Featured facilities: Exclusive Beach Area, Children's Playground, Airport Pick-up Service
Very Good
33 reviews
8.5/10
1 night
From VND 879,184
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8,3/10
Very Good
LLost & LepakYes. The location is good, the room is clean and the service was good.
The mattress was shaky and the toilet was smelly. I changed my room for third time and the customer service was good. Not having any pleasant stay due to the mattress but nothing to complaint since they assisted me with third time of room arrangement.
My room facing to road and can heard the speeding sound during mid night. Overall it’s fine if you just prefer short vacation. Not waiting too long for the lift and this is something good.
YYasminYasir⭐⭐⭐⭐⭐ Excellent Stay in Cameron Highlands
I had a wonderful stay at Oakwood Cameron Highlands. The hotel is new, modern, and very well maintained. The rooms are spacious, clean, and comfortable, with beautiful views overlooking the golf course. The cool Cameron Highlands weather makes the stay even more relaxing. Guests frequently praise the cleanliness, friendly staff, and convenient location near popular attractions and Brinchang night market.
GGuest UserStaff are extremely friendly, the place was a really relaxing and beautiful getaway. Although the beach was not sandy as it was filled with dead corals, snorkeling around the area was quite beautiful. The transport to the resort is also very convenient as they provide rides from the main village.
AAnonymous User* Spacious room.
* Free and easy parking.
* Very close to attractions around Kea Farm such as the sheep sanctuary and Kea Farm market.
* I like that you can go straight to your room from the parking area without having to pass through the lobby every time (great for introverts 😆).
* My room on Level 12 was very cool and comfortable. No air-conditioning, but I didn’t even need to switch on the fan.
Customer Service
* Customer service was average and could be improved.
* In my experience, most of my requests were not fulfilled (e.g. extra pillows).
* However, late check-out until 1pm was approved.
* Drinking water was not replenished, but got coway which i love
* They do provide a WhatsApp contact, which makes them easy to reach without having to call.
Facilities
* WiFi was good.
* Didn’t get a chance to use the gym or playground.
* The pool is small and very basic. The water wasn’t cold, so it’s nice for a swim.
Bathroom
* Water pressure was excellent.
* Unfortunately, my bathroom had a urine smell.
* Housekeeping came three times after I reported it, but the smell was still there during my stay.
* To be fair, the hotel was very receptive to my complaint. Whether it has been fixed since then, I’m not sure.
Other Notes
* My requests and emails were generally not entertained.
* Despite what people say on *******, I did not experience anything **********. ( hotel, not an apartment )
* The hotel was quite busy with guests, so it never felt empty or creepy.
FFarahbaini MohamadGreat beachfront and pool—my kids absolutely loved it! We’ll definitely be coming back again soon. The only downside was the buffet breakfast, which felt quite basic and not very tasty. Other than that, everything else was excellent. I’d suggest grab-ing food from outside instead, as there are plenty of eateries nearby.
AAnonymous UserHad a wonderful stay at Genting! We were on Level 45, and the view was absolutely stunning. We could even see the Kuala Lumpur skyline from our room, especially at night. The room was comfortable, clean, and the scenery made the stay even more enjoyable. Waking up to such a beautiful view was definitely the highlight. Would love to come back again!
GGuest UserThis is our first stay in ion delemen for 4D3N. The unit is very spacious and clean however we faced some difficulties as below.
1. Broken bedframe: One of the room bed is broken and we have reported to the reception immediately however no action was taken nor any updates was received. There are difficulties every time when we sleep on it as it is unstable.
2. Wifi connection: Throughout our stay, we unable to connect to hotel WiFi and no action was taken to rectify it.
3. Noisy door: There's a very annoying sound every time when we open or close the room door.
KKhairi AsyrafI recently stayed at AC Hotel by Marriott Kuantan and had a very pleasant experience. Jeff at the reception was very polite, friendly, and helpful throughout our stay. We were also pleasantly surprised to receive an anniversary cake in our room after I had placed a special remark during booking — a very thoughtful gesture by the hotel.
Overall, we were very happy with the stay. The swimming pool using salt water was definitely a plus point and made the experience even better. The breakfast was good and the food tasted great as well. Highly appreciated the hospitality and service provided by the Marriott team. Never disappointed of choosing Marriott!
GGuest UserThe room is spacious and clean. I love the ambience and the hotel is quite big so u have to walk around to get to your room. The view is nice and overall is good. But there is no iron and iron board in the room which is kind of bummer. Else than that all ok
GGuest UserI’m Very disappointed with the cleanliness and condition of the room. Check in je terus nampak sink pipe dalam bathroom bocor sampai lantai basah. Sofa pula sangat hapak, busuk, lusuh dan berbulu . and then bed pun ada sehelai rambut, meja bulat pun masih kotor macam tak properly clean before guest masuk. Overall memang rasa maintenance dan housekeeping sangat tak memuaskan. tak berbaloi dengan harga 300+/night😔
before book ada nampak review dkt tiktok apps mmg bad review tapi still juga nak book sebab nampak bilik and view cantik, tapi menghampakan sangat.
so far staff semua ok, cuma kebersihan jela out.
Hopefully pihak management boleh ambik iktibar dan improve service serta kebersihan untuk future guests.