Hot Springs Hotels in Yamanashi Prefecture, Japan

Very nice I would like to come here again and spend a bit more time. I did two nights and three days but maybe next time I would like to stay 3 to 4 nights to explore the city because I was only staying in the hotel. They have a nice hot spring. I had a problem for my skin but going to a hot spring few times my skin become better and the service was excellent. The staff are very nice and polite. Also professional Food was good. I really love the experience what I had here. I recommend other people as well especially who have a children small or family. You can use this hotel.

It was definitely an enjoyable and worthy experience of traditional ryokan with tatami and futon with the best view of Mt. Fuji from the room window! The hotel itself overlooks parts of Mt. Fuji with Lake Kawaguchiko, and we even added on dinner and breakfast during the stay! They are simply one of the best meals during the trips in Tokyo! The onsen is another bonus to enjoy while seeing the view of Mt Fuji, even though it is public hot spring which might be a culture shock. Definitely worth to try it out again to enjoy the traditional Japan vibes around Lake Kawaguchiko.

This place is highly recommended if you're just looking to relax and enjoy the scenery. However, it's not very convenient for independent travelers. There are no shops, no taxis, and no bicycles. Buses are also infrequent, making it really difficult to get around. The only upside is waking up to a view of Mount Fuji from your room. I'd suggest staying in the city; you can still see Mount Fuji from there and have easy access to transportation. Both breakfast and dinner were just okay.

A hidden gem of a hotel with spectacular views of Mount Fuji! I booked a random room just a week before Golden Week, and upon entering, I was immediately struck by how spacious and bright it was. The room itself was also very roomy and incredibly clean. Both of their hot springs offer direct, panoramic views of Mount Fuji! The large floor-to-ceiling windows in the breakfast restaurant started my day off beautifully. It happened to be Children's Day in Japan, and the hotel thoughtfully provided games and movies for the kids. I was very satisfied with this stay. I highly recommend staying two or three nights – it's truly rejuvenating.

This onsen hotel by Lake Kawaguchiko offers stunning views of Mount Fuji from the room. The hotel provides a shuttle service to the train station in the morning, which is convenient as it's a bit of a walk. For the best photo opportunities of Mount Fuji, head a short distance to the right of the hotel.

When I booked, I double-checked with the hotel to confirm that the room would have a window directly facing Lake Kawaguchiko, as well as another window with a view of Mount Fuji. However, upon entering the room, I found there was only one window, and I had to crane my neck to catch a glimpse of Lake Kawaguchiko. The room next door (X11) clearly had one window directly facing the lake and another with a Mount Fuji view. Why weren't we given that room? We booked in early to mid-May, and we even arrived at the hotel before 4 PM on the day of check-in. On top of that, the bathroom in our room was ridiculously small; even an average-sized woman, let alone a man, would struggle to close the door once inside 😂. This was also my first time staying at a Japanese onsen hotel where almost 80% of the staff were non-Japanese, which probably explains why most of the guests were Westerners 🤣. And it was also my first time at an onsen hotel where there were absolutely no skincare products in the onsen area. Were they perhaps so afraid of 'foreigners' misusing them that they stopped providing them altogether?? 🥹

The staff here was friendly and good in English. Can communicate and understand what we need. Highly recommended the location of the hotel is near to the bus-stop also, from both directions. And the view was nice can see the Kawaguchigo lake but without Mount Fuji, because if the direction. Hotel breakfast was buffet style, various type of choices and Japanese food to pick!

We spent our anniversary with my girlfriend in Kaneyamaen, and our experience was above and beyond. Starting with the shuttle option provided by the hotel from Mishima station, which also took us to Oshino hakkai, what a gorgeous place, before ending up at the hotel. We were really satisfied of our driver who shared facts about Yamanashi prefecture and Fuji. Our check-in process was also a really nice experience. From the moment we arrived we felt the hospitality of the hotel service crew. They escorted us to our room and helped with our luggage. Staying at a Sanri-Comfort Western Room, we had access to 2 lounges, where in one of them we had access to many kind of amazing wine from Yamanashi, among other tasty snacks. We choose our yukata and headed for matcha tasting. This is located in another part of the building which also gives us a peak at the wonderful garden. The matcha and snack we received helped us settle in with the calm garden view. Then came dinner. My god, the dinner was above and beyond. Neither of us had an 8 course dinner before with such a perfect service and absolutely amazing food. Hats of to the restaurant and service crew. Truly impressed. We decided to walk of the calories in the hotels beautiful garden at night. The illumination creates a really romantic experience. After this, we attended the Taiko drum show, which is organized by the hotel crew. First time for me and I can say it definitely made our experience even more special. Fantastic work. Then the star of the show. The open-air bath on the balcony. The sight of Mt. Fuji early morning from the bath, was a magical experience which we'll never forget. The buffet breakfast provides a great selection of food and drinks, rest assured we left very pleased. All in all, this was an extraordinary stay for us. Nothing but max points. Wish we'll have the chance to visit again.

Stayed here for two nights the first half was fairly pleasant, room was big with unobstructed view of lake kawaguchi and mt fuji. However the second night we found a huge spider in our toilet room and we called the front desk for help but there was no staff member as it’s not a 24hr service hotel only two securities were there; the staff all went home. So we had to play hide and seek with the spider and took us 3 hours to kill it and finally have a good nights sleep. Told the staff about it the next day and they just acknowledged it and did nothing which was very disappointing for a so called 5 star hotel

It was a perfect stay at Bessho Sasa my family and I really appreciated the superb service the staff provided my family (I travelled with my 88-year old mum so we had quite a lot of needs) with. I had left some items in the room and they promptly had it couriered to me in Tokyo. The dinners each night were very well prepared, each day was fun-filled with so many activities. The Taiko show was done so professionally I was surprised that the drummers were all staff of the resort!! I would love to re-visit the resort again some day.