5-Star Hotels in Quintana Roo, Mexico
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Highest Rated
Hotel near Zona Hotelera,Cancun 50% of visitors choose this area
XXindongyongyuanzaoyuxingdong 2026.03.03
1. The hotel's location is great, with bus lines R1 and R2 right outside, which is very convenient.
2. The room I booked was a bit noisy, facing the street, so you could hear cars passing by, but it was still tolerable and acceptable.
3. Breakfast was decent. They said bottled water would be provided, but there wasn't any in the room when I checked in. After calling, it took quite a while for it to be delivered. The next day, after the room was cleaned, there still wasn't any, and I had to ask for it. I'm not sure why.
4. The hotel's private beach is quite nice, and the environment is lovely.
Very Good
122 reviews
8.5/10
Price from
£91
per night
Hotel near Avenida Kukulkan,Cancun 20% of visitors choose this area
GGuest User 2024.04.08
Worst view I’ve had from my balcony-just white brick wall!
Bathroom stunk of sewerage so bad one day could really use it. Had to get up 730am to get a sunbed and still very few left then!!! Not enough beds round pool area.
Very packed and loud on the evenings and just karaoke and disco after 10pm! Not worth the money I paid
Very Good
111 reviews
8.2/10
Price from
£571
per night
Hotels in Quintana Roo
PPino italia 2025.08.08
Struttura molto bella, l'attenzione ai clienti è molto intensa ma non asfissiante.
Se vuoi stare da solo nessuno ti opprime ma se hai bisogno di qualcosa basta scrivere sulla chat con la reception.
Il ristorante è molto curato nelle presentazioni dei piatti, ma tutto molto buono, anche a colazione.
Unico neo, per me, chiude presto.
Il posto è incantevole.
Great
116 reviews
9.0/10
Price from
£90
per night
Hotel near Zona Hotelera,Cancun 50% of visitors choose this area
GGuest User 2026.02.18
The hotel staff were all incredibly kind, and both the room and facilities were spotless. The food at the poolside bar and other snack spots within the hotel wasn't exceptional (for example, the matcha latte I ordered had no matcha flavor at all), but it varied, and the convenience of being able to order something anytime I wanted to eat or drink outweighed any minor disappointments. I made a reservation at the steak restaurant for dinner, and the appetizer salad and soup were much larger than I expected. I felt bad about not being able to finish them, so I'd recommend that those who eat light inquire about portion sizes beforehand. The room service menu was also extensive, and I found myself wishing I could have tried more. While it's not a beachfront hotel, meaning you have to take a shuttle bus to the private beach, and thus not ideal for those who want the ocean right outside their door, we thoroughly enjoyed our stay. Thank you for a wonderful time!
Great
41 reviews
9.1/10
Price from
£209
per night
Hotel near Zona Hotelera,Cancun 50% of visitors choose this area
GGuest User 2023.07.08
Where do I start from? Daniel , Erik and the whole squad were exceptional. SLS Cancun is situated in the Marina which is probably the most expensive and most luxurious place in the whole of Cancun. There are loads of restaurants and a big shopping mall literally 7-10 mins walk from the hotel. The Marina is amazing with loads of fine dinning and descent priced restaurants. I stayed in one of the suites which happens to have 2 bathrooms and a full ocean view. The best thing about this hotel and the area (the Marina) is how private, secure (tho Cancun is safe) and affluent the area is. I call the area little Miami. If you want a loud noisy area, this is not the place for you. But if you want a bit of class and then drive into the noisy area and back to peace then SLS is for you. People pay to come to the beach so it’s a private beach but obviously free for hotel guest , so you will never see a rowdy group of people. I rented a car during my stay through the hotel without even paying a deposit to the car company and obviously you get Valet parking every time. The guys are attentive and always happy to help.Ask for Daniel and Erik, those guys are everything you need. I’ll see you soon.
Very Good
110 reviews
8.7/10
Price from
£80
per night
Hotels in Quintana Roo
When you stay at Delek Holbox in Isla Holbox, you'll be on the beach, within a 10-minute walk of Bioluminescence Beach and Punta Coco. This beach hotel is 0.8 mi (1.2 km) from Holbox Beach and 3.2 mi (5.1 km) from Punta Mosquito Beach.
Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and a picnic area.
Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary English breakfast is served daily from 8:00 AM to noon.
Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. Free self parking is available onsite.
Treat yourself to a stay in one of the 39 individually decorated guestrooms, featuring heated floors. Your Select Comfort bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as safes and free minibar items.
Very Good
100 reviews
8.8/10
Price from
£100
per night
Hotels in Quintana Roo
JJesse.02 2026.05.19
Very very large hotel with many stores and restaurants . There are lots of amenities but most are extra pay (which is a bit unfortunate given how much the hotel is already).
Very Good
103 reviews
8.6/10
Price from
£319
per night
Hotel near Zona Hotelera,Tulum
Located in Tulum (Zona Hotelera), Hotel Shibari Tulum - Restaurant & Cenote Club is steps from Tulum Beach and a 4-minute drive from Sian Ka'an Biosphere Reserve. This luxury hotel is 6.1 mi (9.8 km) from Tulum Mayan Ruins and 3.8 mi (6.1 km) from Playa Paraiso.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor pools and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy international cuisine at ATTA, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Grab a drink at the swim-up bar while enjoying a refreshing dip in the hotel pool.Continental breakfasts are available daily from 7:30 AM to 11:30 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 64 air-conditioned rooms featuring minibars and espresso makers. Your pillowtop bed comes with premium bedding. 70-inch Smart televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Very Good
102 reviews
8.5/10
Price from
£117
per night
Amazing
6 reviews
9.7/10
Price from
£112
per night
Hotel near Isla Mujeles,Isla Mujeres 50% of visitors choose this area
AAnonymous User 2024.03.18
The best location on Isla Mujeres. It is also a relatively large hotel on the island. The front desk service is very good. The room has been upgraded. It has a large space and a suite with a front view of the sea. The hotel's exclusive beach is across the road but very close. The texture is fine and white, and the waves are not big. It is very suitable for swimming and the experience is great!
Great
104 reviews
9.0/10
Price from
£161
per night
Travelers Reviews of Quintana Roo Hotels
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8.9/10
Very Good
Jj workI've been to dozens of Cancun all-inclusive resorts but there is no place like Temptation. We are American Asians in our late 20's and had a total blast at this place.
Vibe- high energy party vibe with sexy employees and a topless optional pool. A totally carefree and relaxed environment for couples to getaway.
Food- I read mixed reviews on food, but I must say I was pleasantly surprised by the quality and options of food available! I had plenty of amazing dishes to try everyday. I loved their steak burger, octopus, shrimp cocktail, sushi and more.
Drinks- also pleasantly surprised that there were a TON of choices and quality options like Don Julio, black label and more.
Service- excellent service as you can expect from all inclusive hotels. I would give a shout-out to POLO who works the quiet pool bar. Everyone else was friendly and helpful too.
Entertainment- yes to the SHE restaurant. Have a 5 star quality meal while watching talented dancers work the stage and pole. What an experience! Everyday in the late afternoon there is a show at the pool, and they are funny AF but very naughty. The crowd loved it and were totally down.
Tips and Notes
-its a naughty place. Sensual and sexual themes, smells, vibes are pervasive. There are attractive couples of all ages, many who may be open to naughty experiences together. Of course everything is up to you and everyone is respectful. But anything goes here, as long as it's in your own room.
-tip everyone. It will enhance the workers life and enhance your service as well!
-in bash tower balcony rooms you may see couples putting on a ”show”. We wanted to see something crazy so we booked this room and sure as heck, we saw plenty of action!
-bash tower rooms give you access to the rooftop pool and hot tubs. Great for lunch and to getaway from the rowdy sexy pool.
-bash night club is always poppin. It's an outdoor Vegas style club with a huge bar, led stage and amazing nightly performances from talented dancers. Don't miss it!
-2 to 5 nights is sufficient here, or you might get partied out
-there is a timeshare type of pitch at the beginning, we didn't do it but that's up to you. You get some freebies and there's no commitment so just depends on your time.
-while there's a fair amount of younger people, the average is definitely in the 40s. I do wish there were more Asians at the resort as it skews white/Hispanic. They should make the prices on trip.com better in order to boost the Asian demographic presence. That's my only suggestion!
Temptation Cancun Resort - All Inclusive - Adults Only
Hotel near Zona Hotelera, Cancun
Price per night from:£206
9.5/10
Amazing
GGuest UserStandout was the unique rooms which are extremely private, spacious and beautifully designed along the lagoon. Personally I didn’t quite understand the ‘Butler’ concept and found some of the comms style a bit frustrating.
The other standout was the ‘Day of the dead’ celebrations. The property was decorated beautifully and very well organised. The opportunity to also participate was great as we felt emerged in the festivities. It would have been nice if the dinner package also included the face painting.
More broadly the property is set within mayakoba so you can explore the grounds including the other hotels and it was fun to explore on the bikes.
The only other thing to be aware off is also this is the more premium / exclusive hotel in mayakoba it’s still geared towards families or at least there where quite a few kids around. Finally don’t have high expectations of the beach it’s tiny and there isn’t much space.
If you want high end luxury visit Maroma.
8.5/10
Very Good
XXindongyongyuanzaoyuxingdong1. The hotel's location is great, with bus lines R1 and R2 right outside, which is very convenient.
2. The room I booked was a bit noisy, facing the street, so you could hear cars passing by, but it was still tolerable and acceptable.
3. Breakfast was decent. They said bottled water would be provided, but there wasn't any in the room when I checked in. After calling, it took quite a while for it to be delivered. The next day, after the room was cleaned, there still wasn't any, and I had to ask for it. I'm not sure why.
4. The hotel's private beach is quite nice, and the environment is lovely.
InterContinental Hotels PRESIDENTE CANCUN RESORT by IHG
Hotel near Zona Hotelera, Cancun
Price per night from:£91
9.4/10
Amazing
GGuest UserOur stay was beautiful, I will not deny that. However it was not without a few letdowns. I am a woman who is all about a pool and was so excited to swim in the absolutely gorgeous pool I saw in all the photos online. I visited the week of Jan 1- Jan 7th and the weather was quite warm about 75 degrees every day. HOWEVER, the pool was absolutely FREEZING to the point where I was shivering being in it. Felt like an ICE BATH :( It was not enjoyable and with this being a secluded/ all inclusive hotel there weren't very much other forms of entertainment during the day except for the pool and the beach (the water was warm at the beach). It was so disappointing. I called the front desk to ask if anything could be done but they stated was no pool heater/temperature adjuster. We paid about 4 grand total for this trip and to be completely honest were only able to enjoy the pool once. My next complaint comes to the beach. We went to the beach which gets pretty bus. There was a day where every single chair was full and two of the hotel cabanas were being taken over by random street vendors - taking away two spots for the guests from the 100% packed beach area. These guys were NOT a part of the hotel and are the vendors who go around trying to sell cigars, etc. I watched the staff pass by them multiple times and say nothing while ACTUAL GUESTS had nowhere to lounge by the beach. That was very disappointing as these guys were laughing loudly, staring at guests, and did not move as people walked by looking for chairs. Other than that I will admit that the food was great, the staff was super nice, the hotel grounds were IMPECCABLE, the rooms were nice, everything else was quite lovely. But for the reasons listed I will not be staying at this all inclusive again, although you can still make the most of it and have a lovely experience overall. I'd recommend a stay if you're not going for the main reason of enjoying the pool and the beach.
Valentin Imperial Riviera Maya All Inclusive - Adults Only
Hotel near Solidaridad
Price per night from:£248
8.6/10
Very Good
GGuest UserPerfectly located on the Cancun Hotel Zone *****, this resort strikes a great balance — close enough to the action if you want it, yet far enough away to truly unwind. The property itself is charming, not overly large, which makes everything easily accessible.
The pools are just the right size for activities and socializing, but the real highlight is the stunning beach — that’s where I spent most of my time. Dining options are plentiful with several restaurants to choose from (reservations are required), and the bars offer a wide variety of drinks. The café is also a must-visit.
Overall, I had a wonderful experience. This isn’t a massive, party-centric resort — it’s better suited for travelers looking to relax and enjoy the beach in a more laid-back atmosphere. If there’s one area for improvement, it would be refreshing the rooms and hallways, as they’re starting to show their age.
Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only
Hotel near Avenida Kukulkan, Cancun
Price per night from:£160
8.7/10
Very Good
GGuest UserStaying at this hotel brought mixed impressions. On one hand, the property looks new and visually appealing; on the other, there were several disappointing and controversial moments.
The check-in process felt quite strange. My room upgrade request was declined in an inappropriate manner despite my Hilton Honors Gold status. Additionally, no one assisted us in locating our room, and there was no introduction to the hotel facilities- we were simply told to find all information in the app.
The room itself was very noisy due to constant traffic from buses and service vehicles outside the windows. A request to change the room was declined, and the receptionist even mentioned that my Gold status meant nothing for this booking. Housekeeping also skipped our room twice, despite the sign on the door requesting service.
On the positive side, the food quality was generally good, and the entertainment program was decent, though not outstanding. It was surprising that the bars did not provide a clear drinks menu of what could be ordered. The biggest drawback of the hotel is the beach, which is almost nonexistent.
The highlights were the wonderful Kids’ Club staff and the generally friendly hotel personnel, although some bartenders and reception staff were less welcoming. The swimming pool is pleasant, but the hot tubs were disappointing, with noticeably dirty water.
Regarding the all-inclusive restaurants, the Italian restaurant was excellent, while the Mexican restaurant was the weakest.
Overall, the hotel has potential thanks to its modern appearance and some great staff members, but improvements in service consistency, cleanliness, communication, and beach access would significantly enhance the guest experience.
9.4/10
Amazing
GGuest UserI think it's the best choice for a honeymoon...
The atmosphere feels like a Western old couple coming to rest,
and there are only 2 Korean couples including my wife and I!!
Everyone here is kind and doesn't ask for tips!
And especially the Korean concierge, Jeha, just carries it hard,,
I had some trouble with the taxi, but he helped me right away and made it so that I could take care of it when I got to Koreaㅠ ㅠ
Even without asking, he packed a lunch for me because the airport food was bad and expensive, and he was just the best.. .💗
We'll go again when our 10th anniversary comes!
Le Blanc Spa Resort Cancun Adults Only All-Inclusive
Hotel near Avenida Kukulkan, Cancun
Price per night from:£473
8.5/10
Very Good
GGuest UserGood review: A surprisingly wonderful stay, I'll definitely choose this place again next time!
This stay at [Hotel Name] completely exceeded my expectations. From the details to the service, everything felt incredibly thoughtful and welcoming. I absolutely recommend it with a full score!
First, the hygiene and environment were impeccable. The moment I opened the door, my eyes lit up. The room was spacious and bright, the air was fresh with no strange odors, the sheets and duvet covers were perfectly white and smooth, feeling soft and comfortable. The bathroom floor was dry with no puddles, and the sink and toilet were wiped spotless. Even the shower glass had no water stains, making for a truly reassuring stay. From the window, I could see a small garden, which was particularly therapeutic to wake up to when opening the curtains.
Second, the facilities were comprehensive and considerate. The air conditioning in the room cooled and heated quickly with very little noise, ensuring I wasn't disturbed while sleeping. The mattress was moderately firm, and there were pillows of different thicknesses to choose from; I slept for two nights without any back pain. The room also came equipped with USB charging ports, a hairdryer, and bottled mineral water. Even the toiletries were pump-style and felt high-quality – every detail showed great care.
Finally, the service was warm and efficient. During check-in, the front desk staff greeted us with friendly smiles, quickly processed our paperwork, and even proactively shared information about nearby restaurants and transportation routes. When I called the front desk midway through my stay to borrow a charger, it was delivered in less than 5 minutes. Check-out was even more efficient; verifying information and issuing the invoice was done in one smooth process. They even kindly asked if we needed help calling a taxi, showing no impatience whatsoever.
Such a hotel with great value for money and excellent service is truly perfect for travelers. I've already recommended it to friends, and I will definitely choose this place again the next time I visit this city!
Hilton Cancun Mar Caribe All-Inclusive Resort
Hotel near Avenida Kukulkan, Cancun
Price per night from:£292
9.1/10
Great
GGuest UserSuperb hotel, restaurants are delicious, Asian restaurants are confusing, favorite Italian restaurant, the hotel occasionally has a buffet by the pool. Facilities are great, rooms are large, adults only, no children, great stay.
9.3/10
Great
LL o u i s e• Staffs are friendly, polite & helpful. I like the quiet and avoid the crowds of tourists from the all-inclusive hotels. Best choice for couples.
• Breakfast is delicious with a variety of choices.
• The beach is clean & beautiful.
Frequently Asked Questions
What are the popular 5 star hotels in Quintana Roo?
Whether you are traveling to Quintana Roo for business or tourism, InterContinental Hotels PRESIDENTE CANCUN RESORT by IHG (from £126) , Hyatt Ziva Cancun (from £320) and Secrets the Vine Cancun - All Inclusive Adults Only (from £220) are all preferred hotels.
How much is the average rate for 5 star hotels in Quintana Roo?
For 5 star hotels in Quintana Roo, the average price on weekdays is £609, and the average price on weekends (Friday–Saturday) is £637.
Which 5 star hotels in Quintana Roo provide swimming pools?
There are many 5 star hotels in Quintana Roo with swimming pools. InterContinental Hotels PRESIDENTE CANCUN RESORT by IHG (from £126) , Hyatt Ziva Cancun (from £320) and Secrets the Vine Cancun - All Inclusive Adults Only (from £220) are very popular.
Which 5 star hotels in Quintana Roo provide fitness facilities?
InterContinental Hotels PRESIDENTE CANCUN RESORT by IHG (from £126), Hyatt Ziva Cancun (from £320) and Secrets the Vine Cancun - All Inclusive Adults Only (from £220) provide fitness facilities. Satisfy your fitness needs even while travelling!
Which 5 star hotels in Quintana Roo have bars?
For 5 star hotels in Quintana Roo with bars, InterContinental Hotels PRESIDENTE CANCUN RESORT by IHG (from £126) , Hyatt Ziva Cancun (from £320) and Secrets the Vine Cancun - All Inclusive Adults Only (from £220) are very popular.
Which 5 star hotels in Quintana Roo provide breakfast?
InterContinental Hotels PRESIDENTE CANCUN RESORT by IHG (from £126), Hyatt Ziva Cancun (from £320) and Secrets the Vine Cancun - All Inclusive Adults Only (from £220) provide delicious breakfast. Start your day with high-quality breakfast!
Which 5 star hotels in Quintana Roo offer spa services?
Want to relax with spa treatment? Among 5 star hotels in Quintana Roo, InterContinental Hotels PRESIDENTE CANCUN RESORT by IHG (from £126), Hyatt Ziva Cancun (from £320) and Secrets the Vine Cancun - All Inclusive Adults Only (from £220) are very popular.
Which 5 star hotels in Quintana Roo provide free Wi-Fi?
Internet connection is an essential condition for travel. InterContinental Hotels PRESIDENTE CANCUN RESORT by IHG (from £126), Hyatt Ziva Cancun (from £320) and Secrets the Vine Cancun - All Inclusive Adults Only (from £220) are popular hotels with free Wi-Fi.
What deals are available for 5 star hotels in Quintana Roo?
Trip.com provides various promotions and discounts for 5 star hotels. You can check the promotions page to see available promotions on Trip.com.
Property Information for Tourists
| Total properties | 204 |
|---|---|
| Number of reviews | 18,014 |
| Highest price | £9,705 |
| Lowest price | £90 |
| Weekend Avg. Price | £637 |
| Weekday Avg. Price | £609 |
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