏨 This hotel used to be the Trump International Hotel and was rebranded as Hilton's LXR last year. Since there's no LXR series in my home country, I did some research and found out that LXR is Hilton's luxury brand, launched in 2018. During my stay, I truly experienced the meticulousness of Japanese-style service. There were many Japanese staff at the front desk and concierge, which explains why so many Japanese influencers recommend it on Instagram.
🛏️ The biggest surprise in the room was the fully equipped kitchen. It wasn't just for show; you could actually cook in it – Zwilling knives, Kinto glassware and pottery, and even a rice cooker and toaster. All the pots, pans, and utensils were there, even chopsticks. What's most commendable is that every single piece of tableware was sparkling clean, like new. For us, who can't finish super-sized portions, being able to pack leftovers and reheat them was a huge convenience. The toiletries were Byredo, which is rare to find in tasteful hotels in the US. The wardrobe in the room also felt very high-quality.
📍 It's a quiet oasis amidst the hustle and bustle. It's a 5-minute walk to the beach and a 5-minute walk to the shopping street. The room offered a partial ocean view, making it convenient for dining, entertainment, and activities, yet it was very quiet at night.
🎳 The only downside was that the public recreation facilities were undergoing renovation, and the pool was temporarily closed. If this is a concern for you, I recommend checking the progress beforehand or waiting until the renovations are complete.
✅ Overall, if you want a comfortable, home-like stay in Waikiki without sacrificing the quality of a luxury hotel, this LXR is definitely worth adding to your favorites.
GGuest UserWe stayed in an ocean view room. It was very close to the sea, and the view from the lanai was absolutely stunning. I think it was one of the ocean view rooms with the best views, being so close to the ocean. I'm very grateful that we were allocated this particular room. The housekeeping staff were also very friendly and pleasant, which made our stay enjoyable. The location was also excellent, close to the Duke Kahanamoku statue in the heart of Waikiki. The only downsides were that there was no explanation about the resort points we were supposed to receive as part of our stay. Also, we booked three rooms for six people, but due to their system, we could only process payment for one room at a time. This meant I couldn't use the same credit card for the second room and had to scramble. I'd recommend bringing enough credit cards for each room you book. These two minor issues were a bit disappointing, so I deducted one star from the service rating.
BBianjujiuyaoyaoThe Four Seasons Hotel really lives up to its reputation. The overall service is very good, and the room layout is also great. The swimming pool in particular is very impressive. However, I feel that the service for foreign tourists can be more detailed.
CChihaoshuahaoFirst off, I have to commend the hotel's service; it was absolutely excellent. We arrived at 9:30 AM, and when we went to drop off our luggage, the staff had our room ready for us already, which was a really nice touch! However, the facilities genuinely don't measure up to a 3-star hotel back home. The entire resort is quite small and pales in comparison to the Hilton's grounds. For over 6,000 RMB a night, it was really just mediocre.
KkimsoulThe view of the hotel facing the sea is very beautiful, and the view of the Makai golf venue next door is also beautiful. The hotel windowsill can look at the sea, and many people surf every morning and evening. Valet parking and resort fees need to be paid to the hotel separately, but are good value for money. The device is indeed out of date, it is still the charger for iphone4, but you can go to the supermarket in Princeville Center to rent a DVD. Soak in the hotel and don't want to go anywhere.
GGuest UserI can recommend this hotel. There are a lot of extra fees that you have to pay for example 37$ per day for a resort fee and 35$ per day if you want to park your car. So for 4 nights we ended up paying almost 400 dollars at the check out only for fees and taxes. Other than that we really enjoyed our stay. The location is great right by a beautiful beach where you can rent snorkeling gear (for free) and swim with fish and turtles! It also offers a lot of complementary activities and a good (although not amazing) breakfast buffet.
All in all we felt very relaxed there and would come back.
AAnonymous UserOn the first day of staying in the room, we were arranged a room far away. There were flies on the floor. Ctrip filed a complaint. But the hotel's recreational facilities are really good. The breakfast is OK, but the fruit is not very fresh.
GGuest UserThe room was spacious, clean, and well-appointed with all the amenities you'd expect from a hotel of this caliber. The bed was extremely comfortable, and I appreciated the quality linens and the range of pillows available. The bathroom was modern with a powerful shower and plenty of toiletries. The only minor downside was the view – I had a room overlooking the parking lot, but that didn’t detract from the overall comfort of the stay.
TTIANJIThe hotel is located on the hill, below is the golf course and the beach. Compared to the four seasons that live below the beach, I think the sunset is more beautiful at the Wailea Hotel. In addition, it is very convenient to go to the beach to have a hotel Tesla. Because it is an adult hotel, it is strongly recommended that couples without children come here. The overall garden of the hotel is very beautiful and quiet. The overall service of the hotel is also very thoughtful. The front desk is warm and the hotel can be called golf. Car transfer, live here, no regrets