The location is great, the courtyard is also very nice, there is a walking area, the two bedroom room is the closest to the beach, you can go out and watch the sunrise! But what I want to say is that the facilities in the room are really old, especially in the kitchen. It is recommended that you use the kitchen utensils before cleaning or disinfecting them. Because they may not be cleaned, everything is greasy and greasy. There is an ant 🐜, many ants climbed! I feel that the kitchen has the feeling of being occupied by ants. There are a lot of people everywhere, and there are suggestions of intensive fear not to go to the kitchen! The hotel's room cleaning really needs to be improved, and it does not match the warm service of their front desk staff.
Hotel near Brisbane CBD,Spring Hill69.4% of visitors choose this area
TTIMPOH2025.03.01
The hotel looks pretty good and new, and it took around 75 minutes from Gatton to this hotel via a private car and costs us A$189. Hotel room in good size and conformable upon we checked in. Location is centralized and easily accessed to plenty of nearby cafes and shops. Value for money and definitely highly recommended if we back to brisbane next trip.
1. Lobby bar
Service at the lobby bar was horrible , no one serve after sitting there for 10 min. Waiting for almost 20 min for a bowl of fries. There are 3-4 staffs on the floor and it was not busy at that time.
2. Breakfast buffet
Lack of food variety. Not worth it for $59 pp.
found flies around cooking area.
Hotel near Brisbane CBD,Brisbane69.4% of visitors choose this area
AAnonymous User2024.09.21
Super convenient location right smack in the Brisbane city area! Rooms are slightly dated but overall cleanliness was there. Great service as well! Would say there aren’t many new hotels in Brisbane, and definitely recommend this place if convenience is key
We travelled to the Gold Coast for our wedding, and decided to stay in Sofitel Broadbeach, a hotel we stayed our first visit to the Gold Coast together. This time however, we also recommended our families to stay in the hotel too.
The stay was brilliant. Did not disappoint. We were met with champagne on entry, and had some special surprises in our room for our special occasion. The staff were so kind and gave the best recommendations to our parents while staying with the hotel.
The front service member Michael, from the US, was a credit to the team and went well above the call of his duty for our week we stayed.
Thank you Sofitel for the memories and the treasured time at your resort. Not only did you provide us with an excellent location and comfortable stay, but you recognized the importance of our visit.
Hotel near Brisbane CBD,Brisbane69.4% of visitors choose this area
CCai zhanxuan2025.01.20
I recently stayed at this hotel and had a wonderful experience. The property was very nice and clean, offering a high-end feel without being overly luxurious. It provides great value for the price.
The location is fantastic, with plenty of good restaurants in the vicinity. Additionally, the service was excellent, making my stay even more enjoyable. I would definitely recommend this hotel for anyone looking for a comfortable and pleasant stay!
Hotel near Brisbane CBD,Brisbane69.4% of visitors choose this area
FFi Wong2025.02.19
Room is ok and staff service is nice. But the swimming pool opens till 9pm which is too early. After i finish dinner, i can only swim for 30 min: if the pool opening hours are till 10:30pm, I will definitely rebook next time
The room layout is very good, suitable for family travel, there is a business district downstairs, and you can go to the supermarket to buy some ingredients to cook. It is no problem for a family of six to stay here, and the scenery outside the room is also OK. The disadvantage is that the cleaning is so-so. If you don't like Western breakfast, don't book it, because it is indeed a bit different from the taste of Asians.
Hotel near Cairns City Center,Cairns100% of visitors choose this area
LLove travel girl2023.11.25
I would recommend this hotel to everyone. Although the room design is old style(not renovated one), the room is clean and the sea view is amazing. Great location especially to the meet up point of skydive and diving. Just 5 mins walk. ****** is just nearby so you don’t need to worry the night activities. Staff are friendly and helpful. I enjoy the stay a lot.
Very Good
197 reviews
8.9/10
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FFeixingdarenThe room layout is very good, suitable for family travel, there is a business district downstairs, and you can go to the supermarket to buy some ingredients to cook. It is no problem for a family of six to stay here, and the scenery outside the room is also OK. The disadvantage is that the cleaning is so-so. If you don't like Western breakfast, don't book it, because it is indeed a bit different from the taste of Asians.
FFoLdia RamanCertainly! Here's a feedback review for your stay at Hotel X Brisbane Fortitude Valley, Vignette Collection:
”I recently had the pleasure of staying at Hotel X Brisbane Fortitude Valley, Vignette Collection, and I must say it was an outstanding experience. Every aspect of my stay was truly exceptional.
Service:
The service provided by the hotel staff was impeccable. From the moment I arrived, I was greeted with warmth and professionalism. The staff went above and beyond to ensure that my needs were met, and they were always ready to assist with any inquiries or requests. Their dedication to making my stay comfortable and enjoyable was evident, and I truly appreciated their hospitality. I would rate the service a solid 5/5 for excellence.
Facilities:
The hotel's facilities were top-notch. The cleanliness and maintenance of the property were impeccable, creating a welcoming and comfortable environment. The room was spacious, well-appointed, and spotlessly clean, providing a relaxing haven after a day of exploring the city. The amenities available, from the fitness center to the pool area, were fantastic, and I took full advantage of them during my stay. It's evident that the hotel takes great pride in maintaining its facilities at a high standard. Another 5/5 for excellence here.
Overall, my experience at Hotel X Brisbane Fortitude Valley, Vignette Collection, was nothing short of exceptional. The combination of excellent service, pristine facilities, and delightful dining made my stay truly memorable. I would highly recommend this hotel to anyone visiting Brisbane, and I look forward to returning in the future.”
I hope this review captures your positive experience at the hotel!
GGuest UserI think this is one of the best Marriot hotels I stayed. It has a beautiful lagoon and facilities and services are good. Two tram stops away from surfers paradise. View is from the room is also nice.
GGeng TianmingStayed 4+1 nights here. Very bad experiences in the end: my wife’s jacket was lost inside the wardrobe, I had to take taxi from airport to the front desk seeking assistance and told them to urgently help as my flight boarding is half hour later. They shared the room had been occupied by new guests and if there is anything left by us the cleaner should have found it. I said I am in a high rush and why not you staff just escort me to go to the room and take a look. They said they need seek internal approvals and when the senior officer came out, she repeated the same words. All of them simply ignored that I was in rush and blindly asked me to be patient, and then they worked in an over-patient way by keeping me at the front desk area without any certainty. Finally I realized going to miss the air flight and had to leave. Half way back to airport they called my wife saying that they have found the jacket and that I am the wrong party who didn’t patiently wait for them to slowly slowly take their time. What a joke! Isn’t said by them that new guests have moved in and if there is anything left by us they should have found it? So now how did they find it out? And, I am the wrong party? I am supposed to wait for them to take time and miss air flight? What a lousy team! They should have worked as officials in a third-class country, who are good at killing time, twisting words and blaming others, rather than in the front line of a reputable hotel.
MMin Ts***The apartment is rather new. Location is the biggest its advantage. Vert close to bus station and restaurants. The whole block of 1/2 bedroom apartments are next to the “hotel”. The check in and out processes were fast without hassle.
During my stay, I found some daily problems that I had to sort out. As the staff at the reception said the apartment is managed by the hotel, however, it is not serviced exactly as the hotel rooms. I prefer to have some information sheet telling some basics solutions.
It was not cleaned up every day. We had the cleaning services for the 4th, 8th morning. I have to ask for refilling such as clean towels, toilet papers, rubbish bin bags, dishwashing tabs, I also need to empty the rubbish or food garbage.
Most disappointing, someone having their food in room and drop them nearby my door daily. As the temperature is hot there and stinky smell was suck.
JJade DGreat location, right by the water and botanical gardens. Great restaurants nearby. We asked for a nice room, and were given 815 that was one of the few corner rooms with excellent views!
HHoSylviaWe were granted early check in shortly before 12pm. Unfortunately due to some issues, I was given the keycard to a room that’s already occupied and the occupant slammed the door in my face when we opened the door. I assumed he was shocked too. Was quite upset and shocked and went down to the concierge. Thankfully they were able to give me another room and we were compensated with 2 days of breakfast as service recovery. That was much appreciated. Breakfast is amazing.
GGuest UserI wanted to provide some feedback regarding my recent stay and the experience I had with your trip service desk. Overall, I had a positive experience, although there were a few minor hiccups along the way. However, I must commend your team for their prompt and efficient resolution of these issues.
The trip service desk demonstrated world-class customer service. The representatives patiently and politely listened to my frustrations and concerns, and they were dedicated to finding a satisfactory resolution that would benefit both the hotel and myself. I truly appreciate their efforts in going above and beyond to ensure my satisfaction.
This level of service was truly brilliant, and I am more than happy to recommend Trip.com to anyone looking to book their next holiday, whether it be a hotel or a flight. I have experienced firsthand how Trip.com takes excellent care of their customers and their bookings. The dedication and commitment to customer satisfaction are truly commendable.
Thank you once again for your outstanding service. I look forward to booking my future holidays with Trip.com and enjoying the same level of care and support.
GGuest UserThe Pullman Sea Temple Resort was a beautiful hotel. The service was excellent and the 1 bedroomed apartment was fantastic in every way.
I will definitely be returning!
GGuest UserStayed at this hotel for my birthday. My son had fun at waterpark and playground. Few issues. The in room safe is not working and the bathroom sink is clogged.
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