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5 star

Le Commodore Hotel
3.6/510 Reviews

Le Commodore Hotel

Beirut|1.05km from Mina El Manara
Terrible experience. I made the same booking by mistake for a day from 2 different bookings pages. Even if my bookings were showing in their system as same booking, same person, same hotel, staff refused to help me. They asked me to contact *********** because they can’t do anything about it. After i was in touch with *********** i was told that hotel is the only one who can help me change the stay(i didn’t ask for refund i asked for change of dates!!!!!!). Staff extremly useless, it was very difficult for me to even have a conversation with them because i went trough a surgery a day before and i was there to recover. After 2 days of me trying to talk and explain my situation they told me there’s nothing they can do about it even if my reservation appeared in their system booked twice !!!!! They refused. The duty manager Mazen was even super rude and laughed in my face telling me it’s not his duty of solving such issues. I decided to check out and booked another hotel because there was no point to extend in a hotel that my money was stolen. At check out they told me it s okay i can extend another day for free. I m just speechless of such customer service, after having to go through many arguments with 3 of the staff and to be told it s nothing they can help with. I came there to recover after a surgery not to have useless arguments with the reception staff! Terrible experience. Terrible managment. They could have helped me from day one, they didn t want!!!! I definetly don’t recommend just because the rudeness of the staff. Rooms are ok but they smell very bad. If you’re non smoker you will feel it.

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Top rated hotels in Beirut

Searching for hotels near Mina El Manara? Compare room rates and reviews to find your ideal stay.
Duroy Hotel
3.3/514 Reviews
Old. The location is very good, convenient to Pigeon Rock.
Plaza Hotel Beirut
3.3/530 Reviews
A very well located hotel, near the Rock Gallery, theatre municipal, near the beautiful Matinellila building, has many tourist points around and can do almost everything on foot, a very well served area of trade. The hotel is a very comfortable bed and a delicious breakfast.
Lavender Home
3.7/58 Reviews
Room service was great.. Also there is an employee named Houssein at the reception, he is great.. The reception was very helpful. About the breakfast very delicious and cooked well. Air conditioning at the room was awesome. Also the room has no noise from the street or from other rooms, and thats really make me feel relaxed. Overall rate, it's a great hotel and i like it so much 😍
The Mayflower Hotel
3.5/530 Reviews
A very old hotel. The facilities are old and the environment is crowded in the old town. The narrow streets are a bit dirty. There are only three varieties of breakfast to choose from, and it is not enough to ask for more than one cup of coffee per person. The portion of breakfast is relatively small, one international taste is very sweet, one Lebanese tastes strange, and one British tastes bad.
Three O Nine Hotel
4.3/537 Reviews
No hair dryer, room service is always busy, everything else is good, the front desk is very friendly, the location is very good, next to the American University, it is very lively at night, there is everything to eat
Ramada Plaza by Wyndham Beirut Raouche
4/511 Reviews
We stayed 2 nights and 3 days in the hotel. As a location, it is just in front of the “Dewberg Rocks”. The building looks very high and elegant. The pool looks very large, but in fact not so big. The quality of the room is the average quality standard as in every Ramadan. However, do not really mix with Turkish hotels, the Middle East is always a bit old.

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