Hot Springs Hotels in Jilin, China

Changbai Mountain High-Speed Rail Station pick-up and drop-off service once each (please be sure to book one day in advance): To be honest, after I booked, I kept waiting for a pre-arrival call. I've stayed at many hotels, but no one from this one contacted me. I understand that it might be due to staff shortages during the off-season, but if you don't contact me, how am I supposed to know your hotel's information? The experience was already disappointing before I even arrived. I only remembered there was a car service to pick me up when I got to the high-speed rail station, so I quickly called the hotel. They sent a car with no license plate to pick me up, like an unlicensed taxi. Travel butler service: Completely non-existent. Hilton DoubleTree welcome cookies: No one offered them. From check-in to check-out, there were only two cold apples in the room (one of which was bruised, fine, we didn't eat or touch them). Very disappointing. I didn't book your hotel just for a small cookie, but since it was clearly stated as included and wasn't provided, I didn't dare to ask for anything else. Facilities: They were okay, no major issues during my two-day stay. Oh! The shower in my room drained slowly, and the hot water temperature was unstable. Cleanliness: Acceptable. Service: In the morning, I passed by a housekeeping auntie cleaning while on my way to breakfast. She just stared at me directly, which was a bit intimidating. I was the one who initiated by saying, ”Hello,” and only then did this 'gazing' auntie greet me. If this is the kind of service, there's no need to force employees to enthusiastically greet guests (I could clearly feel that the auntie didn't want to and wasn't willing to say anything, which I completely understand).

Due to a change in our itinerary, we booked a hotel on short notice. Upon check-in, we found it far exceeded our expectations. The room was clean and tidy, the service staff was very professional, and a heartwarming incident occurred. After checking out, I was over 100 kilometers away from the hotel when I realized I had left my wallet in the room. After contacting the hotel, the staff immediately helped me find my wallet. Because cash can't be delivered by express, the waiter put the money in my card and transferred it to me via WeChat. They were very patient throughout the process, and the problem was quickly resolved. It's inevitable that there will be omissions when you're away from home, but it's very touching to meet such people! A big thumbs up to the hotel staff 👍🏻

We stayed in the family deluxe room, the 'Dinosaur Water World Stone Age' themed room. The room design was quite unique and my child loved it, but the cleanliness was subpar. The floor felt sandy when you walked on it, and there was a constant layer of white dust on my phone screen and the wall light switches, which appeared every time we moved even slightly. I'm not sure what it was. There must have been a lot of dust mites on the bed. My child's legs were itchy and had small bites, and since it's not summer, it couldn't have been mosquitoes – it had to be dust mites. I felt itchy all over too while sleeping. It seemed like the room hadn't been thoroughly cleaned, just superficially tidied up, without proper wiping. Perhaps it's because the room is large and has two floors, but in terms of hygiene, I felt the value for money wasn't good. We just stayed for two days for the child's happiness. The hot springs and water park were nice, but the water in the water park was too cold. Initially, we weren't allowed to bring towels from the hot springs area, nor could we wear slippers. The water park didn't provide towels or slippers either. My child's lips turned purple from the cold. Kids don't mind when they want to play, but it was really cold for adults, and we worried about the child getting sick. Also, walking without slippers was very slippery, and I was afraid the child would fall. Later, we saw people wearing slippers, so I went to the front desk to ask where we could get some. The front desk said that management had just changed the rule, and now we could bring towels and wear slippers. Then, there was a sushi stand nearby. I asked if it was chargeable (intending to ask if it required cash or room key payment), and they said yes, it was chargeable. Immediately after, I overheard a male and female hotel staff member laughing, as if implying, 'Do you expect it for free if it's not chargeable?'

This was my second stay at a Wanda property. Because hotel prices were much higher than usual at Wanda during Chinese New Year, I opted for the Sheraton instead, even though two nights still cost nearly 7,000 RMB. But to my surprise, I was disappointed in every aspect… Firstly, on February 16th, as soon as I entered the lobby, I saw guests arguing with hotel staff. I wasn't sure about the specific reason, but I already had a bad feeling. Secondly, February 16th was Chinese New Year's Eve. My family of three was watching the Spring Festival Gala in the room, and when we tried to pull down the shower curtain, it was broken. After reporting it, we found that even when the curtain was down, it was still see-through… I nearly fainted! This might be okay for couples, but if you're traveling with friends or family with kids, wouldn't that be incredibly awkward? Then, when we were ready to sleep that night, we discovered an issue with the toilet – there was a constant dripping sound, which was driving me crazy. It was Chinese New Year and the middle of the night, so I decided to deal with it the next day. I communicated with the hotel concierge in the morning but never heard back about a resolution. After breakfast, I had to speak to the front desk myself to get a room change… It was a huge hassle, moving from one end of the hotel to the other (a very long walk, dragging suitcases for 10 minutes, and taking two different elevators). The most ridiculous part was that this concierge, after we checked in, enthusiastically recommended various paid activities to us, and we even booked some through him… Ha! During Chinese New Year, I didn't want to ruin our trip or make things difficult for the staff who were still working. So, I tried to keep my negative emotions to myself. However, an old, established hotel, even if it's been open for a long time, isn't excused from all problems. Proper equipment maintenance and staff quality training are just basic operational necessities, aren't they? If they only think about making money from customers' pockets without any sincerity, how far can they really go?

Spontaneously decided to visit Erdao and booked this highly-rated hotel on Ctrip. The experience was absolutely fantastic, exceeding all my expectations – I'm incredibly satisfied! What truly impressed me was the exceptionally thoughtful service. All the staff were gentle, friendly, proactive in asking questions, and attentive to every detail. From check-in and shuttle services for sightseeing to breakfast arrangements, everything was meticulously organized. Many small details we hadn't even considered were expertly handled in advance, making for a truly excellent experience. I was lucky enough to receive a free room upgrade, which included a private hot spring bath – so relaxing and comfortable. Every corner of the hotel was exquisitely maintained and tastefully decorated, creating a wonderful atmosphere. You could feel the meticulous care and sincerity everywhere. Breakfast offered an incredibly rich variety of dishes; everything was delicious and satisfying. You could really sense the staff's dedication in preparing it! Although it was only a brief, one-day stay, I left feeling completely comfortable and delighted. The next time I visit Erdao, I'll definitely choose this place again. I'd also love to bring my parents here for a leisurely stay to truly enjoy some slow-paced time. I genuinely recommend it!

The hotel breakfast was excellent and varied, and the front desk staff were attentive and efficient. The rooms were clean. However, the attendant at the hot spring changing room, Zhao X. Li, was terrible! As foreigners, we sometimes don't fully understand the Northeastern accent (100% Ba Xian), and as a result, the attendant at the changing room treated us with impatience and a bad attitude. During that conversation, I realized that she had already treated my husband poorly earlier (around 21:20-21:35). My husband had tried to be patient and avoid conflict, but this second time was unbearable. I hope the hotel management can review the CCTV footage from the changing room around 21:45 on January 1st to see what happened. A hotel with good value for money needs excellent staff to match.

As a resort hotel, it boasts comprehensive surrounding amenities and excellent service facilities. The only issue was the blurry TV signal. The buffet on the first floor was just okay, but Cai Feng Lou on the second floor was absolutely delicious! I highly recommend the acorn tofu and the 'Guo Bao Rou' (sweet and sour pork)! Due to the rainy season, the windows were quite dirty, which affected the distant views. The hotel's shuttle service to and from the scenic spots was very well-organized. The butler was incredibly responsive to all our requests and replied very promptly.

I highly recommend the Beidahu Hyakumanseki Hot Spring Hotel; it's the ultimate choice for a ski resort getaway! As a high-end hot spring hotel under Gokurakuyu, Japanese aesthetics are integrated into every detail. The rooms are elegant and spacious, with premium and thoughtful amenities. Opening the window, you're greeted by a stunning, serene, and healing view of the snow-capped mountains. The location is absolutely fantastic, with an exclusive corridor leading directly to the ski equipment hall. No need to carry your gear; you can truly ski-in and ski-out, saving effort and hassle. After skiing, head straight to the Gokurakuyu hot spring, where the aroma of cypress wood fills the air. With both indoor and outdoor pools to choose from, the romantic experience of soaking in the snow is maximized, and all fatigue melts away. The butler service is meticulous, providing thoughtful care from check-in to check-out. The breakfast offers a rich variety of Chinese and Western dishes, ensuring you start your ski day full of energy. The hotel is well-equipped with a supermarket and a Japanese izakaya, fulfilling all your vacation needs in one place. Whether for a business retreat or a ski holiday, it's an impeccable top choice and has already been added to my must-visit list every year!

The overall environment of the resort is pretty good; it would probably be even better in the summer. The service is exceptional, with everyone paying great attention to detail. However, as a mom looking for a weekend getaway with my child, I found the activities to be just so-so. The snow activities themselves are free, so any amount of fun is a bonus. The hot springs, though, were really disappointing. There are only a few indoor pools, no high-temperature areas, and more importantly, they didn't feel like actual hot springs! 😦 The outdoor iron pot was impossible to use due to too much debris. From a value-for-money perspective, it's not the best choice for a weekend trip. And the kids' play area... sigh.