4-Star Hotels in Kagoshima Prefecture, Japan

Despite the rainy weather everyone seemed really friendly and easy going. The staff took great care of our needs and was really attentive. Even though we dont speak Japanese, communication was possible. Some people of the staff also spoke English. The room and amenities were great and clean.

This hotel boasts a perfect location, directly opposite JR Kagoshima-Chuo Station, and is conveniently connected to the station and bus terminal via an underground passage. This makes it incredibly easy to access the Shinkansen, city trams, and airport buses. What's even better is that the hotel lobby and some guest rooms offer breathtaking views, allowing you to take in the magnificent Sakurajima volcano and the dazzling city night lights. As mentioned in other reviews, the rooms are spotless and well-equipped, truly embodying the consistent cleanliness and thoughtful design characteristic of Japanese hotels. Enjoying the breakfast buffet in the morning, featuring dishes prepared with local Kagoshima ingredients, was a highlight. In particular, getting to savor the traditional and delicious 'chicken rice' made with rich chicken broth was a fantastic way to energize for the day's adventures. From check-in to check-out, the hotel staff consistently displayed professional and warm hospitality, making the entire stay incredibly comfortable and relaxing. Even as just a stop along my journey, it provided a level of comfort and convenience that far exceeded my expectations.

Next to Maruo Onsen Station, you can see Sakurajima if the weather is good. The hot spring is a sulfur spring, which is very beautiful in white and blue. There is also a hot spring steam sauna. The only bad thing is that the buffet has a lot of varieties but the taste is quite average. However, for a price of just over 600 yuan for one night and two meals, it is perfect.

Extremely satisfied! The location is super central and convenient for getting around. The view from the hotel window was a complete surprise – absolutely stunning. The congee for breakfast was particularly delicious 😋 - fantastic! The hotel's hygiene and facilities are absolutely impeccable.

It took a long time to choose a hotel in Ibusuki, and there were very few pictures and information about Xiu Sui En. However, after seeing netizens commenting that its kaiseki cuisine is its specialty, as foodies, we decided to book this hotel with the mentality of giving it a try, and the result! Really like it! Service: Regarding the service, it is really a detail that only traditional Japanese hotels have. After we checked in, a pair of waiters came to pick us up and take us to the hot spring (private hot spring only costs about 100 yuan) and take us there. The restaurant (you must try the food, it is exquisite and delicious), the most surprising thing is that my slippers (fur slippers) were scorched and wet by the rain when I entered the door. I even jokingly asked my husband if they would see that my shoes were wet. Then help me dry it, otherwise I will have to wear wet shoes again the next day and end up going out the next morning! It was really dried (because one of them got smaller and shrunk hahaha, so it was definitely dried), and when we asked for any service, they would not ask us which room we were in, their waiters would remember us and serve us directly. We have arranged everything. Having said so much, we still have to experience it ourselves, haha.

I originally wanted to book the highly recommended Shiroyama Hotel, mainly to see the active volcano scenery in Kagoshima! But I booked too late. I saw that this art hotel was also said to offer good value for money. The only downside is that it's a bit far from Kagoshima-Chuo, so you'll need to take a taxi, otherwise, the bus ride takes over half an hour. The room with a view is indeed outstanding. However, the hotel is a bit old, and the facilities are a bit dated. Plus, there's no hot spring, and the only swimming pool is closed in winter. There's also an outdoor spa that requires advance booking and a swimsuit, which I unfortunately didn't bring, so I had to give it a miss. The front desk staff spoke good English. The only issue was that on weekends, breakfast was super crowded, and we had to queue for half an hour 😮💨. However, the breakfast spread was quite rich. Overall, it's not bad, especially suitable for those traveling by car.

We ended up in a magnificent corner room with a view of Sakurajima - possibly the best room in the hotel - but only after a struggle. On arrival, we were told that our Standard King room was double-booked and we would have to move after one night to a smaller room. The hotel blamed the mix-up on Trip.com. Since we had booked almost two months prior and had arrived first, this didn't wash. We pressed our claim and the result was good. A lovely, modern room with exceptional facilities - including a private sauna - and magnificent view. But it speaks poorly of the hotel's customer service that it took some determined push-back to achieve this result. The hotel's initial attitude was that the we should lose out over a mix-up that had nothing to do with us. A first-rate place, if you can trust the booking.

The facilities are complete, and the front desk is on the third floor. The location is great, very close to the Planetarium business district. There's a large Don Quijote right across the street from the hotel. It's about a 10-15 minute walk from the station, so not too far. The service is excellent and the staff are very friendly. Coming from Fukuoka to Kagoshima, I felt the rooms here were quite affordable! 😂

This was my first trip to Kagoshima, Kyushu, and your hotel's setting was absolutely stunning, offering distant views of Sakurajima volcano. The hot springs within the hotel also have excellent water quality, especially the open-air bath where you can gaze at Sakurajima. If the weather is good, you can even catch the sunrise around 5:30 AM, truly experiencing the majestic power of nature! The hotel's buffet breakfast lived up to its reputation and was definitely worth the price! Plus, there's a free shuttle bus service daily from Kagoshima-Chuo Station to the hotel. All in all, it's a high-quality hotel well worth staying at for anyone visiting Kagoshima.

Mediocre, and quite small. It's close to Central Station, about a kilometer's walk away. The hotel's breakfast was a letdown; the signature chicken soup rice was clearly instant, and not even a good instant meal. Half the fruit in the yogurt, fruit, and muesli bowl was frozen. Also, the hotel doesn't provide complimentary water; you have to buy it yourself.