Great stay! The room was spotless and very tidy, and the hot springs were incredibly relaxing – super satisfied. The staff were all really warm and proactive, and their English was good, which made communication easy. The location is super convenient too, right where the bus drops you off.
A hidden gem of a hotel with spectacular views of Mount Fuji! I booked a random room just a week before Golden Week, and upon entering, I was immediately struck by how spacious and bright it was. The room itself was also very roomy and incredibly clean. Both of their hot springs offer direct, panoramic views of Mount Fuji! The large floor-to-ceiling windows in the breakfast restaurant started my day off beautifully. It happened to be Children's Day in Japan, and the hotel thoughtfully provided games and movies for the kids. I was very satisfied with this stay. I highly recommend staying two or three nights – it's truly rejuvenating.
・I think it would be better if they were a little more welcoming and didn't get hung up on appearances.
・The hot water kettle has a Japanese setting, so a foreign tourist who was having trouble using it spoke to me in English and explained how to use it.
・The parking lot should be made a little easier to understand and use.
・I'm glad that my family liked the Japanese-style room, and my child said, ”I want to go to the shrine room again.”
Our stay was fantastic! The hotel's shuttle bus made getting around super convenient, and the staff were incredibly warm, attentive, and had excellent service attitudes. The room was spotless, impeccably clean, and very comfortable. The biggest surprise was being able to see Mount Fuji directly from our room's balcony – the view was absolutely stunning and breathtaking. Breakfast offered a great variety too. The hotel's overall environment was very peaceful, making for a truly relaxing stay. We'd definitely consider coming back here again!
We really loved our stay at this hotel. We chose a Japanese-style room with a direct Mt Fuji view, and the mountain was right in front of us throughout the stay. Watching Mount Fuji with its shifting clouds and changing light felt almost unreal — and we were lucky to catch a completely clear view from our room.
Our stay included both dinner and breakfast, and the food was excellent — authentic Japanese dishes, beautifully prepared, and even more special with the Mt Fuji scenery as the backdrop. The location is also very convenient, close to the bus station.
One of the highlights was definitely the onsen experience, especially the rooftop onsen overlooking Mount Fuji. It was incredibly relaxing and memorable.
Overall, a very enjoyable stay — highly recommended.
Excellent value for money! You can see Mount Fuji directly from the room just by opening the curtains. The restaurant is a bit mediocre; it tends to get chaotic because they cater to many tour groups. The nearest Japanese restaurant closes early, so you'll have to go near Kawaguchiko Station for dinner.
Was pleasantly surprised that there was van pick up service to bring us up to the hotel from the main road ! This needs to be shared in case anyone avoid booking due to location. The team (driver , recep) all were very friendly and helpful, thank you for the service
Resort in Fuyo is located very conveniently and if you get the Mount Fuji view like my room, you’ll wake up with the amazing view! Down side is the lobby and walk way in general smells like cigarettes…
The room was very spacious, with both a regular bed and a tatami mat available. The view was absolutely amazing, with Mount Fuji clearly visible! We could even enjoy a private onsen bath right in our room. However, this also made the room quite humid, leading to a noticeable musty or damp wood smell. It was essential to air out the room by opening the windows or running the AC daily. We were able to reserve a private dining room, which also offered views of Mount Fuji. One last thing, laundry service costs extra.
The view of Mt. Fuji from the hotel was absolutely stunning and became one of the highlights of my trip. Location was also vy convenient, bus interchange and train station were just nearby, easy to travel around Fuji area. Perfect stay for both comfort and accessibility.
Amazing
1419 reviews
9.4/10
Price from
HK$662
per night
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9.1/10
Great
Great location! Nice view. Staff are well trained and friendly. Room are wonderful. Highly recommended!
The staff was friendly and helpful. They spoke good English and Mandarin. The room was clean, big, and comfortable, even though it was a bit old. The location was perfect, easy to find with parking, and facing Mt. Fuji, which is why we chose this hotel. I enjoyed my stay and would recommend it to others.
It is a really elegant and well-located hotel. I loved the breakfast which was extremely varied and well catered for. There are 2 onsen, both with a view of FujiSan on the outside. If you don't have a car, there is a free shuttle bus available every day to take you down to the village at various times. You will also be picked up at the bus stop on arrival. Friendly and well mannered person. High-quality service
The room is a comfortable size and offers a lovely view of Mount Fuji from the corner. It is clean and well equipped, with individual air-conditioning in the room. All the staff are friendly and provide excellent service. The hotel also has onsen facilities, including separate male and female as well as private onsen. Parking is available, located a short distance from the hotel.
GGuest UserBeautiful Ryokan with private onsen overlooking Fuji-San. Love the impeccable service and the amenities we can use. A walk in the garden is certainly recommended and look for the Fuji-San Vantage Point
Considered good for the value as the package come with buffet style breakfast and dinner plus additional service like onsen, free float liquid for dinner, complimentary coffee, drinks, snack, free shuttle bus and library for selected time. Easy to get there by using red line bus just a very short distance of walk. The staffs are friendly and helpful, able to communicate in English. The only con is the building very old, a bit run down, it's time for them to consider refurbishment, but overall it is clean.
This is by far the best hotel I've stayed in Japan. Hospitality, cleanliness and food were perfect. Best value for a all-inclusive onsen resort by the lake. Staff were friendly and attentive. From the time we arrived to the time we left, we felt welcomed and well taken care of during our stay. They received us from the carpark and got our baggage for us. When we left, they made sure to carry our luggage to the car. Rooms and the guest onsen were clean, big and spacious, with propery air-conditioning and heating. It also has a good view of mount Fuji from the room balcony (though unfortunately it was raining for the 2 days which I was there) The food was amazing as well, there were so many choices and we were left stuffed after both dinner and breakfast. Would highly recommend anyone this all inclusive hotel if you have the chance.
The hotel is easily reachable from the station either by feet or using the shuttle provided. It's a bit far from the lake but if you enjoy walking you want have any issue. It was nice to sleep in a traditional room which was well equipped and also comfortable. One thing to take into account: if you book a room with the view of Mount Fuji bear in mind there will be poles blocking the view. Not a big deal but do not expect a clear and unblocked view. Lastly, at the onsen tattoes are not accepted.
The shuttle service ryokan provides after 1430 comes very handy especially with luggages and kids standing in the cold. Saves the hassle of taking the red bus line. Every room has a view of fuji-san which is just amazing. U can catch the breathtaking sunrise and sunset view right in the room. Food is perhaps the other major highlight of staying at ryokans, and the food at Fuji Ginkei are mostly hits. The kaiseki dinner is so satisfying even though they are serving in small portions. And they tasted amazing. The ryokan also included small snacks for guests to enjoy in room with sencha. They even put together a small celebration platter for us! Highly recommended. 🙌🏻
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