4-Star Hotels in Samarkand Region, Uzbekistan

We absolutely loved this hotel. It's location is great and the staff are amazing especially the front desk. There is no lift but the reception staff helped us with the bags. We paid for a more premium room but it was on level 3 so we asked to be changed to room on a lower level and it was great. The Georgian restaurant inside the hotel is amazing. The food is great and the staff were amazing. Will definitely stay there again.

We had to extend our stay and decided to stay at the same hotel for practical reasons. The room is clean and convenient, they provide water bottles and Ahmed tea which is the best. The only thing missing is a bidet in the bathroom. Breakfast was ok. The location is central, a few minute walk from everything you need to see in Samarkand. And a 15-minute drive from the train station. The man working at the reception on the last night was not as pleasant as the first two as he stopped us on our way to the room for the taxes we had to pay because we extended our stay. He could’ve done it differently and asked us while we checked out or simply told us to come pay when we have a chance to do so, which is usually what is done in other hotels. But instead I had to go back and forth several times to try and pay him by cardbecause he could not figure out how to make the card terminal work. I was so tired and just wanted to use the bathroom and go to sleep and he would ask me to wait an hour for his manager to come, and then lecture me about how things are done in hotels worldwide, as if I did not know, having stayed in hundreds of hotels myself… anyway, I figured he was just new and a bit awkward but there was no need for the condescending tone or to imply that we were going to leave without paying the taxes…

The location is just okay. It's about 2-3km by taxi to the main attractions, but the main road outside the hotel is very congested, making it time-consuming to get a ride. The hotel facilities are good, and the decor is very new. In the morning, you can see the distant snow-capped mountains from your room. I really love the bed here; it's soft, cozy, and the largest among the three hotels I stayed at during this trip. The front desk service varies quite a bit. When I checked in, there were two male staff members who were rather indifferent. At the time, there was a Chinese tour group in the lobby, and it seemed someone was injured and needed assistance from the front desk, but they were quite unhelpful. However, the young lady I encountered when checking out was fantastic – very friendly and professional. Her name is Sevinch, and I hope everyone staying here gets to meet this kind front desk staff member.

I was very pleased with my stay at this hotel. All my expectations were fully met. The staff were polite and attentive; you feel their welcoming attitude towards guests from the very first moment. The room was clean and cozy, with everything you need. I especially want to highlight the very convenient location of the hotel, making it easy to get to the city's main attractions. A big plus is the sauna and swimming pool. After walking around the city, it was especially nice to relax in the hotel's spa area in the evening. This added even more comfort to my vacation. Overall, it's a very pleasant and charming hotel. I only have good impressions. I highly recommend it.

This hotel is really hard to comment on. There are many places to spray it, but it is not useless. When I arrived on the first night, I really wanted to explode: 1 room made a mistake for me! I went to a room first, how come there are two boxes when the door opens! I didn't dare to go in for fear of being killed, so I asked the front desk to open the door for me to confirm. I didn't expect that there were really guests inside! I guess it should scare the other party to death. 2 I paid online, they made a mistake for me, and asked me to pay again. Fortunately, I found out in time that I returned. 3 The door of room 3 is opened outside and there is no safety button. People who really have security anxiety will really be anxious. The soundproofing of the 4 room is really bad, the door gap is relatively large, and the voice of the people outside is all transmitted to the room. With the above things, I really thought about giving it a bad review the next day. But the next day I had a better experience. First of all, the breakfast restaurant, the environment is good, and this sparrow hotel, the dishes are worthy of its size. The pool is adding water every day and the basic cleaning. There is also room decoration, furniture, in fact, it is OK, basically no difference with the picture. The waiter saw that everyone said it was very bad before, maybe this time I changed a wave? The attitude towards us is good. English is a bit worse, but our English is also very bad. Stayed for two days, I feel that this store actually wants to operate well, it may be that the hotel management experience is insufficient, resulting in confusion inside, the details are not good. There is room for improvement, and the staff will not give a bad review.

We booked the rooms through Trip.com and paid in advance. We also confirmed the booking by calling the hotel. We arrived at the hotel at 12:00 PM, left our luggage, went out to the city, and returned around 5:00 PM. Check-in time was 3:00 PM, but even two hours later, our room still wasn't ready. The front desk staff struggled to provide information, and it was very difficult to get any updates from them. After repeated requests and waiting for an hour to an hour and a half, we finally got our rooms. Frankly, such a situation is unacceptable for an international brand hotel like this. We specifically chose Hilton to avoid these kinds of 'surprises.' It's worth noting that the rooms themselves were clean and comfortable. The hotel's location is also excellent.

We recently stayed at this hotel and I can't help but share my impressions! From the moment we arrived we were greeted with warmth and smiles. The reception staff were incredibly friendly and professional. Not only did they check us in quickly, but they were also happy to answer all our questions, especially Dildora, who helped us choose excursions and places for dinner. Their attention to detail and willingness to help made our stay even more comfortable. The rooms at the hotel are spacious and cozy, and the views from the balcony are simply mesmerizing. We enjoyed every moment spent here. Thanks to all the staff, especially the reception team, for their impeccable service and care. You made our holiday truly special! We will definitely be back again!

Проживали в отеле 2 ночи, понравился сервис на рецепшн и на завтраке, все очень доброжелательные) сам отель очень уютный и красивый! Внутренний двор очень милый, из номера с видом на сад видно Мечеть Биби-Ханум) Расположение хорошее, недалеко от площади Регистан) немного не оправдал ожиданий ассортимент еды на завтраке, он был достаточно скромен (сравниваем с отелем 3* в Ташкенте, там разбегались глаза), но голодным , конечно не останетесь)

The hotel's location is good, and the staff are friendly. We accidentally booked a room that was also equipped for guests with disabilities in the shower. The drain wasn't working well, so we were constantly standing in water. We called reception, and they did send someone, but the situation didn't improve. Also, hand soap and toothbrushes are only provided upon request.

The hotel staff does everything to make your stay comfortable. We were checked in early, without extra charges. They look for ways to help with all questions. There is water/tea in the room, sweets for tea. The only drawback is the lack of a kitchen. Breakfast is brought from somewhere. It is warmed up. Well, and there is nowhere to have a snack in the evening in the hotel either. But they offer and help to use the food delivery service.