Hotel near Cairns City Center,Cairns100% of visitors choose this area
AAnonymous User2026.02.24
Extremely close to the pier, which is super convenient for island hopping. My kids really enjoyed the pool too. Downstairs, you can even cuddle with koalas đš, but you need to book that in advance. Breakfast options were a bit limited, but as a Shangri-La member, I got a discount, making it a better value than eating out.
The location is fantastic! It's very close to the train station, bus station, and ferry terminal, and just a 3-minute walk to South Bank Park.
Service: I really have to complain about the service. I booked for four nights, and on one of those days, the room wasn't cleaned, even after I specifically reminded the front desk. The cleaning generally was quite sloppy; tea-stained cups weren't replaced, with tea stains clearly visible, and the bathroom faucet was covered in water marks. We were quite surprised to find such service and hygiene standards in a hotel of this caliber. Breakfast is Ă la carte with limited portions, one Western-style breakfast per person, which isn't really suitable for Chinese palates. We asked the hotel if we could cancel breakfast for the last two days, and they replied that it wasn't an issue for the hotel, but since we booked online, we'd need to coordinate with the third-party booking site. Although Trip.com actively tried to mediate, the hotel still refused. I wouldn't recommend this hotel to Chinese travelers.
Hotel near Cairns City Center,Cairns100% of visitors choose this area
MM15358****2026.01.24
A decent five-star hotel. The room was spacious and even had a balcony, perfect for enjoying the refreshing sea breeze. It's located right in the city center, making it convenient to get anywhere â Cairns itself is quite small, so you can easily walk to most places. A taxi from the airport to the hotel was around 25 AUD.
The sea view room offers stunning sunrise views and easy access to surfing by the beach. It's super convenient to walk to the beach and nearby large supermarkets. Getting to attractions and the airport by Uber is a breeze. The room itself is well-equipped, perfect for cooking your own meals and doing laundry. And the self-serve coffee is quite good!
Hotel near Brisbane CBD,Brisbane74.3% of visitors choose this area
AAlan 90002026.03.10
This hotel's location is absolutely fantastic! The elevator opens right onto Queen Street Mall, which is the most bustling and vibrant area. It's incredibly convenient for dining out, exploring, or shopping. This is definitely the best hotel I've stayed at in Brisbane and one I'd happily return to.
Hotel near Brisbane CBD,Brisbane74.3% of visitors choose this area
BBob Frax2026.04.03
Fantastic hotel!!!
I come to many hotels and this was by far the most beautiful thing I visited. Everything was very clean and very friendly welcome. From here you can explore the whole city without distant travel. Directly from the hotel you also have a walking bridge to South Banks. In the hotel you also have the sky deck with a great view of the city. Highly recommended
Hotel near Brisbane CBD,Brisbane74.3% of visitors choose this area
HHuikudeyuzxy5232026.01.05
The hotel's location is excellent, right on Queen Street. You can easily walk to South Bank just by crossing the bridge, and public transportation nearby is very convenient. My room type booking was incorrect due to an issue with Ctrip, but it was resolved very quickly, and the hotel staff were very proactive. The breakfast was good, and staying in a triple room with two people was very comfortable, as it had two bathrooms. Room cleaning was also done promptly. Overall, I highly recommend it. The front desk supervisor is Chinese and speaks Mandarin, which made communication very smooth.
Hotel near Cairns City Center,Cairns100% of visitors choose this area
GGuest User2025.10.22
This hotel is centrally located on the esplanade, and this is its main plus. In everything else, in my view, it loses out to the Hilton , to which I moved after a few days. My room smelled to the extent it made me feel unwell. The two swimming pools they boast are a joke. In the first glass pool, you are fully exhibited to everyone on the esplanade, which is why no one swims. In the second one you can't swim if there's anyone else in the pool, it's that narrow. The spa is a private massage joint. I was given a parking spot with no remote the first day, and allowed to park as an exception - their parking is too small to accomidate a hotel of this size. It has no ev charging. The breakfast is nowhere as good as the Hiltons. In any case I fixed all these problems by moving.
This one bedroom apartment is reasonably sized and had a balcony looking out over other apartments. The bedroom also had a thin balcony. The bathroom was not very modern and there was kitchen facilities. Only a fridge and kettle. If you need to use a microwave, you need to go the the basement and use one in the laundry. The outside pool and pool furniture is great and the roof top restaurant and bar has amazing city and river views. The staff are very friendly. There is a carpark under the hotel with easy access to your apartment floor.
Hotel near Brisbane CBD,Brisbane74.3% of visitors choose this area
KKei.missing2025.09.03
Living Room bar is a must to visit !! Tony and his colleagues were super hospitable, mixed us most of the menu items, and our favourites were the Beet-ness and Espresso 2.0. We stayed for only the one night on the 19th floor and thought the view at night was great. Waking up to see so much of Brisbane in the morning was a real surprise. Breakfast Buffet menu options were vast, however we chose from the Ă la carte ïżŒmenu paired with some fantastic coffees to start the day.
Very Good
252 reviews
8.5/10
Price from
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9.0/10
Great
We loved our stay at this hotel. We enjoyed the swimming pool so much. Room is clean and spacious with a lovely view over the balcony. The vibe at both bars is excellent reminding me I am in a holiday. Our room is in front of an elevator, so it is a bit noisy on the morning when people go down to the restaurant. The breakfast didn't meet my expectations. Sometimes food didn't get refilled fast enough. There is room for improvement.
Terrific place to stay with a family of 4. Great view of the beach, watching sun rises each morning & hear the waves hit the shores each time. What a pleasant place to be.. Definitely will be back again in future.
Certainly! Here's a feedback review for your stay at Hotel X Brisbane Fortitude Valley, Vignette Collection: âI recently had the pleasure of staying at Hotel X Brisbane Fortitude Valley, Vignette Collection, and I must say it was an outstanding experience. Every aspect of my stay was truly exceptional. Service: The service provided by the hotel staff was impeccable. From the moment I arrived, I was greeted with warmth and professionalism. The staff went above and beyond to ensure that my needs were met, and they were always ready to assist with any inquiries or requests. Their dedication to making my stay comfortable and enjoyable was evident, and I truly appreciated their hospitality. I would rate the service a solid 5/5 for excellence. Facilities: The hotel's facilities were top-notch. The cleanliness and maintenance of the property were impeccable, creating a welcoming and comfortable environment. The room was spacious, well-appointed, and spotlessly clean, providing a relaxing haven after a day of exploring the city. The amenities available, from the fitness center to the pool area, were fantastic, and I took full advantage of them during my stay. It's evident that the hotel takes great pride in maintaining its facilities at a high standard. Another 5/5 for excellence here. Overall, my experience at Hotel X Brisbane Fortitude Valley, Vignette Collection, was nothing short of exceptional. The combination of excellent service, pristine facilities, and delightful dining made my stay truly memorable. I would highly recommend this hotel to anyone visiting Brisbane, and I look forward to returning in the future.â I hope this review captures your positive experience at the hotel!
From the moment I arrived they tried to accommodate me as I was early. I was given a refreshing drink and my luggage was stored while my room was being readied. I had some food and drinks at the bar. The staff were lovely and remembered me the next day! I was given keys to the outdoor facilities so was able to use the pool and spa if I wanted. They txt when the room was ready. It was an end room which overlooked the water and ocean. It was beautifully presented and the toiletries were a good size and smelt lovely. I loved the upgrades they had done to the hotel as I have stayed there previously. I ordered dinner from the in room dining, but the internet service was very slow so I had to go to reception to order. The servings were great and the food was delicious. My reservation included breakfast which was plentiful and fresh. I really enjoyed my stay, which was over too quickly!
We booked The Langham on the Gold Coast for our honeymoon. It is a nice hotel but I can honestly say it is not worth the over $550 per night we paid. Iâve listed positives and negatives below: Positives: - there was a nice note and small chocolate slice in the room wishing us a lovely honeymoon - Staff are very friendly/welcoming - Ocean view was amazing from the hotel room - facilities - gymnasium was fully equipped with a view of the ocean/beach - Bathtub was lovely - Easy access to the beach Negatives: - There were stains on the sheets. When we arrived I noticed two stains in separate places on the sheets (note: they were dry stains). I went down to reception and they said theyâd send housekeeping up to change the sheets. As advised, a woman arrived to change the sheets. Unfortunately, I didnât check the new sheets and there were stains on those as well. I went back down to reception and they said theyâd send a supervisor up again to look at the sheets. Two staff came to the room, apologised and changed the sheets again (this time I checked). The hotel gave us a bottle of wine, some lip balm and pillow spray which was a nice gesture as an apology, however, multiple stained sheets for what is meant to be a 5 star hotel is very disappointing. - The pre-authorisation amount (hold) when checking in is $200 a day, so $1,000 for a 5 night stay. This is ridiculously high. I donât know why they hold that much considering most hotels, even 5 star hotels Iâve stayed in, hold $100-200 for a stay. On a positive note it did come back into my account straight away at check-out
Good vibes- near to Esplanade and rooms with sea view include the beautiful flyer, that made the stay colourful! For the foot spa and facial, the staff was friendly. Also beside the Night market and walking distance to train station, about 15-20mins walk.
I really grew to like this hotel. Immaculately clean rooms, crispy clean linen and towels, fast top level room service, great choice for buffet breakfast. A real sized swimming pool, and free ev charging in the underground parking. As a bit of advice - do pay that little bit extra for an ocean view room, if you plan to spend any time in you unit, it makes a huge difference.
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