4-Star Hotels in Iwate Prefecture, Japan

The room size is quite spacious for Japan; there's plenty of room for two 20-inch suitcases. Free toiletries are available on the first floor, including bath salts, face masks, facial cleanser, and lotion samples. The room also comes with a comfortable yukata. Breakfast is very generous, featuring local specialty Kougen milk (the hard-to-find glass bottle version), and the hotel's homemade grape-flavored milk jam is also worth a try. The hotel is connected to a convenience store on the first floor, and you can enter the hotel from Lawson using your room card (especially convenient on snowy days as the road facing the hotel's main entrance is less accessible than the convenience store's entrance). It's right opposite Morioka Station, and you can walk to Kaiun Bridge in a few minutes. From Kaiun Bridge, you get a superb view of Mount Iwate.

The hotel staff are very warm, polite and attentive. Very satisfied! The room I booked includes a semi-open-air bath, which is a great environment. The room was also cleaned very well. Breakfast and dinner were also very rich and delicious. Highly recommended!!!!

Fantastic, I'm very satisfied! The hotel is less than a 10-minute walk from Morioka Station and seems quite popular. It's very clean and the facilities are modern. You can pick up toiletries, tea bags, and instant coffee on the first floor. From the window, there's a beautiful mountain view, and Kaiun Bridge is right below. The breakfast was also good, with some local specialties.

All well. The car park entrance is a bit hard to find if you’re driving but very convenient if you are using the train. Close to a observation desk near the train station

The check-in staff introduced the hotel attentively and cleaned the room attentively. The ski rental staff are very patient.  But the quality of the food in the restaurant is average, and all the shrimps in the seafood are rotten. And some of the waiters are not polite to the guests. 

The room was nice, spacious, and comfortable. The main highlight is the hot springs, with a wide variety of options. I especially recommend the hot springs in the side buildings, as they have better facilities. Breakfast and dinner are buffet-style with a good selection of food. There's live instrumental music every night during dinner, and folk performances in the hotel lobby every evening. The shuttle bus is punctual, with dedicated staff for pick-up and drop-off. I would definitely stay here again.

The hotel's location is excellent, just a 3-minute walk to Kaiun Bridge. Parking is mechanical and costs 1100 JPY per day. The in-room toiletries are from DHC, which is a nice touch! What truly stands out, however, is the hotel's breakfast on the top floor. The view is absolutely stunning, with clear sights of Mount Iwate. The restaurant staff are incredibly energetic and friendly – they truly deserve praise! The cleaning staff were also very polite.

Very good feeling, as soon as you arrive at the hotel, there is a friendly staff reception, help to help with luggage, the check-in process has a detailed explanation of the service staff, smiles, kind and cute, and at the same time explain the hotel facilities and the layout of the room. Space, we are here during the period, Had a wonderful dinner (kaiseki cuisine) and a hearty breakfast, everything was very good, I hope to stay next time.

We had a pleasant stay in general. However, room ceaning service needs to be improved. Our group of people have a few bad experiences. 1) after returning to room after the day, there was a used mask left in the bathroom. There’s also a day without providing onsen towels and we had to bring over the mid size ones 2) the door of my friend’s room remained open after the cleaning service (a 3M sticker with なすし2 sticked on wall). Glad there’s no missing items 3) another room, there was blood and urine stint left on the toilet cover! I hope the hotel can take it seriously as it indeed ruins the brand of IHG and bad customer experience.

I was disappointed that the hotel homepage did not state that the restaurant was not operating during the day and evening. The breakfast was very delicious.