First of all, I would like to praise the proactive service awareness of the hotel staff. After breakfast, I didn't know the way to the elevator. A passing service staff came over to ask if I needed help and pointed out the route.
The handmade incense stick experience given in the room, Master Yu's handmade incense stick service is amazing. His skills are not only superb, but also full of creativity. In the process of making incense sticks, he showed his attention and love for every detail. His selected spices are uniquely matched, which makes the incense sticks exude a unique fragrance, which is refreshing. At the same time, he also tirelessly teaches guests the skills and knowledge of incense making, making the whole process educational and interactive. Master Yu's handmade incense stick service is not only an aroma journey, but also an experience of in-depth understanding of traditional craftsmanship and culture. I am full of praise for his service and professionalism, and I strongly recommend it here.
The geographical location is also relatively convenient, not far from Wenshu Temple, more than 10 minutes walk.
In terms of hygiene, the room trash can is not covered with garbage bags, which makes me suspect that the hotel's cleanliness is slightly insufficient, or it may be for environmental protection.
Other hygiene conditions, whether it is bedding or utensils, are good, and can be given 5 points.
The room has some odor, but you can open the window for ventilation or turn on the air circulation system. After an hour, there will be no odor. This problem is insignificant. If you don't compare it with other hotels, you can also give it 5 points.
I have to say that the taste of the breakfast provided by the restaurant is worth recommending, and the variety is also beyond expectations. Very satisfied, give it 5 points.
However, in terms of breakfast service, it must be due to the low management level of the superiors (usually lack of care for employees and demanding or over-exploiting), which leads to poor identification of employees with their own work, and a large number of guests are present to communicate with each other about their dissatisfaction with their work. Although there is no particularly outstanding performance, the employees barely show basic courtesy and enthusiasm, and can promptly refuse questions raised by guests. The service staff scored 5 points and the manager scored 3 points.
In general, Tibet Hotel should be rated five stars. Because it is really worth recommending, I will still choose to stay here next time if I have the opportunity.
These small issues are raised just to help the hotel do better.
Original TextTranslation provided by Google