Posted on Oct 10, 2026|Superior King Room
katherinehuThis hotel is run by Chinese owners and is located not far away—about a 10-minute walk, which is very convenient. There is a free airport shuttle service, and Chinese signs can be found everywhere. The room size is adequate, and toiletries and slippers are provided.
Areas for improvement:
1) We were asked to download an app upon check-in, which felt inconvenient and we declined.
2) The rooms lack soundproofing; we could hear noises from the adjacent room in the middle of the night, making it very noisy.
3) The variety and quality of the breakfast leave much to be desired.
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Price per night from:€25
Posted on May 25, 2026|Deluxe Queen Room
Guest User
Excellent value for money with great facilities and service
I had a very pleasant stay at Swiss-Belhotel Airport Jakarta. The hotel offers excellent value for money and is conveniently located with many amenities nearby, including restaurants, shops, massage facilities, spas, hair salons and convenience stores.
The breakfast buffet was very good, with a nice variety of local and international options. The food was fresh and the service team was attentive throughout.
The staff were professional, friendly and always willing to help. A special mention to the housekeeping team for their attention to detail and the excellent cleanliness standards maintained during my stay.
Other highlights included:
✅ Complimentary airport shuttle service
✅ Beautiful rooftop swimming pool
✅ Well-equipped gym with quality equipment
✅ Good massage and wellness facilities
✅ Comfortable rooms and reliable Wi-Fi
Overall, a comfortable and enjoyable stay with great service and facilities. I would definitely stay here again when visiting Jakarta.
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Price per night from:€32
Posted on Feb 23, 2026
Guest User
Had a cosy, quiet and enjoyable 5-night stay at Herloom's one-bedroom premier twin room. Experienced some problems with the balcony door and bad odour from below the kitchenette's sink, and the support came to rectify the issues promptly. Breakfast was fantastic. All the hospitality staff were courteous and, without fail, asked for feedback for improvement. Kudos to the customer service team! Special shout-out to Ranti, who greeted us every morning with her bright smile and was prompt to help with all the requests we had during breakfast. Great service with sunshine smiles even on rainy days! Will definitely recommend Herloom Hotel and Residence BSD to travellers for a comfortable stay at BSD.
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Price per night from:€64
Posted on Aug 16, 2026|Superior King Room
Anonymous UserI hate using this to open the door. Is very inconvenient....I have to stand at the door for about 30second to wait the apps to load.
No one like to download the apps and register for 1 time us purpose. After I check out I will delete the apps. You don't have a lot of hotel worldwide. The point collected will be gone. What's the point???
Hotel is located at the Mall. But the mall has nothing to shop and just a simple convenient store located at basement but open from 10-10 only...
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Price per night from:€21
Posted on Aug 18, 2026|Deluxe Room
Guest UserThe cleanliness was perfect, and the service from the reception to security was incredibly friendly.
The food was standard, nothing spectacular.
However, the facilities are a bit outdated. The room design is too rigid and old-fashioned. It could really use some updates, perhaps with stickers or other decorative touches to make it more appealing.
The TV isn't a smart TV, which is quite behind the times. For a 4-star hotel, I'd expect more updated facilities. Also, only two bottles of water were provided. I suggest having a water refill station (like a dispenser) in the hallway. Water is cheap, but providing easy access to more water would make a huge positive impact on guests and show a great deal of care.
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Price per night from:€15
Posted on Sep 6, 2026|Villa Deluxe
Guest UserAlways love staying here for a staycation, because it doesn't feel like I'm in Tangerang haha. Unfortunately, the bed is a bit hard and the water heater is no longer usable. Hope they replace them soon.
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Price per night from:€39
Posted on Jul 14, 2026|Deluxe King Room
IchakamilEverything was absolutely great! The location is strategic, and the food was delicious. However, I do have one complaint: the room had a bit of a musty smell when we first entered. I hope this can be looked into. Also, during breakfast, there were some black bits in the orange juice. Even after changing glasses, it was still there. We informed the staff, and they immediately responded and offered us complimentary watermelon juice. All the best, Hotel Santika!
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Price per night from:€31
Posted on Sep 19, 2026|Deluxe Queen Room
Anonymous UserI stayed here during a layover. The hotel was well-maintained and I slept comfortably. One thing that bothered me was that the queen-sized bed had a single-sized sheet placed horizontally, so my feet were directly on the mattress. It felt strange that they didn't use sheets that fit the bed size. The pickup from T2 at the airport was from 'E'. The free shuttle service to and from the airport was very helpful.
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Price per night from:€30
Posted on Sep 18, 2026|Executive King Room
Anonymous UserThe room was comfortable and well soundproofed, making it ideal for a peaceful rest before or after a flight. The hotel’s location is very convenient, with plenty of food options nearby.
However, the breakfast selection could be improved, as the current variety is rather basic and limited. Overall, it was a pleasant and convenient stay.
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Price per night from:€43
Posted on Jun 8, 2026|Superior King Room
Anonymous UserStayed here for a business trip. The facilities were pretty average, not what I'd expect from a hotel of this caliber. There were no USB outlets, and no power outlets under the desk for working. On the plus side, the staff's English was excellent, and it's quite close to the airport. The hotel has a convenient direct link to the mall, but the mall itself was just okay – a bit chaotic and not very high-end, more like a market, so not great for shopping.
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Price per night from:€46