Hot Springs Hotels in Zhejiang, China

During the New Year's Day holiday, the hotel was swarming with guests. We arrived at 1 PM but couldn't check into our room until 3:30 PM. They initially said the room wasn't ready, but it turned out the direct drinking water system was broken, and maintenance staff were working on it. Even after we got into the room, it still wasn't fixed, so the hotel provided us with plenty of bottled water instead. The room facilities themselves were quite good. However, the hotel's exterior was very dirty and poorly maintained, which unfortunately detracted from the overall check-in experience. The hotel mattress was comfortable, ensuring a good night's sleep. The bedding was also just right – not too thick, not too thin – so even with the air conditioning on, it felt pleasant. 👍 We went for breakfast past 8 AM and were surprised to find a very long queue. Luckily, everyone lined up in an orderly fashion. Improving service is key; while the hardware is good, the software (service) needs to be even better.

We stayed in a family room with two large beds. The bathroom included a hot spring tub, and upon check-in, we received a water card to control the water temperature ourselves if we wanted to fill it up. Check-in and breakfast are located in Building 1. Indoor and outdoor hot springs, the hot pot restaurant, and a mini-mart are in Building 2. Our room was in Building 3. There are children's play areas dotted around the resort. Behind Building 1, there's a large lawn where you can feed sheep, rabbits, and peacocks. The outdoor facilities are great for kids, but the hot springs themselves aren't particularly special. For dining, besides breakfast, both lunch and dinner need to be eaten in Building 2, which offers Chinese food and hot pot. Otherwise, you'll have to drive out to find other dining options.

The room is quite spacious, and the private hot spring area is also great – just perfect for two people, very comfortable. The butler was very thoughtful, contacting us in advance to discuss check-in details. There's an afternoon tea every day with refreshing drinks, which shows great care. For breakfast, you get a voucher and can choose between wontons or lamb noodles, which was a really nice experience. They even have you change into slippers upon check-in, ensuring cleanliness! Recommended: Five stars~

Pros: 1. Newly opened, but odor-free. 2. The private hot spring room is very well laid out, with three separate rooms that don't interfere with each other. 3. The hotel staff are very polite in person. Room service is always responsive. After our first day, we returned to the hotel at 10 PM and wanted to use the private hot spring. I noticed some water stains in the pool, worried it wasn't clean, so I asked for it to be disinfected right away. They were very diligent and came, which is a huge credit. 4. The room was equipped with a Toto smart toilet, a Panasonic hair dryer, a capsule coffee machine, and drinking water, including four cans of VOSS and two bottles of Nongfu Spring. If the water wasn't enough, we could refill it with Nongfu Spring. 5. The soup is supposedly real, not boiler water, and it's very slippery after a soak. The outdoor hot spring automatically drains at 10 PM every night and automatically fills in the morning. 6. The travel photography lady who provided the service was very professional. 7. Generous! I asked if we could add breakfast for the children, and they readily agreed. Overall, staying in such a new and established hotel in Zhoushan, a city known for its high prices, was quite good during the summer vacation. However, there are some shortcomings that I would like to mention. In particular, the hospitality was superficial, with more formality than substance. For example: 1. I contacted them the night before check-in and specifically inquired about our check-in staff. I also made it clear that I didn't need children's amenities, as I have teenagers. However, upon check-in, the room still had children's amenities, no men's slippers, and no third bath towel or robe. Considering the phone call the night before, this is unacceptable and should have been avoided. 2. In a similar situation, they called me the night before and left their WeChat number, saying they would add me and provide guidance and assistance. In the end, they didn't even offer to add me until I checked in the next day. It would have been better not to mention this service. 3. I haven't encountered a hotel that requires a deposit in a while. It's no big deal if they do. When I checked out, they said we would return the same day by the same route. The next day, I remembered and checked, but there wasn't any. I asked again, and they refunded it. What if I hadn't forgotten to check? 4. The package includes a complimentary mini bar each day. Upon check-in, I was verbally informed that only four items were free; the rest were charged. After check-in, I discovered there were no signs distinguishing the items that were charged, and I hadn't even remembered the verbal notification. I called room service twice before I finally understood. I asked if the Coke and Sprite in the mini bar could be replaced with sparkling water the next day, and they said they would note it. However, not only was there no replacement, but when I returned home after a day of fun, not a single bottle was refilled, forcing me to order more. Two other drawbacks are worth mentioning. 1. The breakfast had a wide variety, but the taste was lackluster. On the first day, everything we tried was a complete failure, and on the second day, we mostly just had porridge and watermelon. The afternoon tea was similarly beautiful, but not very tasty. 2. The bed was too small. The 1.2-meter bed couldn't be moved. While everything else was very user-friendly, this particular point was hard to understand. Aren't twin beds in hotels of this caliber typically 1.35 meters? Even if you have a 1.2-meter bed, it should be possible to move the beds together. This is something to consider carefully for a family of three.

There is a private parking lot. The rooms are very clean. The family bed is large enough. The guesthouse manager is very patient. The breakfast selection isn't extensive, but everything is good. It's very close to the Panda Village. The shuttle bus from Cloud Grassland conveniently stops at the slope in front of the guesthouse, making it easy to get back.

I came to Qiandao Lake for the weekend and stayed at this lakeside B&B. We are a family of four traveling with a baby, and we chose an 80-square-meter room. The interior is very spacious and tidy, just like the photos taken by the merchant. Children love the large floor-to-ceiling windows and the long bay windows. I loved the little touches like the lighted mirror and Dyson hair dryer, and the electric curtains. The butlers Xiao Tao and Xiao Song provide meticulous and thoughtful service. The breakfast was also very rich, and the aunt who prepared the meal was very considerate and asked us if we were full. They also gave us souvenirs before leaving. It was a very pleasant stay experience😊

I am quite satisfied with this hotel, and the emotional value is full. Although the room is not particularly large, the layout is very good, there is a bathtub, the hair dryer in the room is also very good, especially the water dispenser, not the kind of kettle, is the kind of bottled water, you can see very carefully. The hotel's service attitude is super good, will help you send your luggage to the room, the minibar food is also branded, Ahuatian cake, canned seaweed, oriental leaves, etc., the fruit is super sweet in the afternoon, and the souvenir Shaoxing yellow wine is also sent. The room ”Lu Xun's Shaoxing” allows tourists to better understand Shaoxing. Although there are not many breakfast styles in the hotel, the taste is not bad. The location of the hotel is excellent, directly from Cangqiao, very close to Lu Xun's hometown. I never write reviews, but this hotel really recommends it. If you come to Shaoxing next time, you will stay here again.

We absolutely loved our stay here! The room design is gorgeous, we had a loft room that felt very authentic and stylish. The whole place is so tranquil and nestled in nature. Highlights for us were the unique Chinese breakfast and the unbeatable location right next to Shuanglong Cave (which is incredible by the way; and do not get intimidated by the queue, the cave entry process is very organized). The staff went above and beyond, even helping ALL GUESTS get tickets so they skipped the queue! They were incredibly attentive to all guests’ needs over WeChat, which we really respected. We also received free tickets to various attractions including to the cave. The in-bathroom onsen was also a fantastic touch. A couple of small things to be aware of: 1. The bathroom sliding doors in our room weren’t very smooth to open and close. 2. The toilet (and I mean the toilet bowl, not the toilet room/bathroom) is really close to the bed (less than a meter), which might be awkward if you're a shy blader. 3. If you're driving, the GPS can take you on some nightmarishly narrow village roads (barely wide enough for one car!). Just a heads-up, though this isn't the hotel's fault. All in all, we had a wonderful time and would definitely return. A solid 9/10 from us!

First of all, the room is quite big and has a private hot spring. The environment is very quiet and it is quite comfortable to take a bath, but I also want to complain. The service of the housekeeper is extremely inadequate. I added WeChat in advance and just told me on WeChat when and where to have breakfast. After checking in, no one took the villa with us. We took our bags and went to find the room. We drove by ourselves, and they didn't tell us that we had to go to the front desk to enter the license plate number for free parking. I still listened to other housekeepers and guests before asking. My housekeeper told me to ask the front desk to enter it. At that time, I had left the front desk to go to the room. After entering the room, the private hot spring in the courtyard was full of water. I didn't understand whether it was left by the previous batch or the new water. In short, the housekeeper service is really a mess. Let the guests figure it out by themselves. I simply don't want to talk about housekeepers. Let the guests figure it out by themselves. I have almost stayed in all the high-end hotels in Jiangsu, Zhejiang and Shanghai. This is the first time I have encountered such poor housekeeper service. I won't go again next time, haha

InterContinental Qiandao Lake is quite famous, but my recent stay felt pretty average, nothing particularly exciting. The room views are lovely, but then again, many hotels in Qiandao Lake offer great views. Its advantage lies in being on Xian Shan Peninsula, which allows for hiking. The downside is the 10km winding mountain road to get there, and the only nearby restaurant is extremely overpriced. The hotel's own strawberry farm grows delicious strawberries, located in the botanical garden. The public areas of the hotel are grand, but they do show their age. On a cloudy day, the lighting can be a bit dim. In the rooms, it's clear the occupancy rate must be very high, as they look a bit worn for the time the hotel has been open. The service, however, deserves full marks. The restaurant staff were exceptionally attentive, very friendly, warm, and highly professional. But when considering the overall service experience, compared to the incredibly competitive hotel industry in the Jiangsu, Zhejiang, and Shanghai regions, and other hotels I stayed at in Qiandao Lake this trip, it was somewhat disappointing. For instance, compared to the VOCO Qiandao Lake, part of the same group, where the daily rate was less than half, the service experience felt superior. The breakfast was excellent, very thoughtfully prepared, and very kid-friendly, with many options suitable for children. Both the variety and taste were spot on. Overall, InterContinental Qiandao Lake is good, but with its reputation of 'there's only InterContinental and other hotels in Qiandao Lake,' it seems to be feeling the pressure at the top. With its competitors being so outstanding, it really needs to step up its game.