I recently stayed at **Escala Tagaytay**, and it was a **wonderful experience overall**. The hotel’s location is one of its best features, offering **breathtaking views of Taal Lake** and a serene atmosphere that’s perfect for relaxation.
The rooms were **spacious, clean, and well-designed**, providing a cozy and comfortable stay. The **infinity pool overlooking the lake** was a definite highlight, making for a scenic and peaceful escape. The hotel grounds were also well-maintained, adding to the overall charm of the place.
Service was generally **good**, with the staff being polite and accommodating. However, during peak times, there were slight delays in requests, but nothing too inconvenient. The **breakfast selection was decent**, though it could use a bit more variety.
Overall, **Escala Tagaytay is a great choice** for those looking to unwind and enjoy a beautiful, relaxing getaway. I would definitely recommend it for anyone visiting Tagaytay, especially for couples or families looking for a peaceful retreat.
The view is fantastic! It has a 7/11 opposite side of the road for your necessities and a bakeshop (Contis) just within the ground area of the hotel. Food establishments are walking distance and hotel staffs are very accommodating! Wifi signal is execellent too and buffet breakfast is complete! We’ll come back here again. 😊
Huge difference between premium room and executive suites. Seems like it's due to the old and new wing. Definitely not a 4 star hotel for this premium room.
The room was clean and smells good. Bath towels prepared and bedsheets were freshly changed. We had a beautiful view of fog in the morning too. The unit owner was responsive and Ms. Mylene (caretaker) assisted us to check in and made sure everything was working well. We had some issues with the slow internet but we were able to fix it. We recommend this unit for your staycation. My sister and I enjoyed our stay. Will rebook again.
Hotel staff are very accommodating and very welcoming. They helped us with our anniversary celebration.
The hotel building looks old, but it is clean and well maintained. Parking is free, heated pool is good enough that you can enjoy.
Breakfast is superb, everything was fresh. They also have karaoke nights. They also have a gym.
In our room, everything is clean. For me it was spotless and you can make request anytime and they will do it in a timely manner.
For me it was 10/10 and will surely comeback and will tell with my fam and friends about it.
The room was nice and comfortable and the staff was very friendly and helpful. The location is very accessible. My only concern is they clean the room on the 2nd night even though we don't request it. We are shocked when we are back in the room 😂.We really appreciate the initiative but we hope next time, ask permission first. And for the pool, it's too cold. Hoping next time you will have a heated pool 😊
The overall experience was good. We will be back again.
The place was good and all the staff were very welcoming. The amenities in the rooms are not yet completed, like side table and hand wash in bathroom. But the rest is good. Especially the location and the weather is very nice.
The environment is very good, the service is very good, if the price is cheaper, I am willing to live for a long time.
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The place is really nice and clean. The room smells nice ans ate nelly (caretaker) is very accommodating. The owner and caretaker replies fast and assisted us the whole time. They provided information on where a 24 convenience store is located and what time the nearest mall closes. Will be staying here again soon we love it so much ❤️🥰
The staffs are warm and welcome, the amenities are perfect for families, the food is also nice we order room service we are shock that the servings are BIG specially the beef bulalo and pancit we are only 2 adult 1 Child and we are not informed how big it is the spaghetti is also nice can request to make it Filipino style, service can be better for adding a ring button or doorbelll to the room so we are more aware that they are doing service to the room, we love the milk and cookies service however due to we are not aware that someone is knocking end up we just saw a letter quite late, and can add a cart or trolley for food inside the room, the breakfast buffet are superb very nice I love the coffee and chocolate eh! The selections are avery Filipino and the buffet are very well! not even a single time run out of food, all in all our experience is good looking forward to visit again with family but will make sure atleast 2-3 days the word is ”biten” Kudos to the Team
Amazing
45 reviews
9.4/10
Price from
NZD 274
per night
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7.3/10
HHzllnmrlsWhen we arrive, they have ample parking considering it's a weekend and a holiday. Check-in time is also tolerable. Yes, there was a long line, but they have like 4 counters accommodating check-ins, and they have a separate checkout counter. Just be ready with 2 adult IDs that are checking in and the 2k deposit. The room is so spacious; we got the 1BR family suite, and it has 2 queen daybeds with no pillows and blankets, 2 double beds, 2 bathrooms, a small kitchen with a sink and non-functional stovetop, and a medium-sized refrigerator. It also has a sala and a dining area as well. They initially provided 2 free water bottles, but I requested an additional 2 since the room was booked for 4 people, and they complied. I do have an issue with one of the toilets since it was clogged on the first day, and we're staying for 3 days, so it's very inconvenient, if you can imagine. I did report it, but no one came to address this matter. The free breakfast is so-so. It gets you full, and the selections are not that bad but not great. I don't know if they offer meals during lunchtime since we ate outside (L’bulalo—definitely a must-try!), but for dinner they only offer the grill station and the buffet. It was quite sad since on our last night it rained so hard, and all the people were stuck in the outdoor dining area of the grill station, and they had to halt everything since it got wet, even the food that was grilling. The pool was huge! So even though there were other people swimming, it didn't feel crowded. The beach is clean and clear, but the shore has a lot of rocks or shells, so it hurts when you walk over it. Overall, it's good for a quick getaway.
JJill M.It's always fun and memorable staycation here. We love their swimming pools, very relaxing. Lobby and room smell so nice. Perfect location also. Restaurants, malls, groceries and coffee shops are just walking distance.
CCSMDThe view is fantastic! It has a 7/11 opposite side of the road for your necessities and a bakeshop (Contis) just within the ground area of the hotel. Food establishments are walking distance and hotel staffs are very accommodating! Wifi signal is execellent too and buffet breakfast is complete! We’ll come back here again. 😊
GGuest UserI rarely leave voluntary feedback for hotels we stay at,
but this one definitely deserves it.
Brittany Hotel is fairly new. We have been meaning to try it for a while since we always pass by it along Daang Hari. We initially booked just an overnight stay to relax a bit. Unexpectedly, we ended up coming back the very next day when we needed a place to stay for another three days and two nights. I asked the same receptionist, Ken, who assisted us during our first check-in if the deluxe room we previously stayed in was available, as we preferred it. They didn’t say whether it was, but instead informed us that they had upgraded our room to a premier one at no extra cost! It was such a pleasant surprise, especially since it was only our second visit. We really appreciated this thoughtful gesture, which made our stay even more enjoyable. A big thank you to Ken for being so helpful and kind. The level of service really stood out.
The overall vibe of the hotel is really nice. It's quiet, very clean, and has a cozy atmosphere. The staff are friendly and accommodating. Although we weren’t able to try most of the restaurant’s menu since we always came back late at night, the food we did try was enjoyable, and the coffee was surprisingly good. While the hotel might feel a bit limited for some, as it's still new, we had a great stay overall. It has quickly become our favorite among all the hotels we’ve stayed at. 😁 We hope they continue to provide great service and even improve it further, especially the facilities and amenities. We’ll definitely be coming back and recommending this place to our friends and family.
PPaul Arwean ReyesThe staffs are warm and welcome, the amenities are perfect for families, the food is also nice we order room service we are shock that the servings are BIG specially the beef bulalo and pancit we are only 2 adult 1 Child and we are not informed how big it is the spaghetti is also nice can request to make it Filipino style, service can be better for adding a ring button or doorbelll to the room so we are more aware that they are doing service to the room, we love the milk and cookies service however due to we are not aware that someone is knocking end up we just saw a letter quite late, and can add a cart or trolley for food inside the room, the breakfast buffet are superb very nice I love the coffee and chocolate eh! The selections are avery Filipino and the buffet are very well! not even a single time run out of food, all in all our experience is good looking forward to visit again with family but will make sure atleast 2-3 days the word is ”biten” Kudos to the Team
WWaterAwesome , rooms are immaculately clean and still like almost like new. A blisful stay with complete amenities. No deposit requireds so u have more cash to spend on the hotel menu. Breakfast buffet is the highlight of the stay. Going home with lots of smile and kudos to the team.
AAnonymous UserThe room was nice and comfortable and the staff was very friendly and helpful. The location is very accessible. My only concern is they clean the room on the 2nd night even though we don't request it. We are shocked when we are back in the room 😂.We really appreciate the initiative but we hope next time, ask permission first. And for the pool, it's too cold. Hoping next time you will have a heated pool 😊
The overall experience was good. We will be back again.
RRianne JoyThe facilities and amenities at the hotel were great. The hotel itself was clean and looked brand new, which was definitely a plus. The staff who assisted us to our room and the team at Kuna Cafe, where we had breakfast, were both friendly and helpful, making those experiences enjoyable.
However, the reception staff left much to be desired. Despite being the only guests in the lobby during our check in time, we were left waiting for an extended period, and the hospitality skills seemed lacking. Our frustration grew later in the evening when we called reception to inquire about reheating some food. We wanted to know if there was a microwave available and whether we could use it, but no one followed up with an answer. This delay left us having to go out at 10pm to buy food for our hungry child, which was very disappointing. It’s clear that the reception could greatly improve their customer service and communication skills.
Overall, while the hotel itself was pleasant, the reception and customer service experience needs significant improvement to match the quality of the facilities.
PS: photos were taken before check out
PPamela & Michael TongLocation is good for me because it is one of the better hotels located near my customer's facility. Hotel is clean, but smell of cooking comes into the room when serving breakfast. This is because the dinning area is located below the open concept rooms doorway and due to poor ventilation. It also gets noisy when staff are preparing breakfast and guest dining, especially for rooms in the lower floors. The food variety is very local, does not really cater for international guest and quality is below average.
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