4-Star Hotels in Sichuan, China

Service was exceptional upon reaching the hotel. Although I wasn't able to make a booking in advance for the free pick-up transfer from the railway station, the receptionist lady was able to kindly provide an immediate service recovery. She was detailed and patient in explaining the hotel provisions as well. I also had a complimentary upgrade to a room that was more spacious. The room was clean and well-equipped with the necessary amenities, and they provide complimentary one-time covers for hygiene purposes. Location was great, less than a 5-minute walk to Baoguo Temple. Overall a good stay at this hotel!

The hotel is located in a central area of Chengdu, within walking distance to Taikoo Li and Jiuyan Bridge, making it very convenient for travel and sightseeing. The guest rooms are clean and spacious, offering tranquility amidst bustling activity, providing a peaceful resting space in the lively city center. Staff member Xiao Liu helped me extend my check-out time. He was warm and friendly, treating every guest with care. Self-driving guests can use free underground parking spaces, making travel stress-free. Here, you can experience the vibrant daily life of Chengdu up close, and retreat to your room to escape the hustle and bustle. Whether it's for a short trip or an urban stay, it is a good choice for accommodation.

First time staying at this hotel! The front desk service was incredibly warm and friendly. They even upgraded my room for free and gave me a little souvenir, which was a pleasant surprise. The hotel has a quiet and elegant book bar, perfect for relaxing with a good read. The location is excellent, right next to Su Zhe Park, which is great for a leisurely stroll. It's also within walking distance of the pedestrian street and night market, where you can find all sorts of delicious snacks and food. The room was clean and tidy, making it super convenient for getting around and exploring. The value for money is outstanding, and I'll definitely choose this place again on my next visit!

We arrived at the hotel rather late, and the staff proactively upgraded our room. The room was spotlessly clean and fully equipped. The hotel also provides a complimentary shuttle service to the scenic area, making getting around very convenient. The front desk service was attentive, the breakfast was good, and the overall experience was fantastic. We will definitely choose to stay here again if we visit Jiuzhaigou in the future.

Objectively speaking, the front desk service was excellent, and the hotel lobby and courtyard environment were also very good! However, there was a strange smell in the hallway, and an indescribable odor in the room itself. When I got into bed after washing up at night, the duvet and sheets felt damp and uncomfortable. There was also a persistent smell of urine, which wasn't coming directly from the duvet or sheets, but it lingered throughout the night. I tossed and turned and couldn't sleep well. In the morning, I woke up with many red bumps on my arms and legs. I've booked so many hotels on Ctrip, mostly prioritizing a good environment, and this is the only one that has given me such a bad experience. It's the only hotel that has made me feel this uncomfortable. I originally planned to give feedback to the front desk when checking out, but there was a family of foreign tourists complaining, so I just left without saying much. Anyway, the service itself was commendable!

Had a wonderful stay and giving it a solid 5-star rating! The hotel is in a great location on Shuanglin Road, Chenghua District, making it very convenient to get around with a short taxi ride to Taikoo Li and Chunxi Road. The room was clean and fresh, the bedding was soft for a great night's sleep, and the bathroom featured a wet-dry separation with well-maintained amenities. The front desk staff were polite and handled the check-in process efficiently. The hotel also offers a gym and a self-service laundry room, which are super practical whether you're traveling for leisure or business. The breakfast had a rich variety, catering well to local tastes too. Overall, it offers great value for money with no unpleasant surprises. I will definitely choose to stay here again next time I'm in Chengdu. Highly recommended!

We had a pleasant and comfortable stay. While the convenient location and comfortable room were appreciated, it was the genuine warmth, attentiveness and hospitality of the staff that truly made our stay memorable. Thank you for making our visit to Chengdu so enjoyable! Location: The location is convenient, with around a 15-minute walk to Taikoo Li and IFS. There are also plenty of shops nearby, making it easy to explore the surrounding area. Room: The room is clean and comfortable, and the bed is soft and cosy, allowing us to have a good rest after a day of sightseeing. Staff & Service: The staff are attentive, polite and helpful, and they genuinely try their best to accommodate our requests. I would especially like to commend Xiao Mei for her sincere smile and warm service, which made us feel genuinely welcomed. We also greatly appreciated the hotel’s flexibility in extending our check-out time. This thoughtful arrangement allowed us to leave at a more comfortable pace and head to the airport without feeling rushed, making our departure much more relaxing. I was also touched by the helpful lady from the laundry room, who greeted us warmly whenever we passed by and was always ready to offer assistance. These small but thoughtful gestures made us feel well cared for throughout our stay.

⭐⭐⭐⭐⭐ 10/10 – PERFECT FOR MUSLIM TRAVELLERS! HALAL FOOD, MOSQUE NEARBY & ABSOLUTELY AMAZING STAFF! ❤️ 🕌 HIGHLY RECOMMENDED FOR MUSLIM TRAVELLERS LOOKING FOR HALAL FOOD IN CHENGDU! If you’re a Muslim traveller visiting Chengdu, especially with elderly parents, I would HIGHLY RECOMMEND KEW GREEN HOTEL CHENGDU! One of the BEST things about this hotel is its location! There are PLENTY OF HALAL RESTAURANTS AND MUSLIM FOOD OPTIONS nearby, all very convenient to access. Even better, there is a MOSQUE WITHIN WALKING DISTANCE! 🕌 For Muslim travellers, finding halal food and a nearby mosque can sometimes be challenging, but staying here made everything so much easier for my parents. This is definitely a HUGE PLUS! ❤️ THE STAFF – SUPER DAMN HELPFUL AND ABSOLUTELY AWESOME! Now, the BIGGEST highlight of this hotel has to be the INCREDIBLE STAFF! A very special THANK YOU to ASHLEY, CASSIE, LILY AND NINA! ❤️❤️❤️ YOU LADIES ARE AWESOME TO THE MAX!!! I honestly cannot thank them enough for taking such wonderful care of my elderly parents throughout their stay. Their kindness, patience, attentiveness and willingness to go above and beyond were truly exceptional. As a daughter back in Singapore, knowing my parents were so well taken care of gave me tremendous peace of mind. They didn’t just provide excellent service; they made my parents feel genuinely welcomed, comfortable and cared for. To the hotel management, PLEASE recognise these four wonderful ladies! They are truly an asset to your hotel and deserve all the appreciation and recognition possible! 🏨 BEAUTIFUL ROOMS, BALCONY VIEWS & AMAZING FACILITIES! The room was absolutely lovely, comfortable and well equipped! One of the highlights was the BALCONY, where my parents could actually watch cultural events and performances! Such a beautiful way to enjoy the local atmosphere right from their room. And something that deserves a SPECIAL MENTION: THE HOTEL HAS BOTH A BIDET SPRAY AND A SMART TOILET!!! 🚿😍 For Singaporeans and Muslim travellers, this is honestly such a HUGE BONUS! These facilities made my parents’ stay so much more convenient and comfortable, especially at their age. 😂 MY PARENTS DIDN’T EVEN WANT TO RETURN TO SINGAPORE! This is probably the BEST part! My parents enjoyed their stay SO MUCH that they actually DIDN’T WANT TO COME HOME TO SINGAPORE! 😂❤️ They even said they wanted to STAY THERE FOREVER! Imagine sending your parents on holiday and having them enjoy themselves so much that they don’t want to return home! That alone says EVERYTHING! As a daughter, seeing how happy and comfortable my parents were means the world to me. ❤️ FINAL VERDICT – 100/10! Beautiful rooms, wonderful balcony views, excellent bathroom facilities, plenty of nearby halal food, a mosque within walking distance and, most importantly, TRULY EXCEPTIONAL STAFF! I cannot recommend Kew Green Hotel Chengdu enough, especially to Muslim families and those travelling with elderly parents. Once again, a MASSIVE THANK YOU to ASHLEY, CASSIE, LILY AND NINA! YOU LADIES ARE ABSOLUTELY AMAZING!!! ❤️ Thank you, Kew Green Hotel Chengdu, for taking such incredible care of my parents and making their holiday so memorable. Sending lots of love and appreciation all the way from SINGAPORE! 🇸🇬❤️🇨🇳 IF I COULD GIVE 10 STARS, I WOULD! ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐

Location: Around 30 minutes from Chengdu Shuangliu International Airport (CTU) via Didi, depending on traffic. Taikoo Li is approximately a 20-minute walk away. The hotel is surrounded by shops, convenience stores, malls, and restaurants, and there’s a metro station nearby. Didi: Easy to book through the app, but it’s better to wait in front of the hotel for easier pickup. Check-in: Fast and hassle-free. Just present your passport. Reception: The staff don’t speak much English, so make sure you have a translation app. WeChat is also very useful for communicating with the hotel staff. Room: We were upgraded to a room with a window, although there was no view. I think our original room was actually bigger. The bed and pillows were surprisingly comfortable, and I woke up without any body aches! However, there was no full-length mirror in the room, and no luggage weighing scale was available. Bathroom: The shower and toilet areas are separated by brown glass, which can be a little awkward if you’re travelling with friends. The shower area also gets flooded easily. The toilet is a smart toilet with a heated seat, but no bidet. Amenity kits are provided. Breakfast: The variety is somewhat limited, but the food is tasty, and the menu changes daily. There was only one meat dish available among the stir-fried dishes, while most of the other options were vegetables or noodles. The live noodle station is worth trying! I highly recommend the wontons. Other options include salad, cereal, watermelon, bread, tea, and juice. One thing I found strange was that they didn’t serve drinking water. Afternoon Tea: Served near the reception area. I wasn’t able to try it, but it looked like they offered some of the same sweets available for free tasting around Taikoo Li. Late-Night Snacks: I was only able to try the sweet porridge once, so I’m not sure if it’s available every day. If you want to try it, I recommend asking the receptionist early. Laundry: There are four washing machines and four dryers. If you plan to do your laundry, it’s better to start before 6 PM. Gym: Basic facilities are available, including a treadmill, stationary bike, and elliptical machine. Security: You can only access your assigned floor using your key card. However, since the hotel doesn’t have a delivery robot, food delivery riders are allowed to go up and deliver orders directly to your room. Taobao Deliveries: The hotel accepts Taobao orders, which is convenient if you plan to shop online while in China. Overall: A convenient base for exploring Chengdu, especially if you plan to visit Taikoo Li. The comfortable bed and pillows were a pleasant surprise, and the hotel offers useful amenities such as laundry facilities and a gym. However, communication can be challenging without a translation app, the room does not have a full-length mirror or luggage weighing scale, and the bathroom layout may not be ideal for friends sharing a room. Tips: Download a translation app, communicate with the staff through WeChat when needed, and do your laundry early. If you’re planning to order from Taobao, you can have your packages delivered to the hotel. You may also want to bring a portable luggage scale if you need to weigh your bags before leaving.

The staff were very friendly and helpful. The location is super convenient, within walking distance to Kuanzhai Alley, and there are tons of great food options like串串 (chuanchuan) and hotpot right behind it. Plus, there's a convenience store nearby. All in all, it's a very convenient place to stay! However, the cleanliness on the first day wasn't great, but after we talked to them, it was very clean from the second day onwards. Overall, it's still pretty good, and I'd choose to stay here again next time I'm in Chengdu.