Ramada Alpena

The manager refused to issue a refund for early check out. I moved my staff to Days Inn. They also don't serve breakfast until 7 am.

I booked this hotel as a three day weekend getaway. I knew that it would be older and outdated. I thought that I was booking a suite, as in two bedrooms or something similar. However, although ******* listed my room choice as sleeping five guests, the room only had one small twin bed. I was told people rented it for parties, not necessarily to sleep in. Damian at the front desk quickly changed my room to king unit with a sofa sleeper. I wanted a bigger room, but it worked out fine. Thank you Damian. We were able to change into out swim suits and head to the pool. I really liked their pool area, but the air temperature was a bit cold. The pool and hot tub were warm enough though. The problem came when we were returning to our room and the guests next door decided they needed to block our door with a birthday party table. Not the hotels fault. There were actually several parties going on around us that night. So I would not recommend this hotel if you enjoy quiet. But the parties were all done well before midnight. We also liked all of the arcade games that they had. My twelve year old loved it! My husband and I enjoyed a few drinks at there onsite bar. Decent prices, and the bartender was very friendly. Breakfast was a bit disappointing. No hot food, just a sad selection of poptarts are cereal. Like most places, they can not find dependable people to work. Overall we enjoyed out mini trip. The staff is great!

We chose a pet friendly room, surprise at check in when we were told it would be $25 fee. This is not listed on their website. The beds are hard and noisy. Water wouldn’t drain out of the tub. And to top it all off, very limited breakfast because their cook didn’t show up. We chose this hotel for the added value of breakfast for 3 people to get dry bagels, and wrapped in Saran Wrap pop tarts.

My stay was excellent and I didn't have any problems with anything as I have family in Alpena and they helped me out getting around the town

When we got our electronic card, we had to return to the office bc our keys wouldn't let us in! Same with our room key, only 1 of the 2 keys would let us in! I think its time to upgrade your system. The comp. bar of soap was no bigger than my Thump, "Cheap" and there was only 1. I went out an bought my own. I should get reimbursed! Price, location made it a good deal for us. We enjoyed our stay but next time i'm looking at other options.

Staff were nice. The place has been here for a number of years and so it is getting a little long in the tooth. Our visit was quiet this time and we enjoyed it. The room had everything that we needed. The breakfast was better than we expected.

If you like a pop tart for breakfast on a Monday or Tuesday - then this place is for you. If don’t want to unwind with a drink or food in the advertised restaurant, you’re in luck. Bar was closed.

I was lured in with the promise of free breakfast, and was created with a “no hot breakfast” sign in the morning…

Good staff on arrival. Room was nice and clean, the only issue being the bed was very soft and you sank into the center too much for our comfort. Pool was clean and nice. Was never able to connect my computer to wifi, it would connect but never got to user name and password screen. Biggest issue was the breakfast that morning consisted of a sign stating there was no breakfast. Complained to front staff asking for a partial refund, but was told no one there could authorize it, so i complained on website.