4-Star Hotels in Lancashire, United Kingdom

Bathroom wasn’t cleaned properly and had no toilet roll or towels in. Tv didn’t work on the wifi or normal tv channels. There looks like there has been a leak and chunks of concrete were loose under the window-ledge. The positives were the Sea view and tower view from the room and the power in the shower was great. The room did also have a fan, an Iron and board, safe and hair dryer. Staff were friendly and helpful. Car park was fine for £7 and you could park until midnight on the day of check-out. The room in general was dated and in need of an uplift, but it was ok for a base for 1 night.

Loved our stay at the imperial hotel. The staff was so friendly and welcoming upon arrival. Room was cleaned before returning every night. Fresh towels and toiletries re stocked along with tea and biscuits. We stayed for 3 nights me the misses and our 2 children and loved every minute of it we will be back. If I had to be nit picky the hotel catering more for the older generation with not much for the kids to do. But we was out all day so didn't really matter. When we got back she still bopped aways to the 80s music dancing of the dance floor 🤣 oh and we could see the tower from our window

The hotel and entrance are great, no complaints there. I’ve been a regular at another hotel within 5 miles of here, where the facilities are immaculate and the rooms are always meticulously clean. So I had high expectations. On walking into my room (250), it was freezing. I immediately turned on the electric radiator, but was woken up at 2am by the thermostat flicking on and off repeatedly. The digital screen kept lighting up and going off it felt like there was a rave in my room. Highly annoying and not conducive to a good night’s sleep. Before bed, I went for a shower and splashed foamy suds around as you do. After finishing, I was washing down the inside of the shower cubicle and noticed what I thought were leftover soap suds near the door handle. I went to wipe them off and I can tell you now, they were not soap suds. Absolutely disgusting. The previous occupant clearly lacked basic hygiene, and although it shouldn’t be expected, the cleaners really need to have a keener eye for detail. This sort of thing should never be missed. Photos attached for reference.

Really friendly welcome. Very clean and bright inside. Lovely pool. Would definitely stay here again. Also great location for the motorway and to get int Lancaster.

The hotel room didn't have enough storage for the three of our clothes. The towels weren't replaced every day which I find very poor. Also there was a mark on one of the towels and my mum actually found it rolled up and put back into storage in bathroom. This was extremely poor. The staff were really nice and friendly. I found the hotel to be clean. However, due to heatwave and lack of clean towels I find this really poor service. The breakfast had a good variety and was nice. It was also close to south pier but really good location.

Excellent stay, excellent dinner, excellent spa experience and breakfast buffet that is second to none! The Mecure really do know how to provide a great customer experience and every single staff member is courteous, polite, helpful and friendly. The rooms are enormous and if you are lucky enough to get a courtyard one, your eyes are in for a treat. Sue and Lucy in the spa are marvellous and even the chambermaid staff, especially Deborah worked with a smile and was helpful with directions. If you stay in a courtyard room you will understand why directions are needed. 😀. All in all I had an absolutely fantastic Mother’s Day stay!

This was my second stay at the hotel, and once again it did not disappoint. I first stayed here last August with my family, and this time I returned with my husband for a peaceful getaway. The calm, relaxing atmosphere made our stay truly enjoyable. A lovely place to unwind, and we would happily come back again.

Reception staff she was really helpful and sorted the hiccup about booking out efficiently.. the room average but clean and all you needed. Bed was comfy pillows lumpy thou .. and breakfast was extra so didnt have any and expensive for a tues night ..

We had a wonderful 4 nights at Thurnham Hall. The person who checked us in on the Sunday was very pleasant and welcoming. We walked the grounds and they were lovely and very well looked after.The Spa and pool were excellent. Thank you for providing such a lovely hotel for us to stay at and spend time visiting with our Lancashire relatives.

Easy to find. Parking a short distance from entrance. If you are in anyway disabled you can drop off my main entrance but cannot park. There is no lift in the hotel so if disabled you are going to need to ask for a ground floor room. I didn't know there was no lift so they had to quickly change my top floor room to ground floor room. They did this effortlessly despite being fully booked. The room smelt unpleasant so I kept window open and used air freshener. There was no remote for the TV and when they found a spare remote, the TV didn't work. They brought in a second TV and the manager was a hilarious man who made me roar with laughter as he tried to resolve the issues. The food was good. I stayed two days. I would come back.