5-Star Hotels in Samarkand Region, Uzbekistan

We loved the ambience and overall cleanliness of the hotel. The onsite restaurant offers excellent food and attentive service. Although the listing mentions a pool, we didn’t notice one during our stay. A sauna would be a nice addition to the gym. We truly hope the hotel can maintain its pristine standards — special kudos to the female staff member we saw meticulously cleaning the front exterior, brushing fallen leaves and even the red carpet. Breakfast was enjoyable but could be improved with a wider selection of protein or meat dishes. One small surprise was the charge for additional bottled water; had we known, we would have simply purchased water from the minibar. Overall, we would definitely stay here again, especially as the surrounding area is noticeably cleaner and quieter than the Registan area.

Great 3 nights stay at Movenpick hotel with all amenities. Very convenient and close to the Gour Emir monument (4/5mn by walk) and the Registan square (15/16mn). A lot of cafe and restaurants around the hotel as we didn’t book the hotel breakfast. As we are lazy to dine out, we enjoyed twice diners at the restaurant Caramelle (really juicy manti and tasteful somsa & soups) We tried the sauna (hammam was under reparation) and the fitness. We had pleasant drinks at the pool bar. So we can recommend the Movenpick hotel at Samarkand. And the room rates are very affordable for a 4,5/5* hotel.

A very comfortable hotel, with excellent facilities, cleanliness, and service. I would stay here again if I visited Samarkand again. Although the hotel is located in an exhibition park outside the city, it's quite convenient to get to the old city using YandexGo. It's suitable for tourists who want to return to modern life after a day of sightseeing. If you prefer staying in the old city, then this might not be the best choice. The breakfast, while not as extensive as some star-rated hotels in China, is still plentiful, with all the local breakfast specialties to try. The coffee, however, is just average. The view of the park from the window is breathtaking. There was a minor issue; the capsule coffee machine in the room wasn't working. I didn't contact the staff, but it doesn't detract from the overall experience.

We are so happy and satisfied with this hotel until the day we checked out. We were accused of taking the laundry bag which is worth 300k Uzbek SUM. I went up with 2 staff and it turned out it was in the drawer all the time (the funny thing is I never even touched it.) I don’t blame these 2 staff as I know it is their responsibility to make sure nothing was missing/stolen (though next time it would be appreciated if they can check it more thoroughly.) What truly pissed me off is the attitude from another female staff at the reception named Zarifa. From the moment we checked out, she just looked grumpy and when my friend said “we never used it”, she reacted with “I am sure you did” in a very rude way! Even later on, it turned out to be in the drawer in the room, she was not even apologetic (the other 2 staff at least said “sorry for the mistake.” This is one of the 2 five star hotels in Samarkand and I just hope what we paid at this hotel is equivalent to the amount of respect you show to your customers. The hotel really NEEDS to put more training in your staff’s service. By the way, we had a really nice chat with another staff named “Firdav” at the first floor bar (if I remember his name correctly, he is tall and bit skinny). He had worked in Hilton for 2 years and the professionalism and politeness he demonstrated is just another level. PLEASE LEARN FROM HIM THAT HOW A STAFF AT 5 STAR HOTEL SHOULD BEHAVE AND TREAT THEIR GUESTS!!