Spacious room with excellent cleanliness and in a quiet location. Although it’s a bit of a walk to São Bento Station, the peacefulness and lack of crowds made it a perfect choice. For a 5-star hotel, the price was very reasonable. The breakfast had a wide variety of options and was fantastic. The fitness center equipment was in great condition, and the staff at reception promptly handled all my requests. My room’s housekeeper was also truly exceptional. Without a doubt, I’ll stay here again the next time I visit Porto.
We had a very enjoyable stay at this hotel. The whole team provides very professional service and are always helpful. The hotel decor, room and amenities are all luxurious. The location is convenient and within walking distance to most tourist attractions in the old town. Most importantly, what you see in the hotel website is what you actually get on-site (which is not always the case)!
The hotel is probably one of the best in Porto. Unfortunately the online experience had not been pleasant. I realised that I booked a non cancellation stay in advance prior to my trip. When my trip was changed and my Porto is extended from 3 nights to 5 nights. I asked both the agent (Trip/Expedia) and Iater through the hotel for modification of the dates. They refused after several tries. In the end, we decided to forgo one night due to change in air ticket and stayed for the duration of our stay. The remaining nights at Porto. We decided to defer to another hotel. If the hospitality service can be better we would have stay there throughout. This is unfortunate coming from highly recognised hotel here.
During the trip to Spain, I chose the five-star Renaissance in Porto because it is conveniently located in the city center and almost all attractions can be reached on foot. Secondly, it is relatively new. The hotel is very clean and simply furnished. Except for not providing toothbrush sets, it has a kettle, slippers, etc., and provides a bottle of free mineral water every day. The hotel is only a short walk from the airport to the light rail. The hotel's breakfast is very punctual from 7:30 to 11:00 and is also quite rich. Here you can taste Portuguese egg tarts, which are very delicious. During this trip to Spain, this is the only hotel that requires a deposit of 100 euros when checking in, but it has not been refunded 48 hours after check-out.
Great 5⭐ hotel to enjoy the view of Porto
No need to go out, just a perfect picture on the balcony
Hotel facilities meet the 5⭐ positioning, perfect preservation of historical relics
The attitude and quality of hotel service staff are not comparable to many five-star hotels. The hotel’s own Michelin two-star restaurant is often booked until it is full. During the epidemic, all personnel tested negative and entered the venue. Here, you can experience the lively atmosphere of the Portuguese people in the New Year. Stay here next time
The food in the hotel's bar is very good. The room is not very big, but the view and overall facilities are okay. It is between 4 and 5 stars. The only problem was that they forgot to clean our room, even though we didn't go out in the afternoon, they still forgot after reminding the hotel that it could be cleaned. Breakfast is relatively excellent. You cannot hail a taxi at the hotel entrance, but you can walk 2 minutes to the alley entrance to hail a taxi.
Location was about 5 mins drive from Vila Da Nova Devasas train station and 10 mins walk to Camara Gaia subway station. It’s not that close to Porto city centre. You got to Uber or walk everywhere. No free water in room unless you’re a Hilton Honors Silver member and above, and that’s only for the 1st bottle. Items like cotton pads and vanity kits were not restocked unless requested. Hand towels were also provided on the first day only. Dental kits have to be requested as well. Kinda disappointed based on the fact that it was a stay for our honeymoon but even so water was chargeable at 6 Euros per bottle because I was only a Blue HH member. Towel racks were not available, only hooks. Otherwise great service from the ground staff who could speak English except for a waitress who couldn’t understand “no ham no bacon” for our omelettes! Simple breakfast served daily. We were also given a small cake to celebrate. Thanks for the stay.
 This hotel in Porto, Portugal, is in a very good location and is very close to the train station. And it is very close to nearby attractions such as the very famous Lai Luo Bookstore Hotel. The rooms are also very quality and the hotel will give you snacks food, but it will take a long time. The staff at the hotel are very friendly. Will tell you in detail how to get to those attractions. The hotel itself has a restaurant that also offers Western food. The Christmas tree in the hotel lobby is also beautiful.
Top Top Class Hotel. This is an excellent hotel just 500 meters from Porto Sai Bento train station right in the centre of Porto. The staff is exceptionally well trained. The newly built rooms are very spacious and tastefully done. Truly a luxury hotel in every sense. Strongly recommended for all kind of travelers to Porto- holiday or business.
Amazing
123 reviews
9.7/10
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9.3/10
Great
GGuest UserNo words.... Has been a trip INSIDE a subway construction area .... And I am not kidding unfortunately. I have reserved a single room kind bed. At beginning the reception assigned me one room at 4th floor exactly in front of jackhammer operators, which made the same noises as in war scenario with 2 beds.
Then after my immediate big complain reception have assigned me another room, #209. Different scenario : that was in front of a concrete grinding crane arrives from 8pm in the morning until 10pm in the evening. at 7am the noises of the vehicles began with the relative movement alarm and in the evening after 10pm the workers who hammer gradually finished at 1am in the night. all i have timed videos to prove my experience. I asked several times to assign me a room ON OTHER SIDE (that are outside the ”war operation area”) but answer was always _ ”SORRY SIR, THE ROOM ON BACKSIDE ARE FULL AND WE DO NOT HAVE SPACE AVAILABLE” .
Today at check out I have asked a discount, as feedback the receptionist charged me 20EUR more for 2 peer juices I have got from minibar......
I do not know how to describe this experience, I have been many times in Intercontinental and I have been always satisfied.... BESIDE THIS LAST TRIP THAT IS REALLY SOMETHING I WANT TO FORGET
Travellers' take extreme care going there !! At least until the subway works under room balcony are finished !!! Can not upload pictures the website tell me ”unable to lad” but I can sent ll of them separately
JJulian TayThe hotel is probably one of the best in Porto. Unfortunately the online experience had not been pleasant. I realised that I booked a non cancellation stay in advance prior to my trip. When my trip was changed and my Porto is extended from 3 nights to 5 nights. I asked both the agent (Trip/Expedia) and Iater through the hotel for modification of the dates. They refused after several tries. In the end, we decided to forgo one night due to change in air ticket and stayed for the duration of our stay. The remaining nights at Porto. We decided to defer to another hotel. If the hospitality service can be better we would have stay there throughout. This is unfortunate coming from highly recognised hotel here.
HHumsCakeLoveLocation was about 5 mins drive from Vila Da Nova Devasas train station and 10 mins walk to Camara Gaia subway station. It’s not that close to Porto city centre. You got to Uber or walk everywhere. No free water in room unless you’re a Hilton Honors Silver member and above, and that’s only for the 1st bottle. Items like cotton pads and vanity kits were not restocked unless requested. Hand towels were also provided on the first day only. Dental kits have to be requested as well. Kinda disappointed based on the fact that it was a stay for our honeymoon but even so water was chargeable at 6 Euros per bottle because I was only a Blue HH member. Towel racks were not available, only hooks. Otherwise great service from the ground staff who could speak English except for a waitress who couldn’t understand “no ham no bacon” for our omelettes! Simple breakfast served daily. We were also given a small cake to celebrate. Thanks for the stay.
GGuest UserIn the center of the old town, you can basically go to any tourist attraction within one kilometer. It is very friendly to traveling bosozokus. There is nothing to say about the interior of the hotel. It is almost the same style as Lello Bookstore. Harry Potter is enough. The elevators and guest rooms are a bit Budapest. It feels like a big hotel. The air-conditioning panel in the room is actually touch-screen. It’s very magical~ The service is also good. After arriving, it’s easier to sit and check in. The check-in time is not stuck. There is also a welcome drink. I usually choose the special one. Port wine, and someone knocks on the door every night to deliver chocolates. Maybe the only bad thing is the small alleys on both sides of the hotel, which are basically tobacco shops and bars. Young people gather there at night and make noise, which will probably last until after 2 o'clock. The second floor is being renovated during the stay, which is quite disturbing. Visit the public area on the second floor. If you like retro, you can really try this hotel.
DDr. Julio BernalThis place is absolutely amazing. The quality of the service and the facilities. The room was spacious and well equipped. The hotel has a great gym, sauna and steam room. It is clean and modern. The breakfast buffet has a wide variety of options including fruits and vegetables.
GGuest UserImpeccable service and the staff is intelligent and beyond professional. I’d say they were my favorite part of the stay. I loved the design and luxurious feel of the hotel, as well. The rooms are on the small side in Portugal but this hotel is of high quality and extremely clean. The sauna, steam room, and are pool are incredibly beautiful. Great location. Wonderful breakfast. The bed was super comfortable and the hotel was always quiet. I will definitely recommend this hotel to friends. I’d love to know who developed the hotel. One thing that I wish I had been told is that there was a rooftop. No one mentioned this at check-in and I just saw it in another post on Google.
TTsui FunWe had a very enjoyable stay at this hotel. The whole team provides very professional service and are always helpful. The hotel decor, room and amenities are all luxurious. The location is convenient and within walking distance to most tourist attractions in the old town. Most importantly, what you see in the hotel website is what you actually get on-site (which is not always the case)!
ZZoeSpacious room with excellent cleanliness and in a quiet location. Although it’s a bit of a walk to São Bento Station, the peacefulness and lack of crowds made it a perfect choice. For a 5-star hotel, the price was very reasonable. The breakfast had a wide variety of options and was fantastic. The fitness center equipment was in great condition, and the staff at reception promptly handled all my requests. My room’s housekeeper was also truly exceptional. Without a doubt, I’ll stay here again the next time I visit Porto.
GGuest UserDuring the trip to Spain, I chose the five-star Renaissance in Porto because it is conveniently located in the city center and almost all attractions can be reached on foot. Secondly, it is relatively new. The hotel is very clean and simply furnished. Except for not providing toothbrush sets, it has a kettle, slippers, etc., and provides a bottle of free mineral water every day. The hotel is only a short walk from the airport to the light rail. The hotel's breakfast is very punctual from 7:30 to 11:00 and is also quite rich. Here you can taste Portuguese egg tarts, which are very delicious. During this trip to Spain, this is the only hotel that requires a deposit of 100 euros when checking in, but it has not been refunded 48 hours after check-out.
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