5-Star Hotels in Quintana Roo, Mexico

5-Star Hotels in Quintana Roo, Mexico

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Top 5-Star Hotels - Quintana Roo

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Closest to downtown
Highest Rated
Hotel near Zona Hotelera,Cancun 25% of visitors choose this area
MM389581**** 2025.12.24
Overall, the stay was quite pleasant. The lobby and rooms were comfortable, tidy, and clean. The front desk staff were also very friendly. They even have a smart robot that delivers food! The breakfast was extensive and delicious. I'd definitely stay here again and highly recommend it.
Very Good
116 reviews
8.4/10
Price from
VND 4,406,331
per night
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Hotel near Costa Mujeres,Isla Mujeres
With a stay at Hotel Riu Palace Costa Mujeres - All Inclusive in Costa Mujeres (Costa Mujeres Resort Strip), you'll be within a 15-minute drive of Playa Mujeres Golf Club and Punta Sam Ferry Terminal. This all-inclusive property is 15.3 mi (24.6 km) from Langosta Beach and 9.7 mi (15.7 km) from Ultramar Ferry Puerto Juárez. Relax at the full-service spa, where you can enjoy massages and facials. You're sure to appreciate the recreational amenities, which include 5 outdoor pools, a complimentary water park, and a 24-hour health club. Additional amenities at this Art Deco property include complimentary wireless internet access, babysitting (surcharge), and gift shops/newsstands. Enjoy international cuisine at Spaces, one of the property's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wind down with a drink at one of the 6 bars/lounges or 2 poolside bars. A complimentary buffet breakfast is served daily from 7 AM to 10:30 AM. Featured amenities include limo/town car service, a computer station, and dry cleaning/laundry services. Free self parking is available onsite. Make yourself at home in one of the 670 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and separate sitting areas.
Very Good
100 reviews
8.6/10
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Hotel near Zona Hotelera,Tulum
DDidi 2024.10.26
Our stay at Tago Tulum was simply outstanding! The hotel itself is a paradise – the rooms look even better than in the photos, with spacious layouts, beautiful decor, and that perfect blend of luxury and Tulum’s bohemian style. The beachfront view and peaceful ambiance made it the ideal place to unwind. What really made our experience unforgettable was the exceptional service, especially from Victor. He took care of everything we needed, going above and beyond to ensure our stay was seamless and enjoyable. Victor’s warmth and attention to detail made us feel right at home – a true gem! Tago Tulum is a must for anyone visiting Tulum, and we can’t wait to return
Very Good
104 reviews
8.4/10
Price from
VND 3,512,630
per night
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Hotels in Quintana Roo
PPino italia 2025.08.08
Struttura molto bella, l'attenzione ai clienti è molto intensa ma non asfissiante. Se vuoi stare da solo nessuno ti opprime ma se hai bisogno di qualcosa basta scrivere sulla chat con la reception. Il ristorante è molto curato nelle presentazioni dei piatti, ma tutto molto buono, anche a colazione. Unico neo, per me, chiude presto. Il posto è incantevole.
Very Good
116 reviews
8.9/10
Price from
VND 3,178,464
per night
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Hotel near Avenida Kukulkan,Cancun
GGuest User 2026.01.21
Excellent hotel, all services are perfect to relax and enjoy your vacation, with amazing swimming pools. I truly consider it an outstanding resort. They also offer great activities and a very personalized service. The staff is always very friendly and welcoming. Note about prices (they vary a lot): I stayed here during the low season and paid around $120–150 per night, which was a great deal. During the high season, however, in the week of Thanksgiving, I paid around $400 per night… which was crazy in my opinion, but I did it for my girlfriend 😅 The only downside is that pool bar prices are very expensive, and the same applies to the restaurants inside the resort. A big plus: there is a small Starbucks and a mini supermarket on the ground floor, which is extremely convenient.
Very Good
115 reviews
8.8/10
Price from
VND 4,215,934
per night
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Hotel near Zona Hotelera,Cancun 25% of visitors choose this area
HHajiyev Toghrul 2024.01.26
When i booked this hotel, just look photos and price. I think like this expensive hotel must be excellent. But... 1. This is like 3 stars hotel. 2. Personals very bad. If you didn't pay them, nobody served for you. Just one time they can give you juice or something. Second time you need wait 20 minutes 3. I booked room for 2 people. But inside everything for one. Need ask many time for bring one more soap, or shampoo. And surely need pay.... 4. No any amenities. Just pool and restaurants. 5. Normally if you pay this money in Dubai or Turkey, you can see whats the 5 stars. He you can't see any stars. 6. I think have just one reason for like this high price. It's a erotic show. Name is erotic. Nothing more. Just name:):):):) So, if you have money, and want to rest. Didn't go this hotel. I booked it for 5 days. But stay there just 1 night.
Very Good
112 reviews
8.8/10
Price from
VND 6,904,805
per night
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Hotel near Costa Mujeres,Isla Mujeres
GGuest User 2025.12.10
Beautiful well maintained resort. It looks new. Room is spacious with balcony overlooking the ocean. Food is excellent throughout from all the restaurants. The best restaurants imo are the Steak house, Italian restaurant n the Mexican restaurant. The beach with fine white sand is clean n almost free of sargassum @ this time of the year in Dec. Good service throughout from all the hotel's staff there. Highly recommended.
Great
107 reviews
9.1/10
Price from
VND 8,486,266
per night
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Hotel near Costa Mujeres,Isla Mujeres
陈老板888 2020.06.02
I booked a sea view suite for about $250 a night, and stayed for a week. Because of the US epidemic, there were less than ten guests in the resort, so it was empty, and a restaurant was opened. There is a supermarket in the hotel, open from Monday to Saturday, you can buy some necessities. It is because the hotel’s own restaurant is very poor, so it is necessary to rent a car to go outside the restaurant to buy and eat back to the hotel, the hotel comes with a car rental service, car rental 46 dollars a day insurance. The restaurant outside the hotel is very cheap to eat. Basically, it costs US$100 to buy enough food for 3 days and bring it back to the hotel. Talk about the advantages. Very quiet, sea view suites have everything, microwave, stove, refrigerator, tableware, washing machine, very suitable for family living. The bed is very large and very comfortable, really comfortable! Also, the hotel is very clean. The location of the hotel is not in the 7th district, so the price is very economical.
Very Good
102 reviews
8.4/10
Price from
VND 6,473,498
per night
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Hotel near Zona Hotelera,Tulum
With a stay at Vida Silvestre Tulum in Tulum (Zona Hotelera), you'll be steps from Tulum Beach and 14 minutes by foot from Sian Ka'an Biosphere Reserve. This lodge is 7.3 mi (11.7 km) from Tulum Mayan Ruins and 5 mi (8.1 km) from Playa Paraiso. Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. This lodge also features complimentary wireless internet access, concierge services, and a communal living room. Take advantage of the lodge's room service. Featured amenities include express check-in, luggage storage, and a water dispenser. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite. Make yourself at home in one of the 5 air-conditioned rooms featuring kitchens. Rooms have private balconies. Complimentary wireless internet access is available to keep you connected. Conveniences include safes and refrigerators, and housekeeping is provided daily.
Very Good
4 reviews
8.6/10
Price from
VND 3,345,547
per night
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Hotel near Avenida Kukulkan,Cancun
GGuest User 2026.01.02
I'm sure this is a hotel I'll remember even when I near the end of my life. It was such a wonderful, unforgettable stay. Above all, the hospitality of the staff was truly outstanding. Every interaction was polite and warm, and I truly felt welcomed. The view from our room was also amazing, and I could lose track of time as I gazed upon it. I read other reviews saying the building was old, but that didn't bother me at all. On the contrary, it was well-maintained, very clean, and comfortable. The amenities were by Ferragamo, and the quality and scent were excellent. I felt really good every time I used them. The large water bottles were also a subtle but nice touch. Being able to celebrate New Year's Eve at this hotel is an unforgettable memory. Perhaps because it was a special occasion like New Year's Eve, I even received a cute stuffed animal as a gift, which really warmed my heart. I was very satisfied with everything, and this is a hotel I'd definitely like to return to. I recommend it with confidence.
Great
129 reviews
9.3/10
Price from
VND 8,723,291
per night
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See All 5-Star Hotels in Quintana Roo

Travelers Reviews of Quintana Roo Hotels

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8.8/10
Very Good
Everything was perfect ! The best place if you want nonstop party !!. Enjoyed our stay. This is second time😍
Temptation Cancun Resort - All Inclusive - Adults Only

Temptation Cancun Resort - All Inclusive - Adults Only

Hotel near Zona Hotelera, Cancun
Price per night from:VND 6,904,805
8.4/10
Very Good
This hotel is absolutely amazing and recommended. Five star service with good quality food, the beach is beautiful in the best location.
InterContinental Hotels PRESIDENTE CANCUN RESORT by IHG

InterContinental Hotels PRESIDENTE CANCUN RESORT by IHG

Hotel near Zona Hotelera, Cancun
Price per night from:VND 4,406,331
9.5/10
Amazing
The most beautiful, clean, and amazing resort!! All our expectations were exceeded! From the food to the staff, every aspect is top notch! Our room was beautiful, with a large balcony. You’re surrounded by lush tropics everywhere you look! We cannot wait to return!
Valentin Imperial Riviera Maya All Inclusive - Adults Only

Valentin Imperial Riviera Maya All Inclusive - Adults Only

Hotel near Solidaridad
Price per night from:VND 10,580,633
8.7/10
Very Good
love this place. great rooms. spacious modern. beautiful views. every one was so nice and friendly. great variety of foood. every kinf os alcohol was there. huge pool. great pool for kids. staff was the best. they really make you feel confortable. staff was the best. CONGRATULATIONS !!!! best service ever!!!
Hilton Cancun, an All-Inclusive Resort

Hilton Cancun, an All-Inclusive Resort

Hotel near Benito Juarez
Price per night from:VND 7,219,543
9.4/10
Amazing
My sister and I had the best time here at Le Blanc! I first found this hotel on Xiaohongshu/The Little Red Book and there were some mixed reviews, some said the hotel it self was a little outdated but overall still a beautiful hotel. I'm so glad I took a chance with this hotel because our stay was magical and we are definitely coming back in the future! Cons: Hotel is a little old, and rooms are not super clean but for this price, it's above expectations! Pros: 1. The staff is amazing! Everyone we meet has been super nice and warm to us. Especially our butlers Luis and Rodrigo, they were super attentive and went above and beyond with their service. All the staff were super nice and this is one of the reason I love this hotel. 2. The pools, bars, private beach are amazing for photos and relaxing; when we went, there were not many people so I loved the relaxed vibe. 3. The free events they hold changes everyday and are all worth going to!!! Our favorite was the fire show! Definitely attend as many events as possible, cause they are so worth it. 4. Our package also included free hydrotherapy and we literally went to this everyday when we had free time. It is a must try, so relaxing! We also had 500 hotel credit thanks to booking thru trip.com and we used all of that towards massages and they were amazing as well. 5. We chose the all inclusive option (drinks included) and tried all the restaurants. Overall the food is pretty good, and our favorite was Yama. The order of our preference: Yama, Bella, Le Blanc, Torraza, room service and Lumiere. Conclusion: Recommend!!!! We are definitely coming back!
Le Blanc Spa Resort Cancun Adults Only All-Inclusive

Le Blanc Spa Resort Cancun Adults Only All-Inclusive

Hotel near Avenida Kukulkan, Cancun
Price per night from:VND 17,516,524
8.5/10
Very Good
Very clean and nice resort. Excellent food and staff. Rooms are very comfortable.
Hilton Cancun Mar Caribe All-Inclusive Resort

Hilton Cancun Mar Caribe All-Inclusive Resort

Hotel near Avenida Kukulkan, Cancun
Price per night from:VND 9,830,702
9.0/10
Great
Great services, beautiful beach, lovely staff, very nice resort.
Live Aqua Beach Resort Cancun

Live Aqua Beach Resort Cancun

Hotel near Avenida Kukulkan, Cancun
Price per night from:VND 7,499,310
9.3/10
Great
Super location that facing the Caribbean Sea 🌊 Good hotel service if you have Marriott membership! They have welcomed drinks (alcohol and coffee and etc) we had tried most of the restaurants inside the hotel, one of the restaurant named Gustino ( Italian restaurant) we ordered their famous steak (FILETTO DI MANZO E RISOTTO DI PORCINI ) and BAVETTE AI FRUTTI DI MARE ( seafood paste that recommended by restaurant) the steak 🥩 was really excellent, BUT the seafood pasta was overcooked and we doubted the freshness of the seafood. We did feedback to the waiter, he just said ops.. sorry. Ok fine! In the mid night, my husband started running to toilet! He had diarrhea 3 times before we checked out the hotel next day morning as we need to catch the flight to New York. I did feedback to the front desk lady, she provided us bottles of mineral water. He had medicine again after light breakfast. Ohh God! He started to diarrhea non stop when reaching New York! We forced to cancel our day trip at New York City as he seriously unwell! He stayed in the hotel room for two days! Omg! It burned our trip at New York City! Really disappointed the quality control of the foods in the well known 5 STARS hotel! I think he sick of pasta seafood now especially with shell!
JW Marriott Cancun Resort & Spa

JW Marriott Cancun Resort & Spa

Hotel near Avenida Kukulkan, Cancun
Price per night from:VND 6,030,533
8.6/10
Very Good
It was AMAZING! I had such a great time there! The staff were super friendly and the food was delicious. I made sure to eat and drink as much as possible, I think I ate too much! There is only a buffet breakfast and lunch and dinner at the restaurants. It's à la carte (if you paid for the package) and you can order as much food as you want. Mexican food for lunch and Italian or Mexican food for dinner (you have to book for dinner). I also love that the rooftop bar has unlimited great food for the whole day. The pool area was nice and so was the furniture. My room was huge and very spacious, I did not have the best view which didn't matter because I was upstairs on the rooftop for most of the time. They also stock the room fridge with soft drinks and beer which are unlimited. Each floor has a water cooler machine and an ice machine which was great when it came to refilling my water bottles. I think it's a great idea instead of the single use water bottles. I highly recommend staying here, my only regret was not staying here longer. I will be back in the future! 
The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites - with Optional All Inclusive

The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites - with Optional All Inclusive

Hotel near Playa del Carmen
Price per night from:VND 2,770,471

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Property Information for Tourists

Total properties204
Number of reviews17,891
Highest priceVND 358,198,922
Lowest priceVND 3,178,464
Weekend Avg. PriceVND 22,770,393
Weekday Avg. PriceVND 21,920,989