We really like the corner room with city view that we got. It was clean, smell good, the windows are clean, able to see the city. The only thing that bothered us a little is the fact that the rooms are not soundproofed. We could literally hear anything coming out of other rooms lol. The staff at the reception were nice and welcoming. The rooftop bar was cool and beautiful, the price is super reasonable - seemed to be short staffed though. The organization of the place wasn't great at all and the guy at the entrance checking ID wasn't nice, he looks like he doesn't want to be there. But overall, the hotel, the bar and most of the staff were really nice and welcoming :)))
I am writing to formally express my serious concern and disappointment regarding the handling of my personal belongings left in the refrigerator during my recent stay at your hotel.
We stayed at Hilton Portland Downtown from December 23 to December 24, occupying Rooms 416 and 417. Upon checkout, a full box of prescription medications was accidentally left inside the refrigerator in one of the rooms.
I want to be very clear about the nature of these items:
The box was full and intact
It contained injectable prescription medications, clearly medical in nature
The medications were stored inside the refrigerator, not left out in the room
These items were obviously not trash and are easy to identify as medical supplies
Given these facts, I find it extremely concerning and unacceptable that:
The items were apparently discarded or mishandled, and
No attempt was made to contact me to confirm whether these medically critical items should be kept.
At a minimum, I would expect hotel staff to recognize that refrigerated injectable medications are not garbage, and that such items require verification with the guest before disposal. The failure to do so reflects a serious lack of care and responsibility, especially considering the medical importance of these medications.
These medications are essential for managing chronic health conditions, and their loss has caused significant distress and inconvenience. This situation could and should have been avoided with a simple phone call.
over charge for requesting early check-in and offered upgrade which was not satisfactory. Was not welcoming; .no service available. Said free coffee! went there twice, both times was not available. There was one person in the lobby to assist customers. Did not have a great experience as had before.
The room and bathroom are very clean. The bathroom is quite big, the bathtub and shower are separated. The sheets are my favorite dry feeling. Health is very good.
It was perfect location me and my daughter had a nice new years there the pool was clean and kids friendly across the street from the mall and lost of eatery’s we will be staying there again
The hotel is in downtown and does not have its own parking lot, but there is public parking downstairs next to the Citroen gas station opposite, about 35 knives a night. 5 minutes walk from the hotel, turn a corner at a crossroads.
The room is small, one bed, two bedside tables, plus a bathroom, very compact. The hand sanitizer in the bathroom smells good.
The front desk service is good, because the sleep is shallow, negotiate whether you can change the room behind the road, and you are also happy to help.
There is a Mexican dish 10 minutes walk from the hotel, Lechon, it is recommended. Recommended in the mushroom, grilled Ribs is not bad.
The hotel is in a great location and is very convenient for travel. The room is also very comfortable, the design is very exquisite and practical, and the view outside the window is invincible. The service of the girls at the front desk and the restaurant is very good.
The hotel is located in the center of Portland, and it is very convenient to travel to Portland State University, Pioneer Square, shopping and so on. The service staff are all kind, but not efficient? The management is very general, you need to communicate with the front desk every day to clean up the room, etc., and then the room facing the street is noisy. Although the room does not look expensive, there are many other taxes and fees in the state, and the final checkout has increased by more than 300 dollars.
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8.4/10
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GGuest UserIt is located in the city center, so it is convenient to walk, public transportation, and Uber. The building itself is large, the lobby is also large, and the rooms are also large. The bathroom floor was sticky. All the staff were friendly and nice. The building itself is old, but the atmosphere is nice.
Nnicole.wants.adventureI arrived to quite late to my booking. The front desk staff was courteous and even offered me a cookie when I checked in. My room was clean and orderly. There were a few stains in the carpet, but nothing too bad. The shower was amazing and had two shower head. There were plenty of outlets through out the room for all of my devices including next to the beds. The room also had a little couch coffee table, microwave, and mini fridge which was super nice. They did charge for the bottled water in the room though. I paid extra when I booked my room to have breakfast included, the breakfast was great. Bacon, Sausage, Potatoes, Eggs, and Waffles. They also had bagels and some items in the salad bar area but I didnt mess with any of that. Overall it was a pleasant stay. My only complaint would be related to the parking. There wasnt very many parking spots to begin with and the spots were super small. It made getting in and out of my car very difficult when parked. The hotel was super easy to find and was right off of I-5. However, I will warn you that the entrance is tucked around on the backside.
__M1861199****I am writing to formally express my serious concern and disappointment regarding the handling of my personal belongings left in the refrigerator during my recent stay at your hotel.
We stayed at Hilton Portland Downtown from December 23 to December 24, occupying Rooms 416 and 417. Upon checkout, a full box of prescription medications was accidentally left inside the refrigerator in one of the rooms.
I want to be very clear about the nature of these items:
The box was full and intact
It contained injectable prescription medications, clearly medical in nature
The medications were stored inside the refrigerator, not left out in the room
These items were obviously not trash and are easy to identify as medical supplies
Given these facts, I find it extremely concerning and unacceptable that:
The items were apparently discarded or mishandled, and
No attempt was made to contact me to confirm whether these medically critical items should be kept.
At a minimum, I would expect hotel staff to recognize that refrigerated injectable medications are not garbage, and that such items require verification with the guest before disposal. The failure to do so reflects a serious lack of care and responsibility, especially considering the medical importance of these medications.
These medications are essential for managing chronic health conditions, and their loss has caused significant distress and inconvenience. This situation could and should have been avoided with a simple phone call.
GGuest UserHotel was a smaller limited service boutique hotel. Locating was great for our needs (Trailblazers game) as we we're only a few minutes away from the Moda Center. The hotel is a minimalists dream. The room come across a a college dorm room, but is clean and uncluttered. It had a restaurant bar in the lobby with a Korean inspired menu. The bar draws locals from the area and had a really good vibe. Parking is $50 per night, but there options such as street parking with totals about $20 a day (Strange street parking rates...well strange to me at least 🤣) or parking garages near by for about half the cost of the hotel parking. The room rate was an awesome plus and the location made it a no brainer for us.
GGuest UserWe really like the corner room with city view that we got. It was clean, smell good, the windows are clean, able to see the city. The only thing that bothered us a little is the fact that the rooms are not soundproofed. We could literally hear anything coming out of other rooms lol. The staff at the reception were nice and welcoming. The rooftop bar was cool and beautiful, the price is super reasonable - seemed to be short staffed though. The organization of the place wasn't great at all and the guy at the entrance checking ID wasn't nice, he looks like he doesn't want to be there. But overall, the hotel, the bar and most of the staff were really nice and welcoming :)))
GGuest UserOne word: Perfect !
Without doubt, the best hotel I have ever stayed without spending a LOT more money. I had a wonderful corner room with loads of light, amenities were outstanding: comfortable bed, big bathroom with good water pressure, amenity kit (see pic), huge TV (which, unlike many hotels was easy to operate), sensible light switches, plenty of power outlets, inc USB on each side of the bed for phone charging, soft robes, excellent plunger coffee maker, fridge, in-room safe, etc etc. I honestly couldnt fault anything. Staff were very good. Bar and restaurant were also very good. I only wish I had more then 2 nights there. Wonderful stay.
GGuest UserI had a very pleasant stay at this hotel and would definitely recommend it to others. The rooms were clean, spacious, and well-maintained, with all the necessary amenities for a comfortable stay. The staff was extremely courteous and always ready to help, which made the experience even better. Check-in and check-out were smooth and hassle-free. The location of the hotel is also a big advantage, as it is easily accessible and close to key areas. The food quality was excellent, with a good variety of options available. Overall, it was a great experience, offering good value for money, and I would happily stay here again.
JjajajajajajajaThe room and bathroom are very clean. The bathroom is quite big, the bathtub and shower are separated. The sheets are my favorite dry feeling. Health is very good.
VValI had a fabulous stay at this sustainable hotel that incorporates nature into every aspect of the property. I loved using the sauna & pool, the mini market, restaurants & lounging areas in the main building. I enjoyed having coffee on my balcony that overlooked the golf course. My one small complaint was there was some road noise & I hope they put up sound barriers at some point (I could only hear it outside from my balcony which was one of the far buildings, so I'm sure others may not experience this).