4-Star Hotels in Lancashire, United Kingdom

The Grand Hotel is north of North Pier and is a huge hotel with many rooms facing the sea, and a spa, pool and gym. We stayed there for 4 nights and walked everywhere (including to South Pier and the Pleasure Beach), so the location was good for us. The hotel itself is nice and the rooms were spacious with an amazing view towards the Tower and North Pier. The pool, sauna, steam room were great, and cost only £2 per person. All staff we encountered were friendly. We would stay here again.

On arrival cups were very dirty and sticky toilet didn’t look like it had been cleaned properly night manager had to clean it for us himself which he did do but that should not have happened in first place also I understand fire doors need to be kept closed but should be open on a morning as I was wakened constantly for about 3 hours was not happy at all  offered us a free drink no other compensation offered no a happy customer 😡😡😡

The hotel and entrance are great, no complaints there. I’ve been a regular at another hotel within 5 miles of here, where the facilities are immaculate and the rooms are always meticulously clean. So I had high expectations. On walking into my room (250), it was freezing. I immediately turned on the electric radiator, but was woken up at 2am by the thermostat flicking on and off repeatedly. The digital screen kept lighting up and going off it felt like there was a rave in my room. Highly annoying and not conducive to a good night’s sleep. Before bed, I went for a shower and splashed foamy suds around as you do. After finishing, I was washing down the inside of the shower cubicle and noticed what I thought were leftover soap suds near the door handle. I went to wipe them off and I can tell you now, they were not soap suds. Absolutely disgusting. The previous occupant clearly lacked basic hygiene, and although it shouldn’t be expected, the cleaners really need to have a keener eye for detail. This sort of thing should never be missed. Photos attached for reference.

Food was very nice and facilities are bigger than any other 4 star hotel I've been through. Staff are friendly and helpful too.

The hotel room didn't have enough storage for the three of our clothes. The towels weren't replaced every day which I find very poor. Also there was a mark on one of the towels and my mum actually found it rolled up and put back into storage in bathroom. This was extremely poor. The staff were really nice and friendly. I found the hotel to be clean. However, due to heatwave and lack of clean towels I find this really poor service. The breakfast had a good variety and was nice. It was also close to south pier but really good location.

Excellent stay, excellent dinner, excellent spa experience and breakfast buffet that is second to none! The Mecure really do know how to provide a great customer experience and every single staff member is courteous, polite, helpful and friendly. The rooms are enormous and if you are lucky enough to get a courtyard one, your eyes are in for a treat. Sue and Lucy in the spa are marvellous and even the chambermaid staff, especially Deborah worked with a smile and was helpful with directions. If you stay in a courtyard room you will understand why directions are needed. 😀. All in all I had an absolutely fantastic Mother’s Day stay!

This was my second stay at the hotel, and once again it did not disappoint. I first stayed here last August with my family, and this time I returned with my husband for a peaceful getaway. The calm, relaxing atmosphere made our stay truly enjoyable. A lovely place to unwind, and we would happily come back again.

We had a wonderful 4 nights at Thurnham Hall. The person who checked us in on the Sunday was very pleasant and welcoming. We walked the grounds and they were lovely and very well looked after.The Spa and pool were excellent. Thank you for providing such a lovely hotel for us to stay at and spend time visiting with our Lancashire relatives.

Easy to find. Parking a short distance from entrance. If you are in anyway disabled you can drop off my main entrance but cannot park. There is no lift in the hotel so if disabled you are going to need to ask for a ground floor room. I didn't know there was no lift so they had to quickly change my top floor room to ground floor room. They did this effortlessly despite being fully booked. The room smelt unpleasant so I kept window open and used air freshener. There was no remote for the TV and when they found a spare remote, the TV didn't work. They brought in a second TV and the manager was a hilarious man who made me roar with laughter as he tried to resolve the issues. The food was good. I stayed two days. I would come back.

Our initial room was very dusty and had a smell of cigarette, my wife made a complaint and reception staff were very helpful, they came to our room and witnessed the dust and changed us to another room with a free dinner although we did insist that we did not mind to pay we did not want them to feel as if we were taking the micky but we have a little that very sensitive.