Anonymous User
March 10, 2024
This may be the worst experience I have ever had in a hotel. I was in a bad mood on the first day in Chengdu. I checked in at 1 am. I originally booked it for two days, but I checked out early at 9 am and changed to a hotel to rest. I didn’t want to spend more time. stay.
Let’s talk about the objective part first:
1. The sewer in the room is clogged: It is blocked at first and cannot be drained at all, but it will overflow after taking a shower. I don’t understand how such an obvious blockage could not be discovered when doing hygiene. Didn’t I do hygiene? It's early in the morning, feedback will be given at 1:30, and it will be cleared at almost 2 o'clock. I took the corresponding tools and unblocking pills, and I saw that it was often clogged, and it still smelled bad. After clearing it, I took a shower and it was still blocked, but it wasn't completely blocked.
2. Poor service experience: I communicated in advance that I would check in early in the morning, and communicated one hour in advance. When I got downstairs, I couldn't find the hotel location, and no one answered my phone calls (I later confirmed that the phone number was correct)! I found it after asking nearby businesses. In addition, I felt that the sewer blockage happened in the early morning, and I was already in a bad mood. Not only did I not receive an apology that I thought was enough, but I actually had the nerve to come over and ask for a good review after leaving the store? (figure 1)
3. Average hygiene: one person will have two pillows stacked on top of each other. I opened the first pillow and found strands of hair on the second pillow (Picture 2). It definitely couldn't be my hair. I wondered again if it had been cleaned? In addition, I found mosquitoes in the middle of the night, and I suspected that they were flying up from the sewer.
Others may be a matter of personal preference, not the reason for my negative review:
1. Noise in the room: You have turned off all the equipment in the room, but there is still a sound similar to the air conditioner. Is it suspected to be the central air conditioner?
2. Problems with smart devices: 1) It’s annoying to turn on floor lamps when they automatically recognize motions. Sometimes they light up just by moving the quilt; 2) Some devices feel that the control screen is broken and can only be controlled by small voice when the companion is already sleeping. , you will know how stupid voice control is; 3) There is perfume in the room, which I am not used to.
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