Hotel Boutique Las Arenas

We were staying in Ibiza town and as we hadn't been to Es Canar for a few years we visited and stayed overnight in the hotel, what an absolute pleasure, the welcoming was very warm and the room was brilliant, restaurant was very busy and popular, good choice of food available, and some of the friendliest staff you could ever wish to meet, going to book for two weeks in October

Nice property, very clean, lovely food, stunning roof top terrace and great location! However, don’t be mislead with the word Boutique in the hotel name - it isn’t! Some areas have modern touches but much of the hotel is still old fashioned and basic. Also, was rather disappointed that the vast majority of rooms have a window, not a balcony. There was no mention of this or option to book a balcony prior to arrival. In all my years of travel, I don’t think I’ve ever stayed at a beach hotel without a balcony (and a window facing a white wall - room 104). I would recommend this hotel but only once you have considered the above points.

Great place in a quiet part of the island. Nice breakfast buffet included

Be aware: my reservation was canceled a week prior (the email went to the spam folder and I realized one day before the stay). I made a booking over 4 months ago for a two-night stay. A day prior to arrival, I actually contacted the hotel to inquire about the check-in time. That’s when I got to know that my reservation was cancelled. After multiple phone calls to a third party (booking .com) and to the hotel itself, we managed to know that someone called with a complete name, booking number and PIN number (!) to cancel this reservation. I was baffled cause I was the only one who got all this info and did not make this alleged phone call. I was told at first that the hotel was full and that since my booking was cancelled a week prior, we couldn’t get no money back. While struggling to get another accommodation for 6 people that same day, I was referred to another hotel. After few hours the people at the hotel told me that they could provide, at the same price, a room for 3 people (instead of 2 rooms for 6, as per the original reservation). After loads of back and forth (including telling them that I would resort to a lawyer, if needed) I was refunded in full. Due to the outraged prices we had to stay in Formentera instead of Ibiza as we initially planned, cause the prices were more than triple the amount. 

 So please be careful with your booking with this unprofessional hotel. Clearly this is a case of hotel using all kind of excuses to kick out earlier bookings that were secured at better rates (also because of the uncertainty of the pandemic and the free movement within states etc.). If you really need to stay here, please write/call them several times to confirm your arrival and make sure they don’t cancel on you last minute, during high season! Good luck!!

Absolutely loved this hotel! Amazing roof terrace, lovely breakfast! So helpful! Spotless! SOO clean! Perfect! Views across the ocean and lots of shops, restaurants and bars close by. I will definitely be back

Absolute little gem of a hotel. Perfectly situated on the harbour. Easily accessable to everything.

Staff were excellent, room was clean, beds comfortable, good buffet breakfast, great location and on site restaurant served great meals. Only negative was the wi-fi, no signal in bedroom and not a great signal strength in breakfast/restaurant area.