Michael
November 17, 2022
I booked this hotel, across the street from a beautiful beach. But, though the room was huge w/a kitchen and great view there were problems, not easily solved because no one at the hotel spoke English, at best a few words.
I'm not an "ugly American," I don't expect folks on the street to speak English, but at hotels, airports and train stations I do. If you're German or Japanese you probably don't speak Spanish, and you won't find many Mexicans who speak their language. English is the int’l travel language. I can't figure out why it’s not mandatory at an otherwise nice hotel. And a Ramada!
My television didn't work. Took 3 employees to fix it, (remote had no battery). Plus, there weren’t dishes and cookware for the kitchen, nor glasses for water they provided. That was remedied, but not the balcony door, which didn’t lock.
The beach was lovely and it was an easy location to other parts of Acapulco, all easily accessible by bus for 50 cents. I took a cab my first night with help from a clerk speaking a few words and got me to the Acapulco Cliff Divers for a spectacular show. One woman clerk was helpful. Most of the staff were not interested in my language problem or sincerely couldn't help.
Also, cabs from airport are 2x as expensive as Mexico City. Armed with my skill with the bus, with just a carry-on for two nights, I took one most of the way to the airport, which cost me 70 cents, as opposed to the $25 it cost from the airport.
Ramada, get your act together!