Coco-Mat became famous for the mattresses and natural products they create and staying in one of their hotels makes you understand why. + First off, the attention to detail is really something, the cleanliness and the fact that most of the items in the room as well as in the entire hotel, are made from natural materials (as most of them are sold by the company this makes sense, but they also collaborate with like-minded vendors, like the one of the hangers for instance - see photo). Even the room's ceiling was beautiful! I loved the ambience, the lobby was very cosy and beautifully decorated for Christmas. The neighborhood is one of the best in Athens, 500m. from the closest metro station and the Cycladic & Byzantin Museums are right around the corner. I didn't get a chance to taste the menu at the restaurant, but all looked delicious - hopefully next time! Also, in terms of cleanliness 10/10 for me, regarding the room as well as all public spaces. I'd like to save the best for last: THE bed. It was one of the best sleeps I've had in my entire life and it really exceeded my expectations! It is undoubtedly the most comfortable matress I've slept on and even though I have a chronic back pain, I did not feel any discomfort whatsoever. Sooo worth it! Ps. 1. small detail but worth mentioning: the breakfast plates are gorgeous - kudos to whomever chose them!! (see photo) Ps. 2. the breakfast was delicious with many savory and sweet options to choose from :-) Ps. 3. Comp mini-bar with refreshments was a great gesture! - There were 2 things that unfortunately did not lived up to my standards. First and foremost, personnel: I found it strange that while, during c/i, the FO associate tried to show me around and escort me to my room, a cleaning lady was in between and did not move nor greeted/acknowledged us. During breakfast: the personnel, although very polite, was often absent, leading a few of the guests searching/waiting for them. It wasn't quite clear what we were supposed to do, mostly regarding covid regulations: when I sat to my table, they brought placemats etc. but did not explain how it works - if it is self-service, what are the à la carte choices, etc. When I decided to stand up and walk towards the food station, they explained I needed to wear gloves before self-serving, but nothing about where to throw them afterwards - and I looked for a bin but didn't find one. Another guest walked in after me and as there was no staff around, he did not wear gloves-again no clearly-mentioned rules. At some point I asked for juice and the woman who delivered it (again, very polite) did not seem to be staff, judging from her outfit (I'm not sure if she had just finished her shift and did it as a favor to another colleague or if she even worked there at all..). On the same subject I found the staff in general a bit too informal for what I was expecting, but maybe that's just me. Secondly and minor but still: there was a bluetooth speaker in the room and alt
89 Reviews