5-Star Hotels in Queensland, Australia

This birthday stay was absolutely flawless! I was so surprised when they upgraded me to a sea view room – the scenery outside the window was breathtaking. The room had a wonderful celebratory touch with thoughtful arrangements of wine, cake, and decorations that made for fantastic photos. We had such a great time during our entire stay, and the staff were incredibly friendly. For anyone looking to celebrate a special occasion, this is definitely the place to choose – highly recommended!

The room layout was cozy, and the room service was quite good. The pool was beautiful, and the food was also nice. The hotel is within walking distance of the city center. On a side note: avoid the trendy pasta restaurant Vila Romana (pictured in Figure 4). We're from Melbourne, and they thought we were tourists from China. An old man who spoke some Chinese kept trying to rip us off and was vague about wanting a tip. Figure 3, IMM Thai Cafe, was delicious; we ate there three times, haha.

Meriton Suites boasts an excellent location and well-equipped rooms, featuring an induction hob, fridge, oven, dryer, and washing machine—truly all the comforts of home. At AUD 166, considering the amenities and location alone, it's definitely good value for money. However, what's truly off-putting is their policy of refusing cash payments and charging a 1.5% surcharge for all card transactions. This feels like an unfair, 'take-it-or-leave-it' clause. I had enough cash on me, but they forced me to pay by card, essentially making me incur the processing fee. Even more ridiculous, they charge an extra fee for card payments for the AUD 20 parking fee. The entire experience was terrible. While the hardware gets high marks, their charging rules and service attitude are very poor and incredibly inflexible.

The lobby smells lovely, and the hotel is very clean. However, the facilities are a bit dated. It's very close to Story Bridge, making its location a real asset. It's suitable for a 2-night stay, but not ideal for an extended visit. Also, the soundproofing in each room is quite poor; I could hear the foreigners next door having a meeting at 6:30 AM (they're certainly hardworking and ambitious, I'll give them that...).

Lady at the reception was very curteous and very hospitable. I would Have much appreciated that if it was my first time staying at the hotel , room was excellent

Every time I visit the Gold Coast, I stay at the Marriott, and the breakfast is always great. However, the caps on the shampoo and other toiletries can be easily opened, which raises some safety concerns. After 6 PM, there are no staff or services at the pool, and it's not lit. For children with UV allergies who wish to swim in the evening, it's not possible. December is summer in Australia, so it gets dark late. I hope the hotel considers extending the pool's closing time, especially since guests are here for a holiday. Thank you.

The location is pretty good, and the hotel facilities are decent. There are some flying insects on the open-air balcony, but that's unavoidable by the sea. The pool is a bit basic, and you need to bring your own towel. The front desk staff were very friendly, but the restaurant staff were a bit lacking. I was treated like an outsider just for taking a couple of photos after sitting down, which wasn't very welcoming. Good thing I had my room key! 😂 I reported it to the front desk and they promptly addressed it. It's very convenient to watch the sunrise right from the room.

This hotel boasts a fantastic location, right downstairs from the night market. Their beef noodles are a real highlight, providing comfort for Chinese palates. The hotel's convenient location also means it's just a 10-minute walk to the cruise terminal and very close to the waterfront promenade, which is great for a stroll. The hotel's own bar is super chill, with live music in the evenings – perfect for a drink and a chat.

Originally booked a twin double room for me, my wife and our granddaughter as I was working in Brisbane and we wanted a change of scenery for my wife and granddaughter. Unfortunately my granddaughter became ill so my wife and granddaughter stayed at home. When I checked in I advised the hotel that only I would be staying for the two nights. Thinking Id help out the hotel room availability I said Id be happy to downsize, the receptionist asked if Id be ok in an Accessible Room which I accepted. I awoke at 2am thinking it was daytime as the room was lit up. Looked at the time and saw it was 2am then realised there was a large gap (30-40mm)under the door and the corridor lights were illuminating the room. After a bad night’s sleep I complained to reception who sent up a maintenance person who advised the door had to be like this to clear the sloping floor to the bathroom for wheelchair access. Poor design not an excuse. I asked if I could have my original room and was told I’d be charged for an upgrade. Told them I’d done them the favour originally so reception said theyd chat to management and get back to me. I was working late shifts and heard nothing back so had to try to sleep in the room again, packing pillows against the door base but light still made it in. There was also stains on the carpet, curtains also let street light in and when doors were closed in other rooms they clanged shut reminding me of a visit to Alcatraz! Little sleep for the second night. I feel sorry for anyone sleeping in that room in the future

The breakfast is good. The swimming pool is suitable for children. The location of the hotel is more convenient to find by car. We checked in after dark. The parking lot is free. Many parking spaces are right in front of the check-in point. Very convenient