As a regular, I stay every month for work. Latest stay was disappointing, to say the least. My bar fridge smelt like disgusting garlic that had been regurgitated which permeated through my room. I found Maccas wrappers under the bed and huge yellow stain on my sheets. I found hair in my bathroom and the general appearance was not of the same standards I’m accustomed to. Plates sprawling everywhere and overflowing trolleys which made walking past difficult in the perimeters. Restricting wheelchair access. I would have complained to reception but I find the ladies rude and unfriendly. As for the manager, he’s such a narcissist, that speaks to the staff disrespectfully. I heard him carrying on ‘he’s the boss he’s the boss’ like a 2 year old child. I ordered a steak medium rare and it was overdone, and on my last trip I didn’t receive my breakfast order, which is annoying when you are on the road travelling between country towns. I’m so annoyed I’m taking my business elsewhere and suggest to other to do the same. Standards have dropped.