4-Star Hotels in Oregon, United States

I am writing to formally express my serious concern and disappointment regarding the handling of my personal belongings left in the refrigerator during my recent stay at your hotel. We stayed at Hilton Portland Downtown from December 23 to December 24, occupying Rooms 416 and 417. Upon checkout, a full box of prescription medications was accidentally left inside the refrigerator in one of the rooms. I want to be very clear about the nature of these items: The box was full and intact It contained injectable prescription medications, clearly medical in nature The medications were stored inside the refrigerator, not left out in the room These items were obviously not trash and are easy to identify as medical supplies Given these facts, I find it extremely concerning and unacceptable that: The items were apparently discarded or mishandled, and No attempt was made to contact me to confirm whether these medically critical items should be kept. At a minimum, I would expect hotel staff to recognize that refrigerated injectable medications are not garbage, and that such items require verification with the guest before disposal. The failure to do so reflects a serious lack of care and responsibility, especially considering the medical importance of these medications. These medications are essential for managing chronic health conditions, and their loss has caused significant distress and inconvenience. This situation could and should have been avoided with a simple phone call.

One word: Perfect ! Without doubt, the best hotel I have ever stayed without spending a LOT more money. I had a wonderful corner room with loads of light, amenities were outstanding: comfortable bed, big bathroom with good water pressure, amenity kit (see pic), huge TV (which, unlike many hotels was easy to operate), sensible light switches, plenty of power outlets, inc USB on each side of the bed for phone charging, soft robes, excellent plunger coffee maker, fridge, in-room safe, etc etc. I honestly couldnt fault anything. Staff were very good. Bar and restaurant were also very good. I only wish I had more then 2 nights there. Wonderful stay.

Solid base right next to Lloyd Center mall, Regal cinemas and a nice park. This is an older Hilton, but very clean and professionally run. A few streaming options on the TV: Netflix, Pluto TV, Apple, Disney, Tubi and YouTube. No Amazon Prime for some reason. You can also change inputs from remote which is key, some chains don’t let you. Small gym on second floor, bar, coffee kiosk and even a pretty decent room service menu. Staff seemed exhausted but still polite and super professional. With some of the best rates in town I give it 5/5 and will definitely be back. Balcony rooms worth the extra $ for sure.

First time in this hotel, quite good. Good location, good room, separate shower and closet, coffee maker in room. No parking, but there is a valet service. If you bring car you can park in the next block in Jefferson st, comfortable and reasonable price. Housekeeping and waiting quite slow response for services. Overall happy with the stay

This is my first stay at this hotel, but it was amazing! This hotel is nearby the station, so If you are going to take a train, It is the best hotel to stay. The room was little bit dark, but the interior was so unique and clean. I will choose this hotel next time.

Hotel location is really good! The room given to us can see the sea, the facilities are not bad, the bath water is very hot, the room size is right, that is, the 11th period plus Friday, the price is really expensive! The service was very good. We arrived early and helped us arrange the stay early. There was free beer time on Friday. I went to taste it. All kinds of strange beer were hard to say. At the same time, there are free biscuits at the front desk. The American biscuits are too sweet!

The staff is very friendly. The parking lot is in the public parking lot at different entrances of the same building. It is a bit ”unfriendly” that the overnight charge for the public parking lot is $28, but it costs $35 to apply at the hotel. It may be that there is ”service” in it. Overall it is quite good.

I arrived to quite late to my booking. The front desk staff was courteous and even offered me a cookie when I checked in. My room was clean and orderly. There were a few stains in the carpet, but nothing too bad. The shower was amazing and had two shower head. There were plenty of outlets through out the room for all of my devices including next to the beds. The room also had a little couch coffee table, microwave, and mini fridge which was super nice. They did charge for the bottled water in the room though. I paid extra when I booked my room to have breakfast included, the breakfast was great. Bacon, Sausage, Potatoes, Eggs, and Waffles. They also had bagels and some items in the salad bar area but I didnt mess with any of that. Overall it was a pleasant stay. My only complaint would be related to the parking. There wasnt very many parking spots to begin with and the spots were super small. It made getting in and out of my car very difficult when parked. The hotel was super easy to find and was right off of I-5. However, I will warn you that the entrance is tucked around on the backside.

Location is fine, but there are a lot of homeless people near hotel. Room was clean and comfortable, breakfast was really really good. The bad thing is that there is no free parking (they offer $59 valet parking which is super expensive). If you’re lucky you will find some free overnight parking spots near hotel (it’s free from 7pm to 8am). So I would recommend this hotel if you’re traveling without car.

The location is good and the staff is friendly. The bathroom is too open, so it is a bit uncomfortable for couples. And the sink is next to the room, so it was a bit inconvenient. Other than that, I am satisfied overall.