The hotel is excellent, the rooms are clean and cozy. The beach is good (sand), but the entrance to the sea and the line itself are in stones, it is difficult for an adult to swim. The pool is heated and cleaned regularly. The hotel only works for breakfast and this is a minus. You can have lunch and dinner in the restaurant, the food is delicious, the average bill for one (lunch) is 1200 pounds or 2200 rubles.
Really good, good environment, good security, great food, great scenery, a private beach, white sand beach of the Mediterranean, really good, worth coming. You won't be disappointed.
The hotel is large in size and the quality level is average. Business travel is recommended, travel is not recommended. Equivalent to domestic express hotels, the standard is defined as 3 stars. Winter is off-season, no one
The hotel is perfect but the level of cliente is a catastrophe
I used to go the ghazala one for 10 years now and the level is completely different also I paid a very high price
They promised it will be better next time
Let’s wait and see
Amazing place, really clean, really spacious. Plenty to do.
I advise take a car with you as it is about 1-1.20 hours from Alexandria.
Also book the hotel between July- end of august.
There is a indoor pool which is heated and an outdoor pool which is cold, they also have a beach, gym, sauna, jacuzzi but the time I went the jacuzzi and sauna was not on or available.
The have a room that has two small snook tables, a outdoor football 🥅 ⚽️ pitch/court, basketball ball 🏀 court and a tennis/Badminton 🏸 🎾 court.
Water park, late night entertainment.
The women called Sara at the Concierge is very helpful very professional. Hospitality was amazing from her think she was the manager. She even allowed me to have a late check out without any charge but the staff in very helpful. Very friendly.
The hotel is very spacious and the rooms are very spacious.
The food was fine but nothing spectacular.
Good luxury hotel, about 2 hours away from main city Alexandria. Was quite empty when we visted (1st week of October). The room was very clean and comfy, beach was great and the staff are very pleasant. We didn't get to try the pools but they seemed good too. Selection for breakfast and dinner was good, if not exquisite.
My only small remark is that at this price range, I have stayed in more luxurious hotels in Hurghada, with all-inclusive access and better reataurants. It's a small nitpick, but I had to say it, since most hotels at this price range are quite close in quality and only the small details differ. I do understand the closeness advantage for north coast hotels vs Hurghada so that must be factored into the price.
Because it is the off-season for tourism, the surrounding shops are not open. Fortunately, there is food in the hotel. The service is pretty good. You can order food and it will be delivered to your door. The sea in the hotel is also very beautiful.
Staff service attitude is very enthusiastic and friendly, I forgot to inform the front desk staff need two beds, after entering the room, the staff immediately called the front desk to notify the change, he sent us directly to the new room, another staff gave us the room card, very high responsiveness, saved a lot of time.
The hotel rooms are clean and spacious, the toilets are well-equipped, and it was the first of the seven hotels I stayed in during my travels in Egypt that had slippers available and the bathing equipment was branded ELLE, which enhanced the image of the hotel.
The inquiry desk colleagues across from the front desk were very professional, and I answered questions about transportation times to the city center and restaurants, etc., and the answers were clear and accurate.
The breakfast restaurant is also the richest I have encountered, whether it is the variety of juices, the variety of bread and cheese, beyond my imagination.
As for the swimming pool and beach, since I spent all my time exploring the nearby tourist attractions, I didn’t have time to experience it in person, I could only watch it from the balcony of the room, but I felt that the beach part should be good.
The ATM machine in the hotel lobby is a good facility, which is very convenient for guests.
Only some shops are missing.
The hotel as a whole has been comparable to many international brand hotels.
Presiding over four magnificent miles of soft sand and cerulean seas.It is a five star oasis of style and comfort rising over the up-and coming Marsa Matruh Egypts rising star on the Mediterranean.Rooms are stylish and fully modern with internet access available in rooms and public spaces and guests enjoy ultimate convenience from access to on site shops and recreational facilities to easy access to Marsa Matruh International Airport. Combine the breadth of facilities and the staffs commitment to five star service with this absolutely location and you have got an unforgettable Mediterranean holiday to enjoy. Jaz Crystal is a self contained community right at the waters edge. There are several restaurants bars and lounges right on the resort grounds with even more operated by Jaz in the surrounding area.
Amazing
58 reviews
9.5/10
Price from
US$106
per night
Check Availability
See All 5-Star Hotels in Matrouh Governorate
Travelers Reviews of Matrouh Governorate Hotels
See all
9.5/10
Amazing
GGuest UserStaff service attitude is very enthusiastic and friendly, I forgot to inform the front desk staff need two beds, after entering the room, the staff immediately called the front desk to notify the change, he sent us directly to the new room, another staff gave us the room card, very high responsiveness, saved a lot of time.
The hotel rooms are clean and spacious, the toilets are well-equipped, and it was the first of the seven hotels I stayed in during my travels in Egypt that had slippers available and the bathing equipment was branded ELLE, which enhanced the image of the hotel.
The inquiry desk colleagues across from the front desk were very professional, and I answered questions about transportation times to the city center and restaurants, etc., and the answers were clear and accurate.
The breakfast restaurant is also the richest I have encountered, whether it is the variety of juices, the variety of bread and cheese, beyond my imagination.
As for the swimming pool and beach, since I spent all my time exploring the nearby tourist attractions, I didn’t have time to experience it in person, I could only watch it from the balcony of the room, but I felt that the beach part should be good.
The ATM machine in the hotel lobby is a good facility, which is very convenient for guests.
Only some shops are missing.
The hotel as a whole has been comparable to many international brand hotels.
MMR M-HAmazing place, really clean, really spacious. Plenty to do.
I advise take a car with you as it is about 1-1.20 hours from Alexandria.
Also book the hotel between July- end of august.
There is a indoor pool which is heated and an outdoor pool which is cold, they also have a beach, gym, sauna, jacuzzi but the time I went the jacuzzi and sauna was not on or available.
The have a room that has two small snook tables, a outdoor football 🥅 ⚽️ pitch/court, basketball ball 🏀 court and a tennis/Badminton 🏸 🎾 court.
Water park, late night entertainment.
The women called Sara at the Concierge is very helpful very professional. Hospitality was amazing from her think she was the manager. She even allowed me to have a late check out without any charge but the staff in very helpful. Very friendly.
The hotel is very spacious and the rooms are very spacious.
The food was fine but nothing spectacular.
MMarawanGood luxury hotel, about 2 hours away from main city Alexandria. Was quite empty when we visted (1st week of October). The room was very clean and comfy, beach was great and the staff are very pleasant. We didn't get to try the pools but they seemed good too. Selection for breakfast and dinner was good, if not exquisite.
My only small remark is that at this price range, I have stayed in more luxurious hotels in Hurghada, with all-inclusive access and better reataurants. It's a small nitpick, but I had to say it, since most hotels at this price range are quite close in quality and only the small details differ. I do understand the closeness advantage for north coast hotels vs Hurghada so that must be factored into the price.
IIrene/CBecause it is the off-season for tourism, the surrounding shops are not open. Fortunately, there is food in the hotel. The service is pretty good. You can order food and it will be delivered to your door. The sea in the hotel is also very beautiful.
WWakizouThe hotel is perfect but the level of cliente is a catastrophe
I used to go the ghazala one for 10 years now and the level is completely different also I paid a very high price
They promised it will be better next time
Let’s wait and see
GGuest UserReally good, good environment, good security, great food, great scenery, a private beach, white sand beach of the Mediterranean, really good, worth coming. You won't be disappointed.
VValentin ShaiakhmetovThe hotel is excellent, the rooms are clean and cozy. The beach is good (sand), but the entrance to the sea and the line itself are in stones, it is difficult for an adult to swim. The pool is heated and cleaned regularly. The hotel only works for breakfast and this is a minus. You can have lunch and dinner in the restaurant, the food is delicious, the average bill for one (lunch) is 1200 pounds or 2200 rubles.
GGuest UserThe hotel is large in size and the quality level is average. Business travel is recommended, travel is not recommended. Equivalent to domestic express hotels, the standard is defined as 3 stars. Winter is off-season, no one
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How do I get hotel deals on Trip.com?
There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.
How can I get lower prices for hotels?
Sometimes booking hotels midweek is cheaper, but it also depends on the season.
How many hotels are listed on Trip.com?
You’ll find over 1,500,000 hotels in 230+ countries and regions on Trip.com. Can’t decide which hotel to book? Browse the site for inspiration!
Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.