Posted on Apr 4, 2026|Superior King Room
Anonymous UserI stayed at the Pullman Liverpool Hotel for one night as a last-minute booking after reading several reviews and watching a few TikTok videos—and I’m glad I did.
On arrival, I was greeted warmly, checked in quickly, and made my way up to my room without any hassle. I had emailed ahead requesting a nice view as it was my first time in Liverpool. I was placed on the 8th floor, which was great, but unfortunately my view overlooked the roof of another building. I did ask if this could be changed, but the hotel was fully booked due to the Easter break, which I completely understood.
The room itself was comfortable and overall made for a pleasant stay. The location is a big plus—just a short walk to the Liverpool Museum, bars, restaurants, the wheel, and plenty of shops for a bit of retail therapy.
Parking is quite expensive, but the hotel does stamp your ticket which gives you a discount. I checked in at 3:30pm, checked out at 12, and paid £18 for parking—without the discount, it could easily cost 5–8 times more.
Now for the negatives: cleanliness could definitely be improved. I met some of the cleaners when checking out—lovely, friendly staff—but the room needed more attention. There was dust on surfaces, hair on the tissue container, only two tissues left, the bathroom and mirrors weren’t cleaned thoroughly, and the shower gel hadn’t been refilled, so after a few pumps there was none left.
Overall, despite the cleaning issues, I had a pleasant stay and would definitely consider staying here again.
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Price per night from:£63
Posted on Jun 24, 2026
KudzyI was recommended to stay at Mercure hotel by a family member. The hotel location was good and easy to find. Upon arrival, I was welcomed at reception, checked in and given all important info. There was a wedding at the hotel grounds.
The first issue we encountered was soon after we left reception. One of the doors required you to swipe the key card to access the hallway where the rooms were located. The door would not open even after we tried using 8 different key cards. Another couple also tried to use their 4 key cards but it would not open so we were stuck there. The receptionist finally showed up and opened the door.
We booked 3 rooms in total...
My room looked well organised and tidy but the bathroom was not clean!! There was lots of hair on the bathroom floor and some grime/lime scale in the corners of the bathtub. In addition, the bathroom did not have a Toilet Brush.
I went to the 2nd room we booked. That room also did not have a toilet brush. The window did not open!! The hotel had the audacity to put a warning note on the window stating that the window does not open. Instead of fixing the window to make sure that guests have a window that opens especially now since it is summer and quite hot.
I went to the 3rd room we booked. That room also did not have a toilet brush. So all 3 rooms we booked had no toilet brushes!! The major issue in the room was the toilet was not flushing.
The issues with the hotel rooms are all petty issues that should never happen in a 4 or 5 star hotel. It was quite dissapointing because we had issues right from the start before we even entered the rooms when the door was jammed.
In addition, the hotel did not have any elevators which is a major disadvantage for people who are disabled or people who have issues with walking.
The only highlight we have of the hotel is the buffet breakfast. There was a wide variety of hot and cold food available plus drinks. Breakfast was and the service was quite good.
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Price per night from:£49
Posted on Sep 18, 2025
Guest UserExcellent little hotel. Right in the centre of town and a short walk to the ACC.
Bed was comfortable and the shower was powerful.
Overall and excellent option and reasonably priced. Would stay again
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Price per night from:£40
Posted on Jul 28, 2026|Queen Room with Sofa Bed
Kirill ZolotovWe stayed at the **Hampton by Hilton Liverpool City Centre** and were generally pleased. The hotel is conveniently located almost right by Albert Dock and within walking distance of the city center, making it a good option for those who want to explore the city without excessive travel. From the very first moments, we liked that the staff was friendly and quickly helped with check-in, and the overall atmosphere in the hotel felt calm and modern.
The room turned out to be clean, tidy, and quite comfortable for relaxing after walks around Liverpool. The bed was comfortable, the room had everything necessary for a short trip, and the overall level of service left a pleasant impression. It's particularly convenient that the hotel is suitable for both tourist trips and business visits: getting to key places in the city is easy, and returning to the hotel in the evening is not difficult.
Breakfast was generally a bit weak. The selection of dishes was decent, the food was hot and fresh, and standard options included hot dishes, pastries, and drinks. However, it's worth noting that the breakfast area can get quite crowded in the mornings, and seating can sometimes be insufficient, so it might feel a bit cramped during peak hours. This isn't a critical drawback, but it is noticeable if you come at the busiest times.
The most contentious point was the parking. It's available, which is convenient, especially for a city center location, but we had to pay **£52** for it, which seemed far too expensive for one night. From a practical standpoint, having parking under the hotel is a plus because you don't have to search for a spot on the street, but the price left us feeling overcharged. This particular point spoiled the overall impression the most, although in all other aspects, the hotel is quite decent.
Otherwise, the Hampton by Hilton Liverpool City Centre can be considered a reliable and convenient option for a trip to Liverpool. It has a good location, decent rooms, a satisfactory breakfast, and polite staff. Apart from the high cost of parking, the hotel leaves an impression of comfortable city accommodation without unnecessary fuss. For a short stop, it's a very practical choice, especially if it's important to be close to attractions and not waste time on travel.
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Price per night from:£46
Posted on Jun 21, 2026|Superior Room-st Georges View
Tori UKI've stayed at this hotel a few times now and you cannot beat its location. Straight out of the train station, turn right, and it's there. 5 mins walk to the shops and restaurants.
Rooms are adequate size, fairly basic but perfectly acceptable for a one night stay.
Bed was very comfy along with the pillows and bedding.
Bar lacks any atmosphere which is a shame. Reception staff are always ready to give you a great welcome.
Would recommend upgrading to get a St.George's view room.
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Price per night from:£84
Posted on Dec 21, 2025
JanieLiz
Negative points from our stay
I travelled with my 11 year old grandson, I booked us a twin room, which we got. Unfortunately, the room was an adjoining room to a double and the ”activity” noises from the other room were so bad that we checked out at 11pm as I didn't want my grandson to have to experience that. It literally sounded like they were in the room with us. I would perhaps suggest that in the future you look at your guest list and unless adjoining rooms are with the same party, where children are in a twin, look to accommodate the couple in another part of the hotel where possible.
I was disappointed that we were expected to pay £5 each to use the pool as I have never stayed at an hotel where it is not included in the room price.
Positive
All the staff were really friendly and helped as much as they could. The night Duty Manager was especially helpful and empathetic to my room dilemma but was unable to find us an alternative twin room, only a double which was not appropriate for us.
We ate in the bar and the food was exceptional although a little pricey.
The location was good and the hotel was easy to find. Be careful when you leave as there are two speed bumps on the exit, and no matter how slow you are going, it feels and sounds like your cars insides are dropping out.
Rooms were spotless and beds very comfortable.
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Price per night from:£48
Posted on Jul 24, 2026|One-Bedroom Apartment
Maomaomaomaomao
Every time I visit Liverpool, I try a different hotel, and this one has been the best value for money so far. The most important thing is how spacious the room is. The hotel doesn't have a restaurant, only complimentary coffee, but they don't provide takeaway cups. Our room had self-catering facilities and a washing machine, which was great overall. It's just a stone's throw from the bar street and the train station, incredibly convenient. There's also a pretty good antique shop nearby. BTW, as usual, no slippers or disposable toiletries.
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Price per night from:£54
Posted on Apr 5, 2026|Deluxe Twin Room
Guest UserLovely hotel in a great location. Comfortable beds and a super bathroom with an amazing shower. Ate in both restaurants and really enjoyed our meals. Would definately recommend staying here!
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Price per night from:£91
Posted on Aug 20, 2026|Studio With 1 Super King Bed With 1 Double Sofa Bed
Guest UserBooked this place to stay at so we could attend our friend’s wedding! Absolutely loved this hotel! An immaculate place to stay where the staff was super friendly and approachable! They were so attentive and helpful regarding parking and would definitely be back to stay at the hotel!
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Price per night from:£58
Posted on Apr 9, 2026|Classic Double Room
Guest UserThis is a uniquely beautiful hotel in a historical building. The rooms are lovely with a huge shower and bath. The staff at check-in were super friendly and gave us a free upgrade on arrival. However, be wary of the bar. The serving staff were inattentive. We asked to see a menu and the waiter walked past us for a second time as though he had never seen us before. Drinks took a long time to arrive. We also had to request slippers twice from reception to successfully receive them. Overall, lovely hotel but the majority of the staff could do with extra training, especially the bar staff.
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Price per night from:£90