4-Star Hotels in Otago, New Zealand

The hotel staff were incredibly warm and provided excellent service. We arrived early, around noon, and they kindly allowed us to check in ahead of schedule. Seeing that we were elderly and didn't speak the local language, they thoughtfully printed out a hotel guide in Chinese and had a staff member escort us to our room (as the hotel is quite large). This made our check-in process so easy and we felt truly cared for. The hotel facilities are comprehensive, clean, and tidy. The location is also excellent, right by the lake, and transportation is convenient. We just took bus No. 1 from the airport, got off, and it was only about a hundred meters walk. The breakfast was good, and the restaurant had a particularly beautiful ambiance!

I booked this hotel because I had an early 7 AM flight. It's easily accessible from Queenstown via bus route 1, and bus route 3 takes you to a supermarket near the airport, which is super convenient. I had originally planned to walk to the airport (about a 20-minute walk), but I easily caught a taxi at 5 AM for 20 NZD. The front desk staff was very friendly and attentive, especially a lady with a French accent. The front desk closes after 8 PM, but you can self-check-in/out with a key card. The room itself was well-equipped, thoughtfully laid out, clean, and tidy, with kitchen facilities and a washing machine.

I stayed at this hotel two years ago, booked through Ctrip, and without hesitation chose Avani Queenstown Hotel again on my return to Queenstown. It used to be called 'Okas' but has been rebranded and renovated into hotel apartments. Be sure to pick a lake-view apartment – the scenery is stunning. The hotel also has a loft room type with a huge balcony, but the room itself is small and requires walking up stairs, which isn't ideal if you have a lot of luggage. I recommend choosing a lake-view room on the 8th or 9th floor, as they are the largest; you can just relax in the room and not even feel the need to go out. Queenstown is as vibrant and beautiful as ever! And definitely don't miss the butcher shop near the airport, opposite Red Supermarket! The meat quality is excellent, and they have the viral glass-bottle milk – one of the best milks in New Zealand! I'll definitely come back to Queenstown and choose Avani Queenstown Hotel again!

Amazing hotel. Good service and friendly staff members. Nice king bed and we had an extra sofa bed which is a bonus, it was set-up for free for us as my partner sleep snoring very loudly. The location is great and easy to find. The downgrade was the parking, there was no free parking as we had to pay $20 per 24hr. So we had to spent $60 just for parking, its ridiculous expensive. The hotel should've provide it free parking. But other than that the stayed was amazing. Had a great restaurant by the wharf and the food is amazing and bonus with an amazing views.

The place is spacious and the location is excellent. It is right next to the main road. After watching the little penguins, you can buy fast food nearby before returning to the hostel. The room is spacious and there are staff on duty at night. You can park at the door, which is very convenient

The room is very comfortable, the facilities are complete, and the particularly good place is that there is a bathtub that can be SPA, which is so cool! The boss is from Beijing and very talkative. There is a supermarket and a variety of food nearby, which is very convenient.

The room didn't feel as spacious as described, but the amenities were excellent, and the service was great. I loved having a heated towel rack. The mountain view from the window was fantastic! The service was also very good, and free parking was a bonus. It's a bit far from the bus stop, so it's more suitable if you're driving. It's very quiet, which is perfect for light sleepers.

The location is convenient, just a 6-minute drive to downtown Dunedin, and within 3 minutes there are various dining options. The Botanical Garden is right next door. The room was clean and a good size, though the closet in the loft was a bit small. Going downstairs to use the restroom at night was also a bit inconvenient. Furthermore, the loft doesn't have a stove for cooking, only a microwave, and there's no drying rack for dishes and cutlery. The best part is the free self-service washer and dryer, but they can't be used after 9:00 pm.

It's still almost a 20-minute walk from the city center. It's a two-bedroom apartment, costing 2000 yuan per night. The living room and one of the bedrooms face the lake, which is quite nice. It was relatively clean, and the bedding was very comfortable, so I slept soundly. Right outside is the pick-up point for fjord tours. The staff were indifferent and provided almost no service. The heating suddenly stopped working at night. When I called, they said someone would come within half an hour to an hour, but no one showed up all night.

Where do I start - from arriving until leaving we had the most amazing stay here. We had a family room which was so spacious - the beds were huge and it’s cosy! The blowout curtains had us sleeping in more than it should’ve 😆 We had breakfast with our stay and it did not dissapoint there was such a selection from savoury to sweet and more! Love it coffee and juices included just amazing The gym was so well equipped mlre than I’d expect so was pleasantly surprised and the equipment was all up to scratch and working smoothly The spa was beautiful 🤩 The sauna was also good but it wasn’t as hot as would usually expect It would be amazing if the bigger pool was heated so more ppl could enjoy swimming around together but it wasn’t like a cold plunge perfect for those who enjoy it after a sauna The location is beautiful right near town a little walk away and parking was well priced and easy enough to organise Thanks so much for having myself and my family It made our stay that much more memorable