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"Recommended, cost-effective. Clean and quiet, breakfast is not bad. In addition to the place is not in the city center, but the bus stop is across the road. The restaurant in the brewery/beer museum not far away is superb, the fried pork chops are delicious, and the fresh beer is super delicious. The environment is clean and spacious. The hotel also gave a free beer ticket. We ate for two days because it was really delicious 😋"

"The location of the hotel was further away from the train station, but it is very close to the old town and most of the local attractions. The hotel promotes and encourages its customers to save water by offering free glass of wine per room night for reusing towels."

"We arrived at the hotel at about 13:00. The front desk said that the room was ready for check-in and gave us a room on the first floor (Room 101). After entering the room, we felt that the floor was too low, so we asked if we could change to a higher floor. The front desk said that there was a room upstairs and we needed to wait for 2 hours to clean it up or pay extra to choose another room type. We returned to the room in the principle of avoiding trouble. At this time, my husband suddenly found that our room had no balcony, and we booked a Junior Suite view on the Ctrip platform. The picture showed that it had a balcony! And the area was also larger! After we compared it, we found that the Room 101 given to us was not the room type we booked, nor was it in the pictures of the room type on the official website or any platform, so we continued to communicate with the front desk. She said that they were all the same, some had balconies and some did not. I said that we booked the Junior Suite view because we saw the picture had a balcony. After the communication, we chose to wait for 2 hours, and the front desk said to change us to a room with a balcony. Then we were outside until 17:00 and came back to check in. We found that the changed room (Room 311) was indeed larger than the previous one, but there was still no balcony. But we don't want to bother anymore. The things that made me dissatisfied with this stay are: 1. The room type reserved for us at the beginning was not the room type we booked. The front desk also admitted that Room 101 was smaller. After we communicated, we said that we wanted a balcony. The front desk asked us to wait for 2 hours for the room with a balcony to be cleaned up, but in the end the room still had no balcony. I checked through booking and Ctrip, and there were 5 Junior Suite views left that day, and there was no problem of tight supply. 2. When we first entered the room, we were given afternoon tea snacks, Sacher cake and chocolate, but we immediately asked to change rooms and they were not moved. I thought they would be put in the room we changed, but they disappeared directly... Yes, they disappeared. We said before we changed rooms that the snacks were not moved! They were gone directly. 3. When we left, we had suitcases, 2 backpacks and 1 handbag, and the staff did not help with the luggage, and even did not open the hotel door for us... In short, this stay was not pleasant."

"Room is small for superior double room but alright for a couple. Cleanliness in room is good. Bathroom is split betwn wet & dry area.. location is about 10 to 15mins walk from Salzburg station to hotel. Hotel located opposite Mirabell garden. And quite a few Asian eateries ard esp walking distance to this eatery place call Rechnung at Mirabellplatz. Serving both Chinese n sushi. Awesome food n servers. Dieter from the information and tourism desk has been exceptionally helpful & friendly. . Showing us where to go n must try eateries. Downside will be Breakfast average, not as fantastic spread. Other than that, all is good & I'll go bk this hotel again. Thanks"

"1st thing first - the location of this hotel is 2nd to none as it is just across the Salzburg main train station and the main bus station. Moving around is hence super convenient. There is also a supermarket that opens late at the train station for grocery needs. However, room wise, we have a room for 4 and the room is really really tiny. With 2 beds, one of which is the sofa bed, there is hardly any space left. Amenities in the room can also be improved. For instance, there is no kettle provided in the room. You have to go to the lobby to use a common one. No fridge in the room. No housekeeping unless you ask for it. No coffee and tea provided. Only 2 cups in the toilet. It's the little things that are missing that would have made this a really nice place to stay. Parking is at 21 Euros per day. Pretty reasonable I would say. If you are for convenience to public transport, this is very much it for you, but comfort is lacking."

"Very beautiful and comfortable guesthouse, good service, breakfast is very delicious, and opposite Mozart apartment, Princess Cici once lived in this hotel. Attractions are all within walking distance! It's worth it!"

"Fabulous hotel! Warm, clean ,and friendly ! The staff are extremely helpful explaining how to see the sights, find the buses and trains and the best places to eat . The hotel is so handy for everything.. all within easy walking distance Free tea and coffee station was lovely, with a cosy place to sit . Microwave if you need it too. Nice bar . Beautiful bedrooms Small supermarket opposite hotel. Taxi rank outside. Now ,the breakfast was amazing!!! Everything you could possibly want, beautifully presented. If I go back to Salzburg , I will stay here! Thanks. to all"

"I have lived in a more satisfactory hotel in a multi-country tour of Europe. It is a mountain road of a small castle. It is very good to park. The hotel has its own small parking lot. After entering the door, the staff welcomed us warmly and let us sit in the bar with free welcome drinks, the hotel is said to have existed in the 14th century and has been renovated and well maintained. There is a nice fountain in front of the gate that feels aristocratic. There should be more than 20 rooms in total, the room is clean and warm, the view outside the small balcony is the entrance garden. There is also a welcome fruit plate and private welcome letter in the room. It is worth mentioning that the restaurant in the hotel is a star Michelin, the food is delicious in many Michelin restaurants, in addition to the dishes there are many appetizers and petit fours desserts. There are also many types of breakfast (the European general breakfast is relatively simple), and you can even order foie gras, caviar, steak, etc. Overall, the service is very warm, you can feel the sincerity and enthusiasm of the service staff, and Christmas in an overseas holiday can be said to be very touched."

"The design of the bathroom was awkward, resulting in the floor outside of the shower cubicle to ”flood” every time. Shower gel was empty for 2 days and it took a call for them to replenish it, while towels were not refreshed. Lastly the much vaulted rooftop restaurant does not have a view, and service was appalling, preferring to provide service non Asian customers and neglect my table. And the server will retort you when you brought it up. Only saving grace was location"

"Facilities: Very good, very new, very cost-effective Hygiene: Very good, very clean Environment: Very good, the hotel is very small and fresh and has a sense of design Service: Very enthusiastic, the staff is very friendly and can basically help solve problems"