4-Star Hotels in Banten, Indonesia

Service was great all around, location cannot be beat if you have an event at ICE, literally just a stone’s throw away, very convenient if you’re in Jakarta for that purpose. Room cleanliness can be improved though, there was a smell of undried laundry and even had a bug visitor one night!! But location really cannot be beat, that convenience alone was worth staying there. Shuttle service available to nearby mall as well!

I stayed here as a solo traveler and was really impressed. The staff were friendly and helpful, making me feel welcome from the start. My room was clean, spacious, and had a balcony with a beautiful view. I love that all rooms are non-smoking. The Wi-Fi was fast, and the smart TV let me watch Netflix and YouTube with ease. The location is also great, close to the BSD area. Highly recommended for a comfortable and convenient stay!

The hotel's located inside the airport, really close to baggage claim and check-in. It's also super clean and the breakfast was good. I'd definitely stay here again on my next business trip.

Very nice room and spacious, breakfast spread was great too and cooked very good sunny side up eggs. Forgotten to return my hotel card but I will be back next month again and stay at same hotel and also return the room key.

The room was clean and quite spacious. The power outlets were compatible with those in our home country. The staff were all very polite and enthusiastic. The hotel breakfast mainly consisted of Indonesian food; there weren't many Western options and no Chinese dishes at all. My only complaint is that bottled water isn't provided in the room; they only refill drinking water in a glass bottle, which I felt was not very hygienic.

Stayed at Swiss-Belhotel Airport Jakarta, enjoyed comfortable rooms, friendly staff, convenient location near airport, tasty breakfast, and excellent service. Perfect for travelers seeking relaxation and convenience.

Good location in Banten, everything are good only the room size a bit too small, even after upgraded, especially toilet.. But so far the service and breakfast are above par.

Note: Keep in mind this is an airport hotel. I generally stay 2-times per year since opening based on convenience. It works well as a 3-Star hotel. The room last night showing wear, especially the bathroom. Bedding is good, towels are great, electric outlets good and convenient, everything good for overnite airports stay. Restaurant is open at 2:00AM has good spread of food items however the freshest probably between 2 - 5:00AM, but again it’s a big spread of items. The service at the restaurant is very good and very friendly. All in all service and friendliness is very good throughout

1. Stayed with my colleagues. Reserved a king size room with two single beds. Called them in order to make sure there are two single beds for myself and my colleague. Was disappointed since no arrangement was made. In shower room, should have water tab. Only hand and overhead shower was available.

The hotel is above a home furnishings mall. The facilities are new, the rooms are clean, and the breakfast is fairly good. However, the major downside is that the room has an internal window, which basically means there is no real window at all. This was not mentioned during my booking or at check-in.