Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jun 20, 2026|Deluxe Room With Two Queen Beds
Guest UserStepping into this hotel felt like going back in time to The Great Gatsby. It's probably the most luxurious hotel I've stayed at in Osaka. They really made good use of the public spaces, and the Peacock Alley is simply stunning – I could admire it all day.
The front desk staff spoke fluent English, which made communication quite easy.
Contrary to what I read online, the standard room was perfectly fine. I was given a high floor, and the room was spacious, well-divided, with plenty of space for luggage. The twin room had two queen-sized beds (1.5 meters each), making it very family-friendly.
The downsides were the low water pressure in the bathroom and the water not getting hot enough.
They provided Aesop amenities, and the ginger scent was lovely.
The breakfast was a bit disappointing. It was semi-buffet style with limited variety, and the main courses were quite uninspired, not really matching the room rate. I do recommend the French toast among the main dishes, it was excellent. The biggest issue was the long queues, which really detracted from the experience.
The hotel's location is quite good. Directly downstairs is Green Place with a wide variety of dining options, and Ushigoro is on the third floor. You can walk to department stores like Hanshin, but taking a taxi is more convenient for Hankyu.
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Price per night from:MXN$11,227
Posted on Jul 15, 2026|Select Twin Room Non Smoking
LizananThe location is fantastic – it's quiet despite being in a bustling area, and not far from Osaka's iconic Glico Man and Shinsaibashi, as long as you can navigate well. Upon entering the hotel, there's a subtle, pleasant aroma that immediately makes you feel comfortable. For Japan, the room size is quite generous; of course, there are bigger ones, but I believe in Japan, the price and room size are definitely proportional to the value for money. The front desk staff, regardless of the time, always served with a smile and answered questions diligently. Yes, I mean diligently – they genuinely put their hearts into serving guests. There was a minor hiccup during check-in, which I didn't even dwell on. I simply mentioned it casually late at night when exchanging coins. To my surprise, when I returned to the hotel the next afternoon after shopping, I found an apology card and some fruit in my room. They truly value guest satisfaction and the quality of their hotel. If I visit Osaka again, this hotel will definitely be my top choice.
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Price per night from:MXN$2,488
Posted on Aug 25, 2026|Standard Single Room(Non-smoking)
Mianhuatang-Jojo
The hotel service was absolutely excellent! The staff were all so welcoming and helpful, assisting with our luggage and even delivering it to our room after check-in. The hotel itself was clean and tidy. Its location is also fantastic, right opposite Daimaru Department Store and Parco, and close to Shinsaibashi, making shopping incredibly convenient. We'll definitely choose to stay here again on our next visit!
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Price per night from:MXN$1,631
Posted on Jul 29, 2026|Twin Room
MadisanThe hotel is in a great location. It takes only a 5-minute walk from the Midosuji Subway Line to reach the hotel, and just 4 minutes from Shin-Imamiya Station. Right in front of the hotel, there is a large garden with food and game stalls in the evening for guests to enjoy. The hotel also offers plenty of fun facilities for kids, making it perfect for families traveling with young ones. The rooms are extremely spacious, and the staff is very friendly. Walking to Tsutenkaku Tower takes only 7 minutes, while a FamilyMart, Don Quijote (Don Don Donki), and Daiso are all just two blocks away.
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Price per night from:MXN$2,488
Posted on May 12, 2026|Run Of The House
Anonymous UserFacilities: The room, though small, was well-equipped with everything we needed. Plus, there's a public hot spring bath available. Free daily drinking water and complimentary drinks during happy hour in the evenings were a great bonus.
Cleanliness: Spotlessly clean.
Service: The service was also excellent.
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Price per night from:MXN$852
Posted on Jul 4, 2026|Standard Twin Room
wlishaI deliberated for a long time over which hotel to book and finally settled on Hanshin. After checking in, I completely forgot that my booking included breakfast. It would have cost over 100 RMB per person for breakfast if I'd had to pay at the hotel, so getting two breakfasts included with a 600 RMB per night room felt like a huge saving! Although the breakfast didn't have a massive selection, everything I tried was perfectly to my taste. On the first day, I ate breakfast around 7 AM and didn't feel hungry again until my second meal at 6 PM. The room, though small, was clean, tidy, and incredibly quiet. On the second day, when the staff asked if I needed room cleaning, I declined and instead asked for a bottle of hand soap. It was POLA hand soap, which is exclusive to hotels and not available for purchase elsewhere. The hotel is super convenient from Kansai Airport; you can take the JR rapid express directly to Fukushima Station for 1180 JPY per person. From the station, it's just about 50 meters across the road. It's also within walking distance of Yodobashi Camera and Hankyu Department Store. I highly recommend this hotel – it's excellent value for money!
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Price per night from:MXN$1,531
Posted on Aug 29, 2026|King Room With River View
Toby WearnesThe only good thing bout this hotel is that the location is superb for Osaka castle. But for anything else, it’s quite a distance. So please be mindful if you really want a castle experience or the downtown shopping experience. Spend bit more for the castle view. My river view has noise from the keihan rail trains.
The air con in the room takes time to cool and at some point you would think it’s not working. I guess all the famous chain hotels are going to”environmental friendly”. Means u cannot blast the air con to your desired temperature fast.
Else, the hotel is like any doubletree standards with Japanese touch. Breakfast was pretty interesting. o
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Price per night from:MXN$2,566
Posted on Jul 13, 2026|Superior Twin Room
Guest UserThe hotel's design is incredibly thoughtful, like being in a peaceful rainforest. For its downtown location, the rooms are a good size, clean, and perfect for tourists to relax after a day out. My favorite spot was the water bar on the second floor – spacious and comfortable, great for a quick break or meeting friends. The large sofas in the waiting area are also a nice touch, offering a comfortable place to sit on both the first and second floors. It was especially helpful that we could store our luggage and rest on the first and second floors when our flight was delayed and we didn't want to go to the airport too early. Thumbs up for that! The only downside was that the breakfast was too Western-focused, which isn't ideal for families with children. It seems more geared towards younger European and American guests, which might align with the hotel's overall concept.
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Price per night from:MXN$1,450
Posted on May 31, 2026
Guest UserDisappointing hospitality and poor organization, despite decent facilities
There are three major downsides to my stay at this hotel.
First and foremost, the check-in process was poorly managed. While having guests wait until 3:00 PM to check in is highly understandable, the complete lack of queue management is unacceptable. I went to the counter at around 2:55 PM to get myself ready for the check in, but the staff instructed me to go back to the waiting area and wait. However, right at 3:00 PM, newly arrived guests immediately formed a line at the counter. Those of us who had been waiting patiently in the seating area had to rush over to secure a spot. Everyone was scrambling to get into line as if we were asking for a free stay(Pic.1). The hotel showed a blatant lack of care for its guests. To make matters worse, guests are required to use a self-check-in system, which feels like shifting the operational burden from the staff onto the guests. This experience clearly reflects that the hotel prioritizes its own convenience over the comfort of its guests—a concerning approach for any hospitality business.
The second major issue is the Wi-Fi. The internet speed was incredibly low to the point of being completely unusable(Pic.). If you rely heavily on hotel Wi-Fi for work or travel planning, I highly recommend looking elsewhere.
The third point, though less severe, is the location. The hotel is situated a bit far from the subway, sitting almost exactly halfway between two stations. Regardless of which station you use, you will have to walk an equal distance of about 500 meters from either Hommachi Station (Red Line) or Sakaisuji-Hommachi Station (Green Line). While this is not entirely the hotel's fault, it is worth noting for future guests.
To be fair, I would like to highlight some positive aspects. The hotel facilities are decent. They provide complimentary coffee and thoughtful amenities such as utensils and chopsticks for guests to use.
Ultimately, I believe a hospitality business should always prioritize customer service and guest satisfaction over its own convenience, even if turning a profit is the ultimate goal. Unfortunately, my experience here made me feel like the guests are not a priority. Perhaps I was just unlucky, as I had read the reviews thoroughly before booking and saw no mention of these issues. I am sharing this experience simply to help others make an informed decision.
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Price per night from:MXN$1,091
Posted on Mar 29, 2026|[annex]twin(non Smoking)
Guest UserIt was good hotel with facilities to enjoy throughout the day. However few things could be more simplied like hotel checkin process and wristband thing vs room key. Hotel is not wheelchair or stroller friendly. Views of the street are awesome though from the hotel.
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Price per night from:MXN$1,876