4-Star Hotels in Trabzon Province, Türkiye

As always, everything was great. We had mentioned a few things we wanted for breakfast and voiced our complaints. Today, when we looked at the breakfast, we saw that they had taken our complaints into consideration and changed the breakfast for us. Thank you, Mr. Sabri and his team.

I was very very disappointed with the hotel. It is my second time, my first time I was extremely happy with everything and decided to book again , but this time I was completely annoyed. Unfortunately, I found the hotel in a very unpleasant situation but a big plus for its staff and their efficiency specially the reception guys . A big thank you to them. Let us state the positive points, check in and out was quick and efficient. location is good. The employees are very attentive and efficient. Breakfast is great. Cleaning is done on daily basis. There is a spa and pool down but this time I didn’t use it so can’t say much. The view from the balcony is fabulous. The location of the hotel is excellent. Now lets talk about the room. Everything is old and not maintained well. Bedsheets, bedcover, pillows and pillow cases all are old and all have spots on them. On my arrival my bedsheets, bedcover & pillows had different spots on them . I immediately called the receptionist and everything was changed. Ac doesn’t work well. The toilet flush is broken & doesn’t work well. The carpets are old . I can’t say anything about towels for I never use hotel’s towels. I love this hotel but I was very disappointed with the situation that I saw when I stayed 4 days this time. Overall its ok & passable.

للأسف الشديد كان هناك استغلال فاضح لحاجتنا الى السكن وتم رفض استقبالنا في الوحدة التي تم حجزها بحجة ان هناك لدينا ولدين كبار في السن ولابد من تغيير للوحدة السكنية بغرفتين منفصلتين وغير مطلة على البحر وإجبارنا بدفع 450 دولار زيادة وفرق في السعر ليصبح الاجمالي لسكن ل 9 ليالي مبلغ 2100 دولار وهذا كان مبلغ كبير جداً وهذا يدل على استغلال فاضح ولحد الان ترفض ادارة الفندق تزويدنا بفاتورة عن المبالغ المدفوعة ولانعلم ماهو السبب …….!!؟؟ نامل منكم اعتماد تقيمنا والبحث والتقصي عن ماحدث او سنظطر اسفين الرفع الى الهيئة العامة للسياحة في المملكة واستوضاح الامر منهم وبصفتكم الوسيط والوكيل في حجز الوحدة السكنية. وانتم الموكلين برضا العميل لديكم .

Great place to stay, it was the best stay l had in turkey. The staff were friendly, helpful and can speak English. The view is mesmerizing, the location with its surroundings makes you forget that you are near the city. Once you enter the place you feel like you are in a secluded paradise with its beautiful landscape, architecture, views, hiking trails and much more. Also the idea that the restaurant is down stairs directly on the sea is amazing. Breakfast was great, one of the most enjoyable meals I had in a while. Last but not least ,I booked a duplex room and they upgrade us to a private cottage. Thank you for everything, we will be back for sure.

The hotel has good rooms with partial sea views. The reception staff are friendly and welcoming. It is close to the city center in Yomra. However, the hotel is located on a high hill, making parking difficult. The dining room at the entrance and the terrace are designated for smoking, and have an unpleasant odor.

I had a fantastic stay at the newly built Garden House Hotel. The room was amazing, equipped with everything you could need, including a little fridge. It was also wonderfully warm, which is perfect if you’re staying during the colder months. Mahmut was amazing — very helpful and friendly, a lovely person. The only issue I encountered was the lack of signage indicating it’s the Garden House. Arriving on a rainy day made it harder since the internet wasn’t working and I had to knock on a few houses and ask for help to find the place. The streets are tiny and all houses are next to each other, making it tricky to locate. I’d recommend providing precise location details on the listing or advising guests to contact the host for exact directions, especially if they arrive at night or in bad weather. Aside from that, it was a really nice stay and I’d definitely come back!

I stayed for 2 nights for business. The staff were friendly, the rooms were spacious, and the breakfast was good. Excellent value for money. The location is also great, just 2 minutes from the airport. If I come again, I would stay here without hesitation…

Everything about the hotel was wonderful. The cleanliness was excellent, the facilities were great, and the staff were very friendly and helpful. The location of the hotel is absolutely perfect — everything you need is nearby. It’s especially convenient if you’re planning day trips to northern Trabzon areas such as Rize and Uzungöl, or even Batumi, Georgia. You can easily coordinate with local tour companies for pickup right across the street from cevehar  Mall, which is just a one-minute walk from the hotel. The only downside was the breakfast during the last two days of my stay — there was no buffet breakfast, and instead, they served set plates. I believe this was because there were not enough guests in the hotel at that time. Overall, it was an excellent stay and I would definitely recommend this hotel

I had a wonderful stay! The room was very comfortable, clean, and stylish. The location is excellent, close to everything I needed, and the area felt very safe. The staff “ Abdul Rahman “ was welcoming and always ready to help, which made my stay even more enjoyable. I would definitely recommend this place and look forward to coming back again.”

Останавливались в отеле North Star Hotel в Трабзоне на одну ночь, так как нужен был хороший и качественный отель рядом с аэропортом. В целом остались очень довольны. Брали номер с двуспальной кроватью — кровать оказалась очень большой и просторной, спать было комфортно. Номер без посторонних запахов. Вся мебель в номере новая, большой телевизор со Smart TV. Санузел и сантехника в отличном состоянии. Был кондиционер с режимом обогрева, что оказалось особенно удобно. В номере также имелись чайный набор, кофе и вода. Чистые полотенца и свежее постельное бельё. Отель оставил очень приятное впечатление — с удовольствием вернёмся снова и будем рекомендовать друзьям.