4-Star Hotels in Central Visayas, Philippines

Everything in this hotel works well except the food. I ordered room service and the quality of the food was not what I expected. The veggie kare-kare tasted like plain stir fry. The salted dried fish fried rice did not taste like there was dried fish at all. Buffet breakfast options were very limited. The tastes of the food that claims to be Cebuano are just sad. I hope they do something about their food quality because the people here are just wonderful. Concierge, reception, housekeeping, F&B... they are wonderful! The rooms are great too! I went there to relax after two weeks of back-to-back illness and I mostly stayed in the room to sleep and watch the French Open. Great bed and pillows! Shower pressure is perfect and the toiletries are complete and well stocked. There is access to a private beach and there is a sauna and pool on the second floor. I just really hope they make improvements with their food.

The hotel was wonderful and we were sad to leave. It was beautiful, and the pool was amazing (though a bit cold when you first got in). The restaurant was convenient with good food. We would stay again.

I have been using Costabella for nearly 20 years and have always considered it a pleasant, well maintained hotel. In fact I even got married here! However, during my most recent stay, the experience fell noticeably short of expectations. We booked a poolside room and, after check in, I was genuinely surprised to find that the room was on the third floor. Based on my many previous stays, I had always understood poolside rooms to be those adjacent to the pool at ground level. If you are booking a poolside room, be aware that this may not be the case and expectations should be managed accordingly. The room itself was a little dated in style, but it was clean, comfortable, and well looked after. Housekeeping was consistent throughout the stay, which helped offset the older décor. The pool area is relatively small but generally well maintained. Unfortunately, it was extremely crowded throughout the day due to the large number of day pass visitors. As a result, there were no chairs or loungers available for hotel guests for most of the day, which was disappointing. On a positive note, the beach area was clean and pleasant. The food was the main let down. The buffet breakfast would rate no more than 4 out of 10. Much of the food had not been replenished, including empty juice and coffee stations, and what remained was cold and unappetising. However, it was better on the second day. Dinner was equally disappointing. Several main courses were served cold and had to be sent back to the kitchen twice. In the end, we cancelled two seafood dishes altogether, as reheating raised concerns about food quality and safety. The steak, which was once a highlight of Costabella for me, was extremely tough and far below the standard I have previously enjoyed. Overall, Costabella still has many positive qualities, but this stay did not reflect the standards I have previously associated with the resort and this will be my last visit. Unless the quality of the food and the management of guest capacity improve, I would find it difficult to recommend Costabella based on this recent experience.

The place is nice and comfortable. The room is well-lit and well-ventilated, which made the stay very pleasant. I would also like to commend Haidie from the information desk for being very approachable and for assisting me with a request that was beyond her usual duties. As a suggestion for improvement, it would be great if the rooms could include a clothes iron or steamer, as well as hair conditioner for guests.

The hotel's location is excellent, with plenty of amenities nearby. The service is also top-notch, and every staff member is very enthusiastic. However, there are a few drawbacks: the bathroom is tiny, the soundproofing in the rooms isn't great, and the breakfast selection is quite limited. If these issues were improved, it would easily be a five-star hotel.

Excellent Stay! I recently stayed at this accomodation and was really impressed. The room was well-equipped — it had a coffee maker, rice cooker, induction cooker, microwave, fridge and washing machine…and even a garment steamer! There was a steady supply of drinking water, a big TV, and fast, reliable Wi-Fi. I also appreciated the bathrobes provided — a nice touch of comfort. It also had a gym and a pool but unfortunately, I stayed on a Monfay and its closed for cleaning and maintenance. The place is quiet since it’s located away from the city noise but still conveniently close to the airport. The only small issue I had was figuring out how the hot shower works, but everything else was perfect. Overall, it was a great stay and I’d definitely come back!

This resort has 3 pools, a spa, a private beach, restaurants, and bars, so we had plenty to do right on site! We even managed to book parasailing last minute during our stay and did it first thing in the morning! It was great not having to travel anywhere. The amenities felt a bit sparse (toothbrush, shower cap, water, etc.) but it wasn't a problem. The water pressure was a bit low, and the water tasted a little salty. However, I'd still love to stay here again.

A great place for a quick stay in mactan cebu. Near dining spots and a few shops and has free access to a nearby beach resort and has great service and amenities. Would book again for future stays

We love the room sizes. It has a great layout. There is a separation between the bath and bed, which we find very convenient. :) Staff are very accommodating and helpful. Food has a variety of good dishes. Kiddie Swimming pool and play area for the kids. There is also a gym and spa. Indeed a beach front resort.

Good place to stay but we are hoping they would be able keep up with the quality of service Solea Mactan is giving. We appreciate the birthday surprise and nice room view. Breakfast is just okay. Not so wide selection but will make you full. We loved the cookies.