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The food and catering service was excellent. It will be grossly unfair if we do not make special mention of the extraordinary courtesy and service rendered by one, Mr. Ahmed Masry (FB). Regret I cannot say the same for Housekeeping who had to be reminded to replace the used tumblers and replenish the water bottles. Overall it was a pleasant stay.

Environment: The hotel is located on the third floor of a large shopping mall. Since there is only one large floor, the corridors between the rooms, lobby and various facilities are relatively long. The shopping mall downstairs should be a high-end one in Alexandria, with Carrefour, many restaurants, shops and a cinema, which is convenient for travel and shopping. Hygiene: Although it is a little old, the rooms and various facilities are very clean, which is even more precious in Egypt. Facilities: Slippers are not provided in the room, and you need to ask for them from the front desk. There was a problem with the shower head on the night of check-in, and the hot water came out in bursts. Since it was already late at night, I barely finished the shower. In addition, the lighting inside the room is a bit insufficient and dim. Facilities: The outdoor swimming pool is large and beautiful, and there is a 24-hour gym, but there is no water in the water dispenser, and there are many unused disposable paper cups scattered on the ground without being processed. Summary: An older five-star hotel with a convenient location, good hardware but a few defects in maintenance, and the overall cost performance is still relatively high. In addition, the Asian restaurant in the hotel is a little expensive but the taste is very good, recommended to try

Very good, good service, opposite the summer palace, the park where the Egyptian kings used to spend their summer vacation

Breakfast is served in the style of a local hotel, and you can think of it as a 3.5-star rather than an old 4-star. Cigarettes are required in the lobby hahaha But I don't want to go there again next time. Perhaps all the rooms have a sea view, but it would be better to get a room with a balcony, which has the greatest strength.

The breakfast is rich and varied. The selection is very small. The small fried eggs are good. The hot and cold foods can be combined with your own. The second floor can directly watch the sea scenery. It is really good.

Wonderful location - near to 80% of the sites but not many tourists. Lots of amazing bakeries and cafes nearby with a local vibe. In Alexandria there was no hassle unlike Cairo, Aswan and Luxor. Service was very kind, friendly and professional. Value for money was amazing. I thoroughly enjoyed my stay and look forward to returning again.

The location is on the edge of the summer palace. It is very convenient to visit the summer palace. It should be a very good quiet seaside hotel, but the whole area is being renovated when you check in. It is like a large construction site. The advantage is gone. The disadvantage of being far from the city center is highlighted. It is better to live in a hotel near Fort Quinn. Feel better Alexander. Room facilities are good, new in Alexandria, but breakfast does not meet the five-star standard

The manager is not flexible. I spec more than 7 days with two rooms, and they refused to give me the breakfast included even my request thus not happened with me all my life over world He is hiding himself and not in contact with the customer .

I had a reservation for 5 days, I used 3 days and due to an emergency I left and gave the remaining 2 days to one of my friends. I informed the reception about this and got their approval. My friend came and said that there was no objection, but I was surprised two hours after I left that they refused to accommodate my friend. I did not get the money back. What is the solution? Note that the receptionists Israa and Nour were kind and helpful.