4-Star Hotels in Lancashire, United Kingdom

Booked a twin room as it was me and my son ended up with a double . Paid for breakfast took so long to get the food out on the hot plates kept having to ask for stuff like bread , bacon , sausages asked for pastries as none left told no and was still within breakfast times . Female showers at the pool changing rooms were vile and needed cleaned .

Excellent breakfast and evening meal in the Palm court restaurant. Staff very pleasant. Evening entertainment every night. Great location with tram station right outside. Very good value for money for seaview superior room. Cheaper standard rooms need attention in regards to facilities and cleanliness but still good for price. Interesting historic hotel.

The hotel and entrance are great, no complaints there. I’ve been a regular at another hotel within 5 miles of here, where the facilities are immaculate and the rooms are always meticulously clean. So I had high expectations. On walking into my room (250), it was freezing. I immediately turned on the electric radiator, but was woken up at 2am by the thermostat flicking on and off repeatedly. The digital screen kept lighting up and going off it felt like there was a rave in my room. Highly annoying and not conducive to a good night’s sleep. Before bed, I went for a shower and splashed foamy suds around as you do. After finishing, I was washing down the inside of the shower cubicle and noticed what I thought were leftover soap suds near the door handle. I went to wipe them off and I can tell you now, they were not soap suds. Absolutely disgusting. The previous occupant clearly lacked basic hygiene, and although it shouldn’t be expected, the cleaners really need to have a keener eye for detail. This sort of thing should never be missed. Photos attached for reference.

First time using Holiday Inn Good things are Spacious room with great standard Comfortable and clean bed & pillows , and towels ( a big and a small for one person each ) Has kettle and tea/ coffee with treats ( biscuits) Has a hair dryer and an iron with an iron board inside the wardrobe. It has a round table and a sofa chair on top of a worktop table and chair . It has a small gym , a swimming pool and jacuzzi . Can include breakfast and dinner ( has restaurant) and can order to the room ( room service) I only brought bed and breakfast and breakfast is great choices and plenty. Even for gluten free options! Bad things Hotel lift has broken and put me on 3rd floor but I can request the staff to give me on the ground floor ( said last room / no other choice) twin room . It is better to write the request that in the event of lifts are not working to give ground floor or lower floor. Kettle has no sieve ( may be broken before me. ) The sofa chair has a stain before me . Overall very good service and great room and has good facilities.

The experience was very good. I visited with my children. They enjoyed the breakfast especially the waffle. Luggage storage was amazing too. After checking out, we had to keep our Luggage as the train time was still hours after check out. Easy access to the attractions and the tram and bus stop close to the hotel. The room size is okay, but it would have been better if there was ventilation, especially in this hot weather.

Excellent stay, excellent dinner, excellent spa experience and breakfast buffet that is second to none! The Mecure really do know how to provide a great customer experience and every single staff member is courteous, polite, helpful and friendly. The rooms are enormous and if you are lucky enough to get a courtyard one, your eyes are in for a treat. Sue and Lucy in the spa are marvellous and even the chambermaid staff, especially Deborah worked with a smile and was helpful with directions. If you stay in a courtyard room you will understand why directions are needed. 😀. All in all I had an absolutely fantastic Mother’s Day stay!

The lakeside cabins offer stunning views, and there are plenty of activities, making it perfect for a family vacation. The resort has a convenience store, and the restaurant food quality is high. Even without a car, you can still enjoy a great holiday within the resort grounds.

Self catering studio set in beautiful grounds was perfect for our 2 night stay. We really enjoyed the wine tasting evening with Alberto and the History of the Hall talk with John. Only marked down on amenities because the restaurant and bar were closed , due to the owners being on holiday and we weren't made aware this at time of booking.

Easy to find. Parking a short distance from entrance. If you are in anyway disabled you can drop off my main entrance but cannot park. There is no lift in the hotel so if disabled you are going to need to ask for a ground floor room. I didn't know there was no lift so they had to quickly change my top floor room to ground floor room. They did this effortlessly despite being fully booked. The room smelt unpleasant so I kept window open and used air freshener. There was no remote for the TV and when they found a spare remote, the TV didn't work. They brought in a second TV and the manager was a hilarious man who made me roar with laughter as he tried to resolve the issues. The food was good. I stayed two days. I would come back.

Our initial room was very dusty and had a smell of cigarette, my wife made a complaint and reception staff were very helpful, they came to our room and witnessed the dust and changed us to another room with a free dinner although we did insist that we did not mind to pay we did not want them to feel as if we were taking the micky but we have a little that very sensitive.